Dr. Feld and Tots & Teens Pediatrics have always exceeded my expectations…read more When my son was born 22 years ago, we had another pediatrician chosen before the birth. Soon after his arrival, my son needed an 80 percent blood transfusion due to complications and Dr. Feld was on call in the St. Mary's NICU that night. It took him hours to do the transfusion as it had to be done manually by hand. We decided to stay with him as a pediatrician after this and I am forever thankful for such a caring, experienced doctor for both my children. Throughout several other situations over the years, everyone at Tots and Teens has always been top notch and treated my children with the upmost concern and attention. His knowledge, thoroughness, and genuine care is second to none. I have referred friends to this office and only good things have come back to me. I will forever credit Dr. Feld with saving my son Christmas Eve night 2002! If I could give him 100 stars I would!!!!!

After two years, I am grateful we have found a new pediatrician and no longer have to go back here…read more Constant billing issues, they nickel and dime the insurance companies to death, charge for referrals that you never get, wanted to vaccinate my kids early at age 4 even though they don't need any shots until kindergarten. Bottom line is I do not trust them with my kids health. HOWEVER, the nurses are angels. Best visit I ever had was my son's wellness visit with the nurse. Never saw the Dr.

Overall 3/5 for now, and will update as we go back…read more +1 - location - great to be close by! +1 - venue - appreciate the sick/well sides and the rooms are colorful for kiddos to look at +1 - cleanliness - everything looked very clean and not run down at all -2 - check-in and service - story time: When we were researching a place near the birth of our recent kiddo we received the recommendation of this place at least 15+ times from separate folks who certainly didn't know each other. Thinking that there must be something to it we worked to get in...that's when it started. First call was rough to get the initial appt; there was an abrasive tone on the other end asking tons of questions that felt a bit unnecessary. After we probed to understand why, we were told "well we have to be sure that you don't have kids anywhere else", well um we said i was our FIRST but whatever, looking over it. On the actual appointment day we had a similar check-in experience as one of the other reviewers I read here. Not sure if they were "hangry" or something since it was around lunch. Anyway, looking over it but now growing concerns. We get called back and in a matter of a few minutes we got him weighed and length measured, NBD, maybe things are getting better. Next, the NP comes back and is trying to talk and examine at the same time...glossing over our concerns about what appears to be an issue to dairy. These concerns were dismissed and we were told to go the full 2 weeks with dairy even in spite of our concerns. As we ask the last 5 questions the person stands with one foot out the door and back turned with little interest and providing quick answers. We were shocked. I just wanted out of there to find somewhere else immediately. When prompted for the next appt at checkout we refused and said we would not be back nor would ever see the NP again (and only the actual doctor going forward). We then were asked to walk through this with an office manager upon refusing to see the individual in question...we were asked to give it one more shot, so we shall see. Hoping it was an anomaly; we'd love to stay local and support here. Point of clarification: since we did not get the referral we hoped for we self-referred into a local GI place and have confirmed via blood in the stool that there was a dairy allergy indeed...now having to take longer to transition dairy out because we waited before we switched on poor advice. No one at the practice will probably read this...but i hope someone who needs this as a warning takes heed. What I'd say is, if your kid is generally okay and you just need to check a box for the visit then it's a great spot. If you have some issues, insist on seeing the Dr only for your visit. One may say this is dramatic...and to you I say walk in the shoes and situation or save your trolling for someone else. Maybe if it was the 5th kid and we had done this a thousand times before. But, with your first your emotions are heightened and you're still working through the scared and uncertainty phases. It definitely felt like the priority was being shoved through as a number versus a good experience for new parents.

I have taken my children to Blackmon Pediatrics since my oldest son (now 27 years old) was 1 year…read moreold. I cannot say enough great things about Dr. Greg and Dr. Abby and their entire staff. Dr. Greg helped figured out what was going on when my son's appendix had burst and Dr. Abby was there for me when my 12 year old child was diagnosed with Type 1 diabetes. I was fortunate to have the staff care for all three of my children. Even when we have to see a nurse practitioner they have the same care and compassion to help with any medical issues which brought us into the office.

I absolutely LOVED the nurses and the doctor that we saw. I can not remember her name but she was…read morewonderful. The nurses were very friendly, patient, and urgent even though I did notice that they were very busy they did not let it get in the way of treating us like we were very special. On the other hand, the lady at the front desk with real short blonde hair was very kind - she was very unprofessional. She sat on FaceTime with someone the entire time, said a few cuss words. Everyone in the lobby could all hear her entire conversation. I think she was very outgoing and nice, other than that. Thank you EAST TN CHILDREN'S HOSPITAL for helping my family, once again.

If you're looking for an urgent care to run you off this is the place! My daughter was running a…read morefever of 103 and clearly had signs of an infection so we decided to head to urgent care. Upon arrival the ladies at the front desk were very nice and helpful. Although once we arrived into our room, it was absolutely filthy. The cabinets were covered in some sticky residue, the walls were also covered in nastiness including the one directly behind the table, and the table she was expected to sit on was covered in glitter. Thankfully I wiped down everything just incase my daughter were to touch it. After waiting for about 30 minutes we were told it was a viral infection without running any tests and told us "I will not be prescribing her any medications due to the fact i'm not her doctor". Needless to say this place needs to actually care about their patients instead of running through them like they don't exist. Start cleaning your rooms properly so viruses don't spread. Finally HAVE SOME EMPATHY AND STOP ASSUMING PEOPLE ARE DUMB. Honorable mention to the "doctor" also known as Mark McMullan, NP.

I would strongly advise parents to think twice before trusting Pediatric Consultants with their…read morechildren's care. My children were suddenly discharged with no explanation, no phone call, and no formal discharge letter. I only found out when I tried to schedule an appointment. This is not how ethical pediatric care is handled, and it shows a complete lack of respect for both families and continuity of care. If this is how they treat established patients, I worry about how they operate behind the scenes. We deserve providers who communicate openly, act professionally, and put children's needs ahead of office politics.

The Physicians and practitioners are amazing! The front office staff is horrible. They are…read moreunbelievably rude. I only continue using this office because I love the doctors. I have never been in and out in less than two hours and the majority of that is the wait to be called back.

This practice is awful on communication. They did not notify us they were releasing my daughter…read morewho was being treated for an issue. Then when we called back they were not helpful and said they could not see her anymore due to her age. The office manager was extremely rude and told us to go to the urgent clinic since they were dropping her.

Love Dr. Quynh - she is knowledgable, great with kids (naturally) and very personable. Not to…read moremention she has fabulous fashion sense (no scrubs for this doctor!). She would get 5 stars. However, the overall experience is worth 3 and I feel it's worth warning others. There are two buildings: the main buildings and the pavilion. You have to make sure you ask which one before your appointment. The main building is set up in a way to avoid waiting with sick kids in a waiting room: you park on the side and open doors until you find one that's unlocked. Once you get into your room, you must chase down a nurse since they probably won't notice your entrance. The last couple of times have been a bit of a hassle letting someone know we were there. My biggest complaint is wait times! It never fails that each time I get there on time for my appointment, I'm waiting at least 30 minutes for the doctor...this is hard when trying to amuse and entertain a small child. The most recent room had an unlocked cabinet that had some not-so-kid-friendly items. I spent the 30+ minutes waiting and trying to hold the cabinet door closed. If it wasn't for the doctor, we would have switched to a closer pediatrician, but so far it has been worth the wait.

I love this location! I came here as a child and now my daughter comea and has the same…read morepediatrician. Dr. Freeman and Dr. Meadows are so kind and caring. They are so delicate with my girl and always show great concern and dedication. All of the nurses are friendly and helpful. They offer another location out west and night clinic hours as well as early morning walk ins.

This office refused to take us into their practice and any effort to explore this unethical…read moredecision was met with zero returned phone calls. This place is not about access to care, do no harm and health before profit. Unless you walk the line they set out you will be denied support and care.