My dad and I went into the showroom to get some ideas for fixtures in my parents' living room. We…read morehad an idea of what we thought would look good and wanted to shop around. We were assisted by Ron who was so incredible in narrowing down what we liked and what would be a good fit for the room. The store itself if a bit pricey, but the service was excellent and Ron gave us some great options to think about!

Just placed my 3rd order with Morgan, showroom manager. From ceiling fans to hall lights to…read morependants, great advise and great customer service. Morgan really makes the difference. I only went to the store once and the rest of the follow up was via calls and emails during a home renovation. No more going to other lighting galleries or blindly googling fixtures. Thanks Morgan.

Just moved to Arlington and did not realize store is only a half hour drive. Spoke to Denise (Wed.)…read morewho listened and texted pictures which got me to the store the next morning (Thurs.). I was met by Amy, the Manager, who was so helpful, even called the Leesburg RH Outlet to see if they had what I wanted. I ended up buying a Belgium Sectional and did not wait for the 10% reduction next week for Labor Day. The condition was great and this sectional included 4 lumbar seat cushions in matching fabric. I'm sure, considering the tag underneath the seat said this is a 8-way hand tied sectional with down/feathers and was produced April 27th, 2026 USA 4 months ago, it would not last the week. The best part of this experience was working with both Amy, the Manager and Denise, who were amazing. Denise emailed my receipt.

This was a swing and a miss for me- went there looking for a bedframe, bureau and bookcase and I…read morewasn't able to find anything. The prices seem pretty comparable to what you would find in the actual RH store- and the upholstered beds I was looking at were pretty heavily stained. I get that for an outlet but for $2500+, no thank you. I did like the giant open layout though, and they had a massive amount of coffee tables if that's what you're looking for.

The 5-inch door latch on my 70-year-old house broke. I searched several stores but couldn't find a…read morereplacement. As soon as I entered the store, an employee asked if I needed help. Mr. Al quickly found the exact replacement part I needed. Replacing the latch solved the problem and saved me a lot of money. The staff is knowledgeable, professional, and always provides excellent service and expert advice.

If you value your time at all, then Strosniders will save you money. The staff are almost all very…read morecompetent and helpful. I picked up some cabinet hardware that needed to be exact (threads, length, head) and the gentlemen understood exactly what I needed and where to find it. I was in and out lickety split with EXACTLY what I needed that to this Strosniders staffer. He said he has owned his own handyman renovation business for 30+ years in TN and FL. He was great and I was grateful to have his help and save me time. Going to Takoma or Silver Spring Ace, or Home Depot because they are closer or to save a buck 250, but spend hundreds of dollars in my time, with uncertain results, would be a colossal waste.

Only giving two stars bc the quality of product is great. We've bought both outdoor furniture and…read moresheds from them in the past. Customer service is awful now. See below. Need a new shed. Wanted to keep it local and go w Beiler's, but their customer service has become horrible. Had three unreturned voicemails, dragged my toddler and newborn in the freezing cold last Saturday (only day they're open) to meet w them since they don't return calls, and set up a site visit so they could assess our property. This site visit was supposed to be today between 11-1, and at 12:45 pm, still no call ahead to say they're in the way. The guy who answered the phone at their other location said "Oh that happens all the time" regarding the late or missed appointment. Asked him to call me back when he got in touch w his driver, whom he was apparently unable to reach at that time as well. Still no call back and no nobody is picking up the phones over there (during business hours) and now the vm box is full. I'm sick of practically begging these guys to take our money (and in the middle of a terrible economy due to Covid, no less). Clearly they don't need or want our business, so now we are looking to take our money elsewhere. I understand they likely cut staff due to Covid economics, but clearly too many were cut bc they can't handle the customers.

We purchased a shed from the Burtonsville location. Mr. Clark, our salesman, was extremely helpful…read moreand gave us good advice on the extras that would be most useful for our particular needs. We had a minor mix up with the installation date, but Mr. Clark assisted us in getting the issue resolved. Overall, the shed looks great and matched the colors we picked out. The onsight crew were very polite and worked quickly to complete the installation.

Used them to buy lighting in 2018. Went back because the lights stopped working. They claimed…read morethey are out of warranty (aren't LED lights supposed to last like 10-20 years?!?!) so can't replace them but kindly offered to sell me new ones. No thanks...I'll go somewhere to get quality lighting that a company will stand behind or I'll pay less someplace else.

They had a thorough renovation since we visited last time. Now it's airy, fresh, and thoroughly…read moremodern. They told us their Chantilly location features more traditional light fixtures, while this Arlington showroom has more modern stuff. They have reopened but requires an appointment to even visit. Luckily it was a painless process. We emailed them, and they emailed us back confirming the date and time. Jacob was great, friendly, and knowledgeable. Easy to work with.

Went to filll up my propane tank $20 refill and they were…read morevery organized. Paid, dropped off the tank my a fence and a nice man filled it up shortly after.

So it's my first time here wanting to fill a brand new 30 pound propane tank. Jose carried it in,…read more filled it up, and re-delivered it back to my car over 50 pounds. Also thank you for being $10 cheaper than rentals unlimited (they wanted 42$) $32 at N&S to fill a brand new 30lbs. Thank you Jose! You guys got a great employee there. Very friendly. Definitely a returning customer. JohnG

Zero quality control. Zero price integrity. I am beyond disappointed. Eva quoted $35 to fix a lamp…read more Considering an entire rewiring kit at Ace is about $14 and a replacement socket alone is about $7 I agreed to let them fix the lamp. Problem 1: At pickup my lamp was tagged $55 for repair. Eva couldn't explain why, said the person was confused but she would charge me $35. Problem 2: Before bagging the lamp and driving back home with my lamp I ask Eva to plug it to confirm it turned back on. The lamp didn't turn on. Clearly it wasn't fixed or checked by anyone prior to calling me for pickup. Eva says leave it and I will have the repair person look again. Problem 3: Eva calls me back and says well the lamp should be rewired to replace the plug and thats going to be $65. I was quoted $35 to fix the lamp. The lamp should be fixed at the quoted price $35. The lamp should have been checked prior to calling for pickup. Complete waste of my time.

There should be a no star option. I took an heirloom lamp there to be rewired. The work done was…read moremore than asked for, and the price increased accordingly. I paid and left. When I got it home and out of the box, it was awful, to say the least. I called the shop, and Eva J there went off on me when I also added that my receipt was ripped half. She started yelling about conspiracies and asked what I was accusing her of. I was not accusing her of anything, just asked a question. She said to bring the lamp back to be re-done. I have had to eat that $90 charge as I will NEVER set foot in that place again and will take my lamp elsewhere to see if the damage can be fixed. Scary person, and I honestly felt threatened by her reaction.

I was in distress from a previous bed that I ordered from…read moreWayfair, due to the headboard being to massive to fit through the staircase in my home. I had been eyeing a lot of items on the Modern Contempo website and the organization's instagram page. I immediately knew that once I saw the Aiden king size bed that I had to have it. I ordered the Aiden bed on 24 NOV 2021, the bed was delivered and assembled on 27 NOV 2021. Someone emailed on 26 NOV 2021 to confirm a delivery time and to Inform me that the delivery and set up was free. The day of the delivery, I was called by a contractor to inform me that he was fifteen minutes out with my delivery at 9:00 a.m. The delivery team was efficient and quick. The only issue I had with my delivery was that I am missing a third of the slats for the bed. I am going to call to see if I can pick the items up today. The slats not being sent is an inconvenience, but I will make it work. I deducted a star due to the missing slats. The issue was corrected the same day. Best customer service ever! Will update once my entire room is complete!

Great service very knowledgeable furniture consultants. I'm thinking about purchasing a sofa from…read morethem ......