Was referred by my dentist to them. Really rather awful experience. I will never return.read more

Good service but the billing department is the problem…read more After she checked with my insurance company I was told that I would be covered by insurance except for $250 per visit. Which I had to pay at the time of service. After the second visit I was hit with another bill for $450. I was told that the insurance company rejected the claim. The insurance company said the dentist was out of network and would not be paid. This should have been made clear from the first call but I was assured that this service would be covered at 80%. I called and agreed to payments and actually sent the full amount within a month of the bill. 1 week later I received a notice from a collection agency. The letters had crossed in the mail and everything was paid but I refuse to use any service provider that sends me to collection due to a misunderstanding between them and an insurance company.

I just had my first experience there. Everyone was super nice and Dr. Gama was very kind (thank…read moreyou, very much) and helpful trying to suss out my problem. 5

My entire career was in dentistry. My general dentist referred me to Dr Gama and Im very pleased…read more Staff front and back office are friendly and professional. I had to get a molar extracted and will be getting a implant. Immediately, I got a good impression with Dr Gama. He is easy to ask questions of, informed me of the procedure what to expect and possible complications. It's a spendy procedure but never felt hounded to pay The office is very comfortable and clean. I never felt rushed in and out. I highly recommend Dr Gama

BEWARE! Hamilton Office- Horrible first contact refused to make an appointment to assess a…read moretongue growth until I first set up another appointment to assess my ability to pay, delaying treatment for pain. They do not honor Medicare, (who else does this ????) so seniors are expected to pay CASH, including $$ for the appointment to assess financial abilities!!!! I have never been treated so rudely. Other reviews mention extensive waits even with scheduled appointments. Courtesy is expected, but trust is essential, I would never trust this clinic. There are certainly more appropriate Oral Surgeons, but you may have to drive a little further, I certainly will.

A few weeks ago my partner got their wisdom teeth removed at their Hamilton location. I understand…read moresome people are comfortable talking about anything anywhere but maybe some awareness on time and place could be of use to conversations that don't need to be had around patients. My partner (already nervous about having to go under for surgery) finally waking up from anesthesia still coming to should not have to be waking up to graphic conversations about abortion and miscarriages. That is highly inappropriate and inconsiderate. Have some respect for your patients and maybe avoid traumatic conversations around those waking up from anesthesia or better yet in general those who had no say in being involved in those conversations. I highly doubt anyone waking up from anesthesias wants to wake up to traumatic conversations, I know it made my partner highly uncomfortable and want to leave immediately, so maybe some awareness on that could be addressed by higher ups? Thanks.

....He has the best reputation in town, for oral surgery. And I can't fault him for his skill at…read moreextracting wisdom teeth. I can, and do, fault him for the way that he treats patients and families. He was immediately condescending in ways that bug me. The intake process is I efficient in ways that are a serious problem for most people who work (and as such have taken time off of work), which she is both insensitive to and, again, weirdly condescending about. The worst part though, is that the staff deliberately keeps distraught children away from their parents. My daughter was suffering for a good 15 minutes while they bullied her in the back room Instead of just coming to get me from the waiting room, which would've calmed her down in seconds. I feel comfortable recommending Dr Gama for those who are not particularly vulnerable but not for anyone who may feel frightened or overwhelmed, or have other reasons for wanting a caregiver close at hand.

Don't risk giving this guy access to your mouth! In my personal experience, he FAILED: to…read morethoroughly evaluate a lesion that turned out to be cancer; to submit enough biopsy tissue for a definitive result; to prevent infection; to obtain informed consent; to arrange for emergency backup in case of his absence; to keep accurate and truthful records; to provide ethical, quality care; to care. I am not the only patient whose experience with him has been painful and dangerous. There are a number of excellent oral surgeons in Missoula. Dr. Morris is decidedly not one of them.

We were not told they were not a PPO for our insurance and we paid 3 times what we paid at Surgical…read moreArts Institute. Go there instead.

Dr. Olsen might be a good dentist, he cannot be trusted as far as patients'…read more finances are concerned! I saw Dr. Olsen several times. A mayor procedure was planned, involving Dr. Olsen from Smile Missoula, as well as dental surgeon Dr. Holtzen and anesthesiologist Dr. Ochs both from the Cosmetic Arts Center, Missoula. I have epilepsy. All doctors involved were fully briefed and assured me their experience in working with people with epilepsy. Turned out that Dr. Ochs was absolutely not prepared to work with me. He refused anesthesia while I was sitting in the waiting room, all prepped for surgery. All was cancelled even though I had followed each and every step necessary to make the procedure a success. While the surgeon's office refunded the entire amount of my prepaid fees, Dr. Olsen thinks it's justified to keep part of my money for preparatory work. He charged me instead those responsible for the cancellation: Dr. Ochs! Dr. Holtzen! The Cosmetic Arts Center!

From the owner: Welcome to Smile Missoula and the dental practice of Dr. George Olsen. Since 1975, Dr. Olsen and…read morehis caring staff have provided a wide range of dental services to Missoula, Montana and the Western Montana region. Cosmetic dentistry, family dentistry, and children's dentistry is offered including hygiene and preventive care, porcelain veneers, teeth whitening, cosmetic bonding, white bonded fillings, crowns, bridges, dental implants, partials, dentures, and TMJ Treatment. Smile Missoula's innovative and sophisticated technology, world-class facility, and compassionate caring staff, combine to deliver state of the art dentistry. Dr. Olsen is considered by his peers as one of the finest and most credentialed dentists in the Western United States. He is one of fewer than 300 dentists in the world recognized by the AACD (American Academy of Cosmetic Dentistry) as an accredited cosmetic dentist.