This brand new pizza theatre is the bomb. It has a great view of the pizza's being made and the service is as prompt and courteous as anywhere I've been. Andy the store manager is very helpful and understanding. I love the new places you can dine in and take the whole family. This is a VASTLY better place now that it's been updated. The bad reviews may have been deserved when they were in a 50 year old building but this is a whole new "ball of dough" :) read more

last Friday we or Medium pizza with Alfredo sauce, then repeat red sauce on it So we called back to the store and they said they'll give us a free pizza and wings so today we went back to the store and the manager has an attitude with me tomorrow I don't put any added extra white sauce so you know what 1 store for you and we won't be coming back to Domino's in Lanett, Alabama read more

Don't use the app. You'll do better by calling. The special price isn't updated on the app. I could have got a bigger pizza with more toppings for less money if I would have called. Pizza was not to good. I've had much better from the same Dominos. One person there. Ordered at. 2:30 pm on Monday, which is a slow time for any restaurant in this area. read more

if i could rate this areas dominos a zero , i would . the "manager" there is SO rude & it took almost THREE HOURS for my food to be delivered & al i had ordered was one pizza . needs to work on communication skills & customer service!! read more

Ordered two sandwiches , lava cake , and icing. The order took about 45 minutes to get here. When it did get here they didn't bring the icing and I checked the sandwiches (chicken bacon ranch, Italian) the chicken bacon ranch perfect, the Italian I thought had some but red cheese but I proceeded to check and it was philly. When I get the delivery driver she giver over my order twice saying I see you had an Italian and I said yes and it's a philly. She proceeded to tell me I have to call the store, she's going to have to take the current wrong sandwich with her on her routines then back to he store, they will then bring me a new one. But before I do all this I have to call dominos and speak with a manager. On the phone with manager they offer the same option or I can keep sandwich and get credit for sandwich next time . Manager never coming to phone. I decided to say forget it and go with credit due to not being in the mood to wait for anything else . No one apologized for the error which is disappointing as well. The sandwich was wrong, burnt, dry. Thanks dominos. read more

Domino's Pizza - the inside of a box - Pizza Near Me - Lanett, Alabama

Placed an order on the app, 45 minutes later it still said "Quality assurance." I called to see what's going on and they told me delivery time was 3-4 HOURS. I told them I wanted to cancel and I got hung up on 3 times. read more

Literally took them 2 1/2 hours to make two pizzas Parmesan stocks and Cinnamon knots that I ordered the food at 2:13 didn't come here till 430 and the pizza was cold and didn't even have my Cinnamon knots so they gave me wings instead read more

Ordered a pizza and asked for two extra empty boxes on the phone and lady said she would deliver it, as long as I tip the driver, and I was gonna tip the driver big. But lady lied and no boxes were delivered, so I returned the pizza. Luckily she was stupid enough to not get my card number on the phone. read more

I've experienced my 3rd issue with the Lanett location. The employees (Octavious) and management (Amanda Smith) need more training on Customer Service and how to handle a customer that is experiencing an issue that they caused. I will not be placing any more orders at this store. Very disappointing read more

Worst pizza experience ever! Ordered online, took 2 hours to arrive to my Hotel. Food was luke warm at best. Wrong drinks came, wrong dipping sauces came. Driver "forgot" my receipt. I am traveling on business and need the receipt for expenses. I called in to talk to the manager. After being on hold for quite a long time, the manager came on and I told him my story. He acted if he couldn't care less! He had an excuse for everything. "We're swamped.", " We're short staffed", "the driver must have mixed up the sauces." I don't want excuses. I want timely, good, hot pizza to eat! Not the miserable food I ended up with! Another hour later, the driver returned with my receipt, though, not an itemized one. At this point, I just gave up. The driver said "you wanted me to bring back a receipt didn't you?" Wow! There is much to be desired about this Domino's pizza store. Starting with the management. Avoid this place at all cost. At least until they can start caring a bit about the customer! read more