There just Fantastic. Very helpful. Friendly don't push you to buy. Will answer any Questions…read morewith honesty.

Excellent car dealership. Military friendly. Clean facility. Clean vehicles. Super friendly and…read moreknowledgeable staff. No high pressure sales. Highly recommended. Thank you guy's so much for helping us on my daughter's first major purchase. After all the big name car dealerships turned down our Navy Federal approved loan you guy's came through with flying colors. My daughter and I extremely happy with the purchase of her 2009 Jeep Wrangler Sahara. Would definitely make the trip again from Arlington, Tx. if need be. Thank you all for making it a positive and exceptional car buying experience.

If I could give them 1000 's I would. Best customer service hands down I've probably ever received…read more Sent my car in for repairs and had it back within 24 hours. Very honest upfront with cost, repairs that needed to be done and future repairs. Went above and beyond to answer all questions and concerns. Was out of town for work and needed my car back on the road so I could go to my next assignment. If I happen to come back into town for work soon they will definitely finish up the other minor repairs I need to have my car like new. Thank you guys again for everything you did. Highly recommend

Wasn't able to get a simple repair quote by phone or via yelp chat. My situation is unique, as I…read morealready know exactly what is wrong and how much the parts cost, just needed a labor quote and they couldn't give it. Seem like very nice people and family-owned business... A little disappointed at the communication, but would still recommend you give this business a chance as I'd bet they are great in-person with a vehicle in front of them!

Man... I can't say enough good things about Big John's Paint & Body. Quality people and quality…read morework!!! They took care of my vehicle like it was their own. The communication was solid, the work was top-notch, and they did exactly what they said they would do. They fixed my hail damage and the damage from fallen debris. PLUS - THEY WERE FAST!!! In a world where it's hard to find people who truly care about their customers and their craft, these people do. If you need body work, don't overthink it. Go see them!

After my SUV's driver door was scratched by my neighbors German shepherd jumping on it (they…read morethought I was their owner getting home), I looked around at places and was reminded about Big John's. I live in Temple & forget what exists around me lol so I took my vehicle in today to get a quote and in less than 30mins, and a great convo with the Owner's, my door was fixed. Their technician buffed and waxed it really well, so well that you can't see anything that ever happened on that door. I will be keeping their business card close, and will recommend them to anyone who needs auto needs. Thanks Big John's!

I've used them for several things on my car and the service has always been great. I don't let…read moreanyone else touch my vehicle.

Competent, reliable, and affordable!! I price checked a few mechanics in the Killeen area and found…read moreeveryone too busy and expensive to work within my price range. When I called Al's business, they were glad to complete my work the next day (Saturday) and for a reasonable price. I arrived at 8am and was out the door by 10:30am. They changed my spark plugs, replaced a t-valve, and troubleshot a taillight blinker all within this time. Zero hassle, no price gouging, and accurate estimates. Everyone there was extremely helpful with my needs and gave me a quote on my next project. I am sure to bring my 2001 Ford Ranger back for more services in the near future.

Great mechanic! :) Was very informative and friendly knew exactly what was wrong with my car, best…read moreprice in town for what he did. I highly recommend this auto shop if you need anything done to your vehicle.

They provided quick and excellent service and the best rates in the area! I had an O2 sensor that…read moreToyota was going to try to charge me an exorbitant rate and more than book time to fix. Precision provided a reasonable rate - $75/hour - (Toyota's rate was 2x my guy's rate in Baltimore - and Baltimore is a higher cost of living city!) and did the job right. My car ran better after they finished. Thank you!

I have used Hanks for different repair services for over 15 years and have had nothing but the best…read moreservice. Their work is top notch and once it's been fixed, I know it's done right. Hanks sets the gold standard for customer service, I would send my daughter here by herself, knowing she's going to be treated fairly, with respect, and that she would not be taken advantage of. I recommend Hanks to anyone that needs work done on their car. They are the kindest, knowledgeable people in the industry

I took my late 3rd gen ram 1500 5.7 hemi to Hank's for an estimate on getting some exhaust work…read moredone, specifically deleting both resonators and the muffler in place for a flowmaster super 10. They were very friendly and helpful and actually listened to what I wanted to have done and gave me a good price and a 2-3 day timeframe . I came back to drop my truck off the next day and they confirmed with a different guy exactly what I wanted so there was no miscommunication. Before starting on it, they called me and said they didn't have a super 10 in stock and would be an additional 2-3 days to get in but had a performance muffler in stock so I decided to go with that instead and a chrome tip since they had to build a custom pipe from the y-pipe back. I picked it up on Wednesday (started work Tuesday I believe) and I am very pleased with how it sounds and looks and really turns this truck into what a v8 should sound like. Thank you especially to Travis and Mike for helping me get this done!

Had a power steering pump replaced. Turned out to be bad.I took it back and they replaced it.Was…read moregiven some attitude when I took it back , it seemed they were trying to put it on me. They wouldn't even look at it at first. They seemed to be upset I didn't let them diagnose the problem originally. I am old school and I'm not stupid when it comes to my truck, I have over 300,000 miles on it and I am the original owner. I can tell by listening to it what's wrong with it and I've always been correct. The power steering pump was the original power steering pump it was whining like a stuffed pig, and the truck was not turning properly not only that I had had it diagnosed at another garage, but they were too expensive regardless,I didn't feel like the attitude was correct. I won't go back there for any reason nor do I recommend anyone else go there due to the attitude I was given. I kind of brushed it off when I left to have them fix it,when I returned to pick it up I felt they were uncomfortable with me being there and barely said a word to me. I don't know what their problem was. I am always nice and respectful to people and never went in there angry or yelling cussing. Nothing I was very polite on the phone with them and very polite when I took it back did not expect to be treated the way I was But like I said it is fixed now and working great. I have usually worked on my truck myself because I don't want or trust anyone else working on it however do eye cancer I'm not able to see as well as I should. My right eye is completely dark now,I hope in the future no matter where I'm at. I'm able to trust a mechanic more than I did this place.

So at the end of June this year, I had to take my 07 Silverado in to figure out what was causing…read morethe squeaking noise. The mechanics told me that they would inspect it and then let me know. We all concluded it had to be either the timing chain or the harmonic balancer. They had my truck for almost a month and I ended up spending more than double what I was expecting. After they replaced both parts, they then claimed that my lifters are going to need replacing and charged me an additional 2 grand for that as well. After paying for the parts they replaced, I took my truck home only to have a new fault come up, low oil pressure. I called them and had them take my truck back to fix that issue and made them pay for it out of pocket being that this fault never occurred before they took my engine apart. Out of spite, they messed up my alignment. When I FINALLY took my truck back from them for good, my truck was driving somewhat straight but my steering wheel was halfway turned to make this happen. I had to take my truck to another shop for an alignment job which cost me even more money. So all I ask is that if you're reading this, please don't do business with these people. They're going to over charge you for everything and when they mess up and you call them out on it, they're going to cause more issues expecting you to bring it back in so they can continue to gouge you. With all the mechanic shops I've dealt with in over 20 years, these guys are the worst.

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Very much a scammer don't trust this scumbag didn't mention anything about pricing until he…read more"finished" the job didnt even fix the problem and charged me 450 and I didn't have it so he threatened me with a misdemeanor unless you want to deal with the police don't go to this guy.