Very supportive and informative treatment. For vaginal haemorrhoid and not charge for ultrasound…read moreexam . Recommended with future treatment of urinalysis and bladder stone,

Dr. Peiman's amazing personality, knowledge and caring attitude is beyond expectation. Not business…read moreminded at all which is a rare characteristic in most businesses, especially in his field because most pet owners are ready to pay whatever it takes to see their pet is not suffering. I recommend him to all the pet owners in the area and suggest they try him only once; then they'll see why we find him to be RARE.

The team at YSAH are amazing. They've been helping us take the best care of our fur babes for many…read moreyears. They take the time to explain things. You can tell everyone has the patient (and pawrents!) best interest in mind and provide you with all the information to make the best decision if something needs to be considered. Their new space is modern, roomy and comes with stress free parking.

You need to pay an 800$ "deposit " before they can help you pet. I came for an emergency and I…read moredecided to take my fur baby home to see their siblings before he passed. All! The staff got super hard and defensive. Not only did they refuse but they told me he'd be dead!. Before i arrived home. And not only that. But they became INSTANTLY cold and rude with me. Even took me back to see him in the emergency room then two staff grouped up on me saying he'd be dead before he got home. This animal hospital does not respect the opinions and wishes of owners. And the 800$ "despot" is not! A despot. I got nothing back from that.! And! They called the animal control saying lies. They had said i was rude and didn't seem to care for my fur babies life. Its so sad to see a pet hospital turn into a money grab. I would not recommend coming here if your in an emergency situation.

Service was good. They were understanding about my Maltipoo's reactivity and accommodated this…read moreshepherding us into an examination room and allowing me to pay without having to go to the reception desk.

Dear Dr, Eric, Three days after Mookie looked me in the eye…read moreand told me he'd had enough, we missed our Mookie so much that we went to just look at a little of three baby mini-schnauzers. We know this is a loving gesture to Mookie, where he made our home warm and cozy. He would approve but we're waiting until spring to give Mookie our love and respect so that we all feel it. Thank you everyone for realizing so quickly that he required emergency hospital care and he had a window of opportunity to recover, but didn't. Thank you, Dr. Ginsburg, for giving Mookie such a wonderful life. Tell everyone to care for animals that don't know how to talk but surely can communicate. Thanks to all staff.

I've been a loyal client of North York Veterinary Clinic for several years now. I appreciate how…read morethey send timely reminders for vaccinations and checkups. They always make sure to leave a message or call before the appointment day to confirm, which I find extremely helpful. They are consistently punctual with appointment time slots. The staff speak a variety of languages, accommodating English, Korean, and Mandarin speakers, which caters to the diverse demographic of the neighborhood quite well. The waiting area, though not large, is comfortably spaced. Likely due to their well-managed appointment scheduling, I've never encountered a crowded waiting area. And if you have an emergency, they will try their absolute best to squeeze you in, or point you to an emergency clinic. The team here has been gentle and adoring with my cat, and use soft voices paired with firm, calming touches. While it's not the cheapest clinic around, its proximity to my home is a big plus, considering my cat's fear of long car rides. The convenience and quality of service make it worth the visit.

Hey guys. I have a kitten that they've treated for shots and all the standard stuff, and now he…read moreshould be castrated. And I never had ant issues with the clinic, but how come they don't even show up on google maps? No reviews, no comments, nothing! I had to get the paperwork to even find you guys. I'm just worried that it's shady. Comment please.

Was looking to establish a long-term relationship respecting the veterinary care of my puppy…read more Signed up for the puppy-care program after carefully reviewing the contractual deliverables. While the veterinary care provided initially was worrying given that an examination was little more than looking at the dog and giving them a treat. The third veterinarian proved to be excellent in providing thorough examinations and providing options/recommendations which best fit my pets needs. Unfortunately while understandably not all items were covered by the puppy-plan the extra items were clearly predatory. Preventative pills were no less that 3+ times more expensive. An x-ray was just shy of $1000. Post operative pain medication which was clearly included in the puppy-plan was quoted as being $250. Referencing the puppy-plan contract which clearly indicated that "post operative" pain medication was included management explained that the "plan" provided pain medication was only covered "after the operation while the dog was still in hospital". After questioning this charge it was reduced by half and management provided a further "complementary" 10% discount. Notwithstanding their level of professional service and fixed cost overheads as is evidenced by their facility I was prepared to pay a reasonable premium for their services. However I cannot recommend this establishment given their predatory practice of leveraging client vulnerability toward maximizing their profits while disregarding their contractual obligations. Don't be fooled by their "Happy Face" posturing...their hand is in your pocket the whole time you are there.

Took my dog Juliet here years ago and hope they have improved on their practices since. It was…read moresupposed to be to be maximum estimated 1.500 surgery to remove stones and ended up to be closer to 3 and a half grand. Stay away if you want to keep some of your and earned $

My dog has been a patient for over seven years, and I couldn't imagine I was charged for a herbal…read moresupplement almost double the price I could have gotten from an online vet pharmacy. Not only that, but I was given a prescription for an extra price of $35, I was not told this medication was available without a prescription. When I called to complain the only thing they accepted was a price match. I couldn't return the purchased medication, even if not opened, so I am stuck with am extra $35, the price of prescription. Until now I recommended this clinic to any dog owner as being honest, but not from now on.

Excerpt: being verbally abused and hanged up on by Dr. Honest. Was told to "talk like a human…read morebeing" by Dr. Honest over the phone when he was presented with valid accusations: 1) company's incompetence in handling client's complaint when client's credit score was wrongfully put at risk (never got a phone call back even after a week and instead, received a threat) 2) company's secretive transferral of my personal information to a debt collection agency 3) Dr. Honest claiming that clients are no longer required to sign consent forms since COVID, despite attaching them to emails 4) Dr. Honest claiming that it is "assumed" that clients have read the consent form the moment they come to the clinic for the appointment 5) the clinic performing 3 X-Rays instead of 1 when my dog only has one injured leg. They only decided to get back to me, issue a formal apology and release my file from the debt collection agency when they saw the negative review I gave them on Facebook. Stay away from this clinic at all costs.

I brought my Rottweiler Bella here for her first wellness check up and round of vaccinations & all…read moreof the staff are amazing. The front desk receptionists are so welcoming and kind, the veterinary assistants were also wonderful. We saw Dr. Tsiang and she was the most empathetic, kind and patient vet I have ever been to. No upselling, lots of understanding for budgets & spacing out appointments. Very proactive in setting up future appointments. I honestly can't recommend this vet clinic enough. I love it. Also they have the cutest cat just chilling around in the clinic!

Rebecca and Dr Cheryl Burnett made the last year of Kaylo's life as comfortable as possible…read more Rebecca is so compassionate, caring kind and professional! I was bringing my 14 year old calico named Kaylo for treatment of her kidney disease for about 1 year. Rebecca was the only staff member who could handle my saucy and stubborn cat with kindness, assertiveness and care. Kaylo hated going so much, but Rebecca knew exactly what to do!!!! I cannot thank you enough!!!! Dr Burnett was always very chipper and kind with Kaylo. Sadly, my girl went into kidney failure and died at home with me on Canada Day. The clinic staff sent me a beautiful sympathy card shortly after she died. Rebecca called me as soon as she heard the news. I cannot thank them enough for the care that we both recieved!!! Thank you

This place is great but needs to start letting their clients back in with their animals. It's crazy…read moreto drop your animal off outside the door and trust it is cared for properly and promptly.. LET US BACK IN...

My first experience with the clinic was better than my second one. I had my female rabbit spayed…read morelast March with Dr. Mavromatis and it was a very pleasant experience. The doctor spent a lot of time explaining rabbit care and behaviors to us after learning that we were first time fur parents. He was caring and patient, took the time to see my baby and most importantly, had a successful operation on her. The staff seemed friendly and knowledgeable. However, when I took my other senior rabbit there in Dec 2018 for an eye examination and blood work, the experience was very unpleasant. Not only were the tech staff unfriendly and cold, the doctor had brushed off my rabbit's eye problems as simply an aging issue. My rabbit had very cloudy eyes and was tearing a lot from the pressure buildup. I later took him to two other clinics and got pretty much the same conclusion/diagnosis (cataract, glaucoma and ulcer). That visit at Links Road costed me nearly $400 and we didn't get anything useful from it at all. Not only did it cost us time and money, worst of all is it caused a delay in treating my rabbit's eyes because we had to search for another clinic and find the time off to get him treated. Also, Links Road did NOT do any followup whatsoever on the very expensive blood work that I paid for to make sure my rabbit is not deficient in any crucial vitamins. I had specifically asked the doctor to send me a copy of the report and have someone to go through it with me so that I can learn how to read reports like this. I had to call in and ask for it to be emailed to me, but still no one cared to go through any of it with me over the phone. To conclude, I would even go so far as to say that my last visit to Links Road was very traumatizing and extremely unproductive because the doctor and the staff were unsympathetic and just wanted the appointment to be over so that they could go home for the night. They dismissed my concerns and treated me like I was a some kind of crazy pet parent. Since then I have switched to another clinic and the staff there is MUCH warmer and helpful. My rabbit has recently had his right eye removed because meds couldn't help anymore but thank GOD he's doing much better now.

NOT RECOMMENDING BECAUSE OF LACK OF TRANSPARENCY, RESPONSIBILITY AND CLARITY and lack of knowledge…read more I'm writing this with a very heavy heart. My 2.5-month-old kitten became extremely sick--vomiting, diarrhea, lethargy. I was scared and desperate to help her. I called Hwy 401 Warden Pet Hospital clinic early morning and they told me I could come in later at 11am OR going to emergency if I can't wait. I trusted them because I wanted her dr to visit her (Dr. Puneetpal Singh) The vet examined her, did bloodwork and x-rays, and said everything looked normal. He told me she tested negative for leukemia, gave me food and medication, and sent us home. At no point did he mention the possibility of PANLEUKOPENIA--a disease that I've now learned is extremely dangerous and often fatal for kittens. They didn't tell me they couldn't test for it. They didn't warn me of how quickly things could go wrong. They didn't tell me I might lose her if I didn't act fast. Dr just pushed me to do the x-ray and even told me to come back tomorrow to do the CT- scan if she didn't eat the food. They didn't even think about the chance of panleukopenia. THEY PUT THEIR CLINIC AND ALL THE OTHER PETS IN RISK BY NOT CONSIDERING THE WORST CASE. She got worse that same night. I rushed her to an emergency hospital, and she was immediately isolated and diagnosed with panleukopenia. They told me that panleukopenia is the first and most probable scenario that should be checked with this symptoms. She was hospitalized and is now fighting for her life. If I had waited any longer, she might have died at home in my arms. I can't describe the emotional pain and fear I've gone through in the last 48 hours. I am emotionally damaged from this experience, and I will carry it with me. When I called the clinic to ask why they didn't tell me any of this, they refused to take responsibility. I asked for a refund of $1,209.06 that I paid, They refused. They kept repeating that "emergency would have been the better option," but they never explained why. I'm not a vet--I needed their guidance, and they failed me. I'm writing this review not out of anger, but out of heartbreak. I don't want any other pet parent to go through this. If your animal is seriously ill, please go straight to emergency. And to the clinic: you need to do better. Be honest, be transparent, and stop putting lives at risk through silence. I will continue asking for answer until clinic give us the proper explanation. Did they informed all the other clients who were at clinic the same date at April 15th? did they let them know my kitten has panleukopenia and asked them to take proper action?

if i could give this negative stars i would... thats how bad it is.... please do not take your pet…read morehere.. despite the fake 4.7 reviews they are really one of the worst animal hospitals in the city. they killed my dog . and i heard of way more animals whos health issues were neglected and the animal past away... all they care about is money and they are not very educated on the medications they give.... if you want to bury your pet go here, if you want it to live go elsewhere i suggest kahu animal hospital where they actually care but there are way more better alternatives then this place.. this place the staff is rude and they overcharge even for vist.. kahu works with you...so do many others... be smart , dont go to this one !!! they should be investigated and shut down.... animal killers!!!!