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    EcoRoofing

    5.0 (1 review)
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    Tacheny Exteriors - New roof!

    Tacheny Exteriors

    (33 reviews)

    I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.

    Again, BUYER BEWARE. Tacheny's reply to our review is filled with several gross misrepresentations…read moreand is perfectly indicative of the spin they will put on any situation to avoid bearing responsibility. While they originally stated that we had "terminated" a previous contractor, that was patently false and they have since edited their reply to reflect that. We don't know why Tacheny would refer to a previous contractor (who was hired for roof repair) since it insinuates that we are people who habitually hire and fire contractors, which is also completely untrue. Tacheny challenges our statement that the cedar lap was in 'excellent condition' and instead states that it "displayed rot and cracks"--also untrue. The cedar lap siding is solid and has been inspected by a contractor who has extensive experience working on old home restoration. Tacheny can make all the conjectures they want about why the "prior owners installed metal siding", but we are actually good friends with the previous owner and know for a fact that the house was wrapped to lower the maintenance requirements (which was common from the 40s to the 70s because painting is expensive). At the time, we didn't know how much of the cedar was under the aluminum, which is why we were elated that almost all of it was still there, intact, and worth restoring. As for our insurance claim, we don't quite understand how they can take credit for a 47% increase in the claim value. Our insurance company is also curious about this since all of the roof and almost all of the siding had already been approved for repair back in 2022-an entire year before Tacheny entered the project. While they pointed out a few new things to the adjuster, our insurance company isn't sure how they would justify 47%. As we said in our initial review, please read the other one star reviews and note the similarities and patterns. And keep in mind that this is a company who filed an unjustified and overstated mechanics lien on our property without even the common courtesy of notifying us (we happened to notice it on an itemization list they sent us). And while they didn't want to refund us the $10,186.74 we asked for, they did offer us $5000 in exchange for not posting negative reviews. After all of the negotiations, we were grateful that in the end they chose not to refund us anything, because we feel it is more important to share our story and warn other homeowners.

    Forever Fortified - Before

    Forever Fortified

    (4 reviews)

    Midway

    Do not hire this company! They're new, and have no real professional experience, and you're…read morebasically a guinea pig for their projects. I hired them to remove and replace baseboards and door trim through Home Depot's Pro service. They double-booked the day my project was supposed to start and instead of rescheduling (which I offered), they sent the owner's brother-in-law - who doesn't even work for the company - into my home. He caused damage, and the work was sloppy and incomplete. The workmanship was terrible: - Boards weren't nailed securely - Large gaps between baseboards and walls - No caulking at seams - Only some nail holes filled - Some corners are mitered, others aren't - they're just boards stuck together for an unfinished, inconsistent look - They skipped spray painting the boards (as outlined in the contract), left several unpainted, and only painted the front face of others. After several text messages with Adam around my disappointment with the incomplete and sloppy work, they did offer to come back and fix things (contract has a workmanship guarantee) - but at that point, NO THANK YOU. The trust was gone, and I wouldn't feel comfortable letting them back in my home. I will likely have to rip half of it out and hire someone else to redo it - leaving me out a significant amount of money, and they don't care. Adam takes an 'Adam first' approach vs. a customer first approach as advertised. The finished product looks like a rushed DIY job I could've done myself. Unprofessional from start to finish.

    The work is done and paid for. However, this team sent out…read morea person alone and they cut through my deck to place a gutter. The employee they sent did not ask us or their boss questions. We were in no real hurry but they went ahead and scheduled when the person was by himself and did not speak English. That language thing is not the issue...it is that they sent him alone knowing this. The fixes were made to some of the other work as it was done right the first time and this team made it seem like we should be happy they gave us something for free for it..some bracket for the gutter. There were times when -and I do understand family things that come up-that communication and follow up were awful. Lucky for us my husband works from home and can flex his schedule. We chose this team because they presented the scope of work so much better than anyone else and not based on the cost of the service alone. Too bad you didn't live up to that.

    Hampton Exteriors - We are licensed, bonded, and insured and have been serving the upper Midwest.

    Hampton Exteriors

    (2 reviews)

    For over 30 years these guys have been serving the area. The hail damage ruined our old roof, but…read moreHampton fixed it in days!

    We had new siding, soffits, front window, and side garage door installed so this was a major…read moreproject and investment for us in our home. I could not be more pleased with the way our house looks. The whole process went so well from selection of siding to the actual work on the house. Joel Larson and his son, Jeremy, were extremely helpful during the entire process. They were upfront in costs and did not try to nickel and dime us with extra expenditures. The bid given at the initial stage was the same price we paid at the completion of the construction even though some construction modifications needed to be made during the application of the siding. Also, Michael and his crew, worked diligently and did an excellent job installing both the soffits and the siding. They put in 12 hour days and their workmanship was excellent plus they were very accommodating in meeting our design requests. If it had not been for the rainy days they would have completed the huge project within the projected week+ timeline. The cost of the project was less than we had been quoted by another contractor and there were no hidden costs that we had to contend with. I would definitely hire Hampton again if we need any other house repair projects. Their expertise and professionalism made this an extremely enjoyable process and we are absolutely delighted with the looks of our newly sided home. We have gotten multiple compliments and the curb appeal of our home has been increased greatly.

    EcoRoofing - roofing - Updated May 2026

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