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    Twin City Roofing Construction Specialists

    3.5 (16 reviews)
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    Updated 2 months ago

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    Review Highlights - Twin City Roofing Construction Specialists

    “They not only know roofs, but greatly helped me navigate the labyrinthine world of insurance claims.”

    Mentioned in 3 reviews

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    Tacheny Exteriors - Before photo showing housewrap installed on WoodSpring Suites.

    Tacheny Exteriors

    (34 reviews)

    I live on the West Side of Saint Paul and there was a giant hail storm about a month and a half or…read moreso ago. I called my insurance company (State Farm) and they are paying for a new roof and siding! Lisa, from Tacheny exteriors has been working with me since the beginning. She has been nothing but amazing the whole way through. If you think your home was affected by that hailstorm, give Lisa a call for a free estimate to see if you can get a new roof and siding for your own home! My roof was done today, and I could not be happier. It is absolutely beautiful and so well done. They even added new vents for better air circulation for upstairs. Lisa G. +1 (651) 802-4658 Tell her Jess K. sent ya

    I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.

    Zups Construction - Zups Construction LLC Family Owned

    Zups Construction

    (5 reviews)

    Zups Construction did an amazing job! Their attention to detail and communication was great. We had…read moreour roof fixed within 4 days of meeting with Joe. We had a leak and they moved their schedule around to accommodate our project. It was amazing how efficient and professional the crew was. Eric was onsite the majority of the day and the final checklist and sign off of everything was very assuring. The new gutters were installed within a week of the roof being completed. What was very impressive to me was that the sales rep for Zups took the time to stop by after and ask if we had any questions or see if there was anything they could have done better. I will be calling back for new windows next summer!! Thanks Zups! I wouldn't hesitate to recommend them to anyone.

    We hired Zups Construction to do our huge house. The pricing was amazing compared to the other bids…read morewe got from the big roofing companies. Zups was more personable than the other bids we got also. They laid out in full detail what happens when they redo the roof and have a contract that laid out all the pricing for what they would do. The final walk through was great also. I got a warranty sheet and final check list from Eric and he walked thru the entire project and explained what happened and what they did to my roof. I had a real piece of mind. One last thing, there were a few issues with my previous roof and I was having leaks and had some rotted trim boards. Eric and the crew took care of all those issues and I haven't had any leaks since. Thanks Zups

    Roofs R Us - New roof installed in Crosslake

    Roofs R Us

    (15 reviews)

    I got my roof replaced late May 2025. These folks were patient listened to me and went the extra…read moremile. Done in 7 hours. Professional and look at all details. Eric Hofer is outstanding. I recommend them everytime I can.

    Years ago I hired Roofs R Us to replace my dad's roof and add gutter covers. They did an excellent…read morejob. But the company changed hands since then. So when we needed new roofing, siding, gutters, gutter covers, facia and soffits I obtained several quotes. Erik didn't hesitate to come out to Farmington and quote the project. We had some "slick" salespeople and we had a guy that wouldn't give me a quote (he really didn't like women was my opinion) and would only deal with the insurance company. Erik was professional, honest and not "slick." The price was fair. My test is always the "warm and fuzzies." After a few meetings with Erik, he had my business. Then came the problems. Every color combo for all of the above items had items out of stock, discontinued or something. Erik made a lot of phone calls and several vendor trips. I have no idea how many combos we went through - probably 15 or so. Finally we found a combo that could be put together. YEAH!!!! Erik was patient through all of the "I hate neutrals" moments and several trips of holding colors against the house in different light. Roof install went well and then we had to wait 2 weeks for the siding. The siding installation was completed and they came back and fixed a couple of small items and we were done before Thanksgiving. Erik was around almost daily and even picked up extra FOD on his own. They installed our new lights and Ring cams too. Erik was easily reachable and kept on top of the project and kept me up to date. Very impressed. They were within $7 of the original quote (I think permit fees changed). Very happy and thankful that I selected Erik and Roofs R Us.

    Twin City Roofing Construction Specialists - roofing - Updated September 2026

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