Okay atmosphere is great. Good music, nice ambiance but holy sh*t the skating rink security guards,…read moreaka "staff-ish", are doing the absolute most. I heard the whistle more than I did the music. No stopping on the rink, no holding your purses on the rink, no filming on the rink, no walkers on the rink, no holding your child's hand, no going over 10 mph, no holding your jacket, and more. Basically, this place is good for you if you want to skate for two hours without talking, drinking, holding personal belongs, and love the sound of a whistle.

Great spot for the young ones to have a party and some fun! Place could use some remodeling…read morehowever. Bathrooms were a sight to see.

This is a great skate place especially for newbies. Brian is extremely helpful. He helped my girls…read morelearn to skate. The skate floor was nice and large. The staff were friendly. The pizza was pretty good and prices were reasonable. I would highly recommend.

Overall the best spot in which is local, convinient, and has good people. Meeting new friends and…read morehaving a blast whilst being in a quality rink, I'd say it's the best out there for being close. Very spacious, friendly, good for kids, and amazing.

The staff was very friendly…read more They actually were able to credit the account for missed lessons during Covid which was awesome. The chairs are socially distance for the kids to pop their skates on which is nice. Masks are required.

Great ice shaking rink in the Hampton roads area. It a…read moregreat size. Had my daughter ninth birthday here. The staff was great. My only two issues are the timing. Public skating time is very limited. And your not able to bring outside food expect cake and ice cream. Other then that had a really great time

This was my first visit to Chilled Ponds since their renovation. I gave 4 stars because the price…read morewent up to $15 for 7 yrs and up includes skate rental. None of us needed skates but they are included in the price. I do not like paying for skates I don't need. After I paid they offered another in my party a military discount I didn't even know about. As a disabled veteran it bugs me to not be offered a discount a retiree spouse is offered. Ask everyone or post it someplace. Ok so the entire place looks nicer. It is now an up to date icerink. The ice however was still crappy. The ice where the zamboni goes has always had a big dip and messed up ice and it still does. I did not see any skate guards on the ice. They did have us all get off to clean the ice and that was nice. Overall the experience was pretty good. I wasn't unhappy. We all had a good time. We will go back for sure, even though it is the only ice rink in the area.

We had so much fun here today! $15 entry but they offer $1 off for military. The staff were very…read morefriendly and the place had lots of room for guests. The party rooms were a little crammed and dirty but that's to be expected at a sport complex. I'll definitely bring my family back. Very fun experience !

Open, Friendly, and a grand time on the ice! After a fun time skating, they have a snack barread more

My daughter has been wanting to go ice skating for a few weeks now so we decided to use this…read moreweekend as the opportunity to take her. This indoor skating center wasn't too far so we decided to pay it a visit. I will say it's very affordable considering the activity and skate rentals. For my family of five we laid $57.00. My daughters had an amazing time and the location itself is large. We loved that they had snacks and food items to purchase as well. I took away stars for service. This place gets busy and quickly upon opening. It was our first time so we had absolutely no idea what to expect. The gentleman at the register was just not welcoming and quite frankly rude. I didn't pay it much mine because I wanted everyone to have a great time. I would suggest a friendly person as the welcome person for a better impression.

The staff was rude and the policy on the small child trainers SUCKED!! I wrote a review on Google…read moreand their response was that was their policy and it was posted in many places. I don't care how many places it was posted it is a bad policy and they should do better. I would definitely not recommend for kids that can't skate.

This was my first-time skating in YEARS (at least 10 plus) haha. But I am glad we have a place like…read morethis in the VB area. We arrived on an early and rainy Saturday afternoon thinking this placed would be PACKED but it was actually not very busy - but it did start getting much busier, closer to the 4-5PM time frame though. This place wasn't as big as I thought it would be - felt kind of cramped...? It has a small arcade area, maybe 30 games or - standard D&B type of games. The reward zone was lacking some cool prizes so if you're looking to redeem something cool, you'll be severely disappointed. They have 4 food stalls and they had burgers, pizzas, nachos, sandwiches, boba, wings, etc. They even had adult beverages too! Prices were pretty standard. I was just excited that they had nachos :-) They also have a small jungle gym area - I think mainly for kids between the ages of 4 and 12 which was a nice touch. As far as the skating rink, it's not small by any means but it's not huge either. I was able to skate without having to dodge too many people. I am sure towards the evening hours it can get a bit crazy! I would love for them to take song requests which I think would be fun. Prices for the skate rentals was very affordable especially since it wasn't time constricted. Something was off about the vibe of this place for me - it almost seemed like it wasn't "popping" to me. Was missing the wow factor and I didn't feel excited? This is a cool place to check out if you don't have anything else to do. Looks like a good place to have a kids birthday party though.

Diverse music!!!.This establishment doesn't look like a nickel has been reinvested since it was…read morebuilt. The foot ware is definitely original to the building very uncomfortable.

It's like being in the 90s again. I hope whoever buys it doesn't do too much to it. Obviously new…read morecarpet, better tables, and faster food would be nice. I'd buy it if I could just to keep it going. My daughter loves going there to skate and we live probably 25 minutes away.