I have been trying to call this company to follow up on some concerns re: the installation of the…read moregutters last fall. The gutter covers that were put on don't work. The water runs over top of the gutter mesh and is like a waterfall when it rains, causing some water in our basement. I have emailed Mickey at least 5 times with no response or call. I called their business number on the website, but the number was incorrect or disconnected. I called it several times. I am extremely disappointed in the customer service that was never given. If the business phone number has been changed on the website, it should be corrected. It is impossible to contact the business when the number is not in service. It's hard to believe that there is a 5.0 rating with this lack of customer service.

From the owner: 🏠 Your Trusted Residential Roofing and Siding Experts - Emmer Construction! 🏠…read more Your home deserves the best, and that starts from the top down! At Emmer Construction, we're your dedicated residential roofing nd siding experts, ready to give your roof the attention it truly deserves. 👷Whether it's time for a brand new roof or siding, regular maintenance, or quick repairs, we've got you covered every step of the way. Contact Emmer Construction today for your FREE estimate!

Element Exteriors was very professional, timely and easy to work with. It was a pleasure working…read morewith them. I would recommend them to anyone.

Element Exteriors did an Amazing job on replacing all our gutters. Talked to John mid week for him…read moreto come out for a quote on Saturday, gave me a great quote even adding a couple new gutters for half the cost of other companies. They had the job done two days later... Amazing!!! other companies were weeks out. I would highly recommend John and Element Exterior's.

After a recent hailstorm, Brian Pechacek came out to help us with the repair. Brian also assisted…read morewith the insurance company when they did the appraisal. However before and afterwards Pechacek stopped all communication requests, his email and voicemail were unresponsive. We were left hanging for more than a month and finally had to contact another contractor This seems to be a pattern with contractors in River Falls. They don't care at all about their customers.

From the owner: With over 10 years of experience in the field of general contracting, Pechacek contractors have the…read moreknowledge and experience to successfully complete your next home project. Our licensed and certified team truly has a passion for designing, creating and bringing to life your vision.

We had the Fortress Project remodel our entire kitchen and main level flooring. We are very…read moregrateful for the quality and care they took from demo to final details being installed. We would highly recommend their services.

From the owner: The Fortress Project, Inc. is a Residential and Commercial General Contractor. The Fortress will…read moretake on any construction projects from New Builds, Basement Finishes, Kitchen and Bathrooms, to Additions. No project is too large or too small, they will take on it all. The Fortress is also a Non-Profit organization in which proceeds from projects go towards directly funding and supporting projects to help people in need in the local community.

Mike was excellent to work with, very patient and professional. He worked with us through a…read moredifficult process and did his absolute best to make sure we came out of everything with a quality roof repair.

I live on the West Side of Saint Paul and there was a giant hail storm about a month and a half or…read moreso ago. I called my insurance company (State Farm) and they are paying for a new roof and siding! Lisa, from Tacheny exteriors has been working with me since the beginning. She has been nothing but amazing the whole way through. If you think your home was affected by that hailstorm, give Lisa a call for a free estimate to see if you can get a new roof and siding for your own home! My roof was done today, and I could not be happier. It is absolutely beautiful and so well done. They even added new vents for better air circulation for upstairs. Lisa G. +1 (651) 802-4658 Tell her Jess K. sent ya

I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.