The staff really cares and is generally concerned about making this the best possible experience…read moreyou can have while someone is scraping your teeth. The office is clean and welcoming with refreshments and something to take away with you when you leave. I'm also a veteran and this was a VA approved visit so they have you covered if you are a military vet. Great experience, 10 out of 10 would come back again.

This place is awesome, staff and dentist are nice, polite and professional. Love this place. No…read morewait time when I have an appointment. Hygienists are professional and courteous. Always wishing me the best.

I've had wonderful experiences with all of the staff and Dr. Ma. She really takes the time to…read morelisten to your concerns and explains solutions comprehensively. One of the best!

The front desk is so rude they lose money for the dentists! I saw the dentist months ago and she…read morehas been leaving voicemails for me to switch dentistries. I finally decided that i would try and the front desk lost them money.

I've been a patient of Dr. Austin's since 2016 and I would trust anyone else with my family's…read moreteeth. I have two daughters and he and his staff have been nothing short of incredible. Always kind. Always patient. Another plus for me is that Dr. Austin always has the newest technology. You can sit back in the seat and watch exactly what is going on, which has always made me feel far more comfortable. As long as we are in SA, we'll be patients of Joshua Austin, DDS..

VERY EXPENSIVE - ask for the cost BEFORE you have your work done. They don't tell you ahead of time…read moreand then it's sticker shock. They also don't tell you whether or not they take your insurance until after the procedure is done. They don't call you back and don't answer emails. Some of the front desk team is rude. Doctor was good as well as the hygienist but that doesn't make up for the rest!

This place used to be good with Dr. Bustos as the primary dentist and Rocio and Kaitlyn as the…read morefront desk. However, the staff changed unfortunately and the quality of care dropped immensely. The front desk is rude and Dr. David Rice is not a good dentist at all. I don't know how the reviews are good on google. He could not do a basic simple filling and my tooth in the end looked like it had a split in the middle. You can see where he did the filling and my tooth appeared like it had a bump on one side and uneven on the other side. I paid for a four surface filling and received a lazy and juvenile attempt at a filing. Someone in dental school would have performed a better filling. I went to a different dentist to fix the problem because if he was not able to notice the problem in the first place, he would not be capable of fixing it. Such a shame. This place used to be good.

The worst !!! I took my kid to have a regular cleaning covered by my insurance,he is 21 years old…read moreand when he was inside with the doctor, they convinced him to sign and pay for a deep cleaning. I was sitting at the reception waiting for him!! Be careful Moms!!!!! And I ask him what was the difference between that cleaning and the one he has every six months, he told me it was the same. It is sad! So bad experience!! There are a lot of dentists in San Antonio that can give you an excellent teeth cleaning without any extra charge! Do not waste your time and money!!

Beautiful office. Friendly inviting staff that makes you feel appreciated and remembered. They have…read morea cute little comfort menu when you check in, aromatherapy,blankets, pillows,music,parrafin wax for your hands, gel masks for your eyes & clean dental rooms. Pretty Fantastic experience

Been coming here for years and never had an issue. Showed up for a cleaning and was refused…read moretreatment because I don't want to get an X ray because I am expecting. They wasted my time and cancelled my 7am cleaning appointment (while I was there) and told me I would either have to be double shielded or reschedule my appointment for when I'm not pregnant. I expressed to them how my last pregnancy ended in miscarriage and I'm considered high risk and they still had no empathy and refused to do a cleaning unless I complied with X-rays. Absolutely disgusting and ridiculous treatment by the staff who are all women and whom you would think would be empathetic to my situation. Guess cleanings don't make them as much money as X-rays. What a vile practice that does not care about the oral health of their pregnant patients. Highly recommend avoiding, especially if you are a woman.

First time here. Although the wait was 30+ minutes to get called back, I take the blame for that…read morebecause I gave the front desk the wrong insurance info. Comprehensive exam, Xrays + dental cleaning performed today. Joel, my dental hygienist was very knowledgeable and friendly. Made you feel comfortable throughout the entire visit. He was very gentle throughout the cleaning, and was extra careful around my sensitive tooth. The dentist was able to address my sensitive tooth + TMJ issues. She was very professional and pleasant as well. I recommend this place due to their availability and hours open (Saturdays- yes!), as well as their professional behavior. Scheduling is simple via their website. I have already scheduled my 6-month appt and will continue to use this dentist. Thank you! Second visit here- appointment was at 1:00pm. I wasn't called back until 1:20pm. After my cleaning and XRays, i had to wait an additional 20 minutes to wait for the Dentist to see me because he was in a procedure. A little irritated this time- a cleaning should be no longer than 30 minutes. I was there an hour and a half.

I just called in and was treated horribly. Attitude was unnecessarily intense made me feel like an…read moreidiot for having a dental emergency.

After Dr Dunn left and Megan left it has not been the same. Not enough time with the patient and…read morehaving to go multiple times back to the to fix something that was not done correctly.

This company bought my Dennis practice and it has gone downhill. The Denis are interested in up…read morecharging - recommending solutions to which there is no problem. Several of my friends who have come to this San Antonio location agree.

Calling to make an appointment was interesting. I guess they have a call center person that answers…read morefor all offices, but for some reason doesn't answer the phone after 3pm even though it says their offices close at 5pm. I've tried calling twice after 3pm and no one answers. I also got about 5 reminders of my appointment leading up to the actual visit. When I walked in, there's a clipboard that says to sign in, so I did that while the girl behind the desk sees me writing my name down. 10 minutes go by without her acknowledging that I signed the clipboard. Not to mention, another patient walks in and another front desk person says "you don't have to sign in, I'll just check you in myself". So I stand in line after them and when it was my turn, I say "I signed in on the clipboard but it doesn't seem like anyone is checking that". She asks me for my name and checks me in. I get called back shortly and Debbie sees that I'm pregnant and says "you're pregnant?" ... so I made this very clear when I called to make the appointment, as well as when I called to confirm the appointment. I also wrote in the online questionnaire about a month in advance. I'm guessing they don't read that because Debbie was surprised. She then asked me if I had medical clearance from my doctor. So I told her, "I was never told I needed anything from my doctor when I called to make my appointment and told them I was pregnant. Also when I filled out the questionnaire, no one called to tell me I needed this. It would've been nice to know since I was at my doctor's office this morning." I ended up sitting in the office for over an hour and ended up not having any work done at all. They kept me waiting until i decided I would just come back for my cleaning and filling. Then Debbie said "your doctor said it'll take up to 24 hours to get the form back". Then why am I still waiting here if you knew that? I'm wondering how long they would've kept me if I kept sitting there without saying anything. When I finally came back for my actual cleaning and made appointments for my family, they will bill EVERYTHING UNDER THE SUN. They didn't even touch my one year old daughter's mouth, and even after insurance, I still had to pay almost $100 for them to just look at her for 2 mins. I understand children can be difficult, but when I got the bill and saw every little thing they billed, I will not be back.

I was charged for the temporary crown and then I was charged for the permanent crown…read more Then my tooth broke off in half. As she was working with another tooth.

I continued to pay out of my pocket for dental care from this place, even though I was seen through…read morethe va for free. When my husband was in the hospital, they even sent flowers. Every one is so friendly and polite. They always call us by our names.

My family has been going to Leon Springs Family Dental (LSFD) for close to 20 years. LSFD doesn't…read moreaccept my insurance. (It's always best to review your policy and the dental office policy pertaining to certain group insurances prior to having any dental proceedure done). While I was disappointed that my insurance wouldn't be accepted... I knew if I wanted to continue going there ALL COSTS will be out of pocket. Guess what? I don't care. I can go elsewhere and pay MUCH less... through insurance. So why don't I do that? Because I've always received excellent service, and a gentle touch by caring dental professionals at Leon Springs Family Dental. For me when it comes to my family and myself I will always demand the VERY BEST. Dr. Cherie and her staff definately meet and exceed such criteria. Bottomline... If they make me smile, they can do the same for you. Remember: You Are Beautiful!