Castle Gate Realty is such a professional organization with outstanding agents! They are super…read morepersonable and really listen to their clients wants/need! They are incredibly nice and welcoming! I highly recommend Castle Gate Realty!

We found "our new home" late July. We got our own wonderful realtor, who walked us thru…read moreeverything. We jumped thru every hoop Agnes Shoenberger (the Seller's agent) tossed at us. We even spent the morning in the house with the very nice inspector. Back-to-back hurricanes held up digging up the septic. But after weeks of delays, it passed. We were told the roof would just pass, but needed to be replaced inside 5 years. Other minor things were discussed thru both realtors. Agnes seemed to drag her feet on things. So, we needed a second (2week) extension to get the appraisal. Not sure why that was held up. So, Agnes tells our agent she needs to give her, Agnes, our inspection reports (THAT BTW COST US OVER $800 NON REFUNDABLE) before she could give an extension. Heard nothing. More nothing. Still nothing. In the middle of the night, I got online and looked up "our new home" only to find it had been relisted. We were already packed and wanted to be in before the holidays!!!!! It starts: "BACK ON MARKET THROUGH NO FAULT OF SELLERS - WE HAVE INSPECTION REPORTS AND A 10K PRICE REDUCTION FROM LAST TIME!" First, it is my opinion that it IS the fault of Agnes and Castle Gate Realty. If this home was not going to pass inspection with flying colors, it should never have been listed as an FHA, USDA loan! Certain requirements must be met for these loans. Agnes Shoenberger, as far as I am concerned, wasted our summer by dragging her feet ( we could have spent all those hours finding a new home), pulling out at the last minute, never informing us she was re-listing, AND TAKING OUR $800+ INSPECTION REPORT, under, what I believe were false pretenses, and advertising that SHE has the new inspection report! I believe that if she took our inspection report to use for her own gain, she should send us a check for $ 800. Immediately. DO NOT USE CASTLE GATE REALTY OR AGNES. YOU'LL BE GLAD YOU DIDNT!

Desiree Carroll was our agent, told us our house would be sold within 1st week & that we probably…read morewouldn't need to have the open house. I laughed, thought, " yah, right in your dreams". Well, darn if she wasn't right. Our house was sold on 1st day on the market to the 1st people to see it, full asking price, no contingencies, cash sale! WOW!!!! Amazing. Desiree made sure her team kept in weekly touch with us every step of the way. So professional, friendly, helpful, thorough. The photographer they used to take pics of our home did a fantastic job, didn't hurt that our home was beautifully appointed BUT photog sure showed its beauty through his camera! Thanks Desiree & Keller Williams. I'm

Did not meet my expectations, didn't hit the appraisal number (Keller Williams recommenced the…read moreprice)...gave up concession after concession with nothing in return. They charge above 3% for themselves and short the buying agents ....very unprofessional agent who left me to check over everything and missed mistakes that were made. Could have done it better by myself.

Excellent service. Reasonably priced. Performed a very thorough inspection. Paul explained the…read moreentire process as he went. Answered all questions. My husband and I were very satisfied with his service. We definitely recommend using PRS for your home inspection.

As a local Realtor here in the Poconos it is hard to find a inspection company for my buyers that I…read morecan ALWAYS count on. Paul and Noel from PRS Home Inspections are nothing less than fantastic. They are always thorough and take the time to explain what's going on with a house to the buyers to make sure their needs are a first priority. There knowledge is top notch and they understand how important it is to get the report to my clients ASAP. They never over charge and ALWAYS go above and beyond. Thank you for all you do! Tara Tall RE/MAX Crossroads

Partnering with Kyle was critical in purchasing my first home. Kyle's constant communication and…read moreexpert knowledge made the process as stress-free as possible. I appreciate the personal attention he showed to me and would gladly work with him in the future. I recommend Kyle without hesitation to anyone needing a mortgage partner!

Ms. Rosie has helped me every step of the way--from buying my first home, to selling it years…read morelater, and now finding the perfect place for my growing family. She's knowledgeable, reliable, and truly cares about her clients. I couldn't imagine going through the process with anyone else!

It was a pleasure working with Rosie for the purchase of my home this summer. It is the third home…read moreI have purchased since 2006, with Rosie as my agent. She was also my agent in 2022 when I sold my home in the poconos. She makes the whole process appear seamless. Rosie is amazing. I call her the real estate "whisperer". She is knowledgeable, friendly, professional and very detail oriented. She is a gem. I will continue to recommend her to family and friends.

I rented from Cassidon from April 2022 to January 2024. They were easy to reach when I had…read moremaintenance issues and always took care of things in a timely manner. I kept my apartment in good condition and they even returned my full deposit when I cleared out of there. I recommend them to anyone.

I am a veteran with PTSD I've been with this realty company renting an apartment from them for…read morealmost a year.i have never been late with rent..even paid extra.half a dozen apartment inspections...no problems.still this is how I get treated.I had an appointment for a refrigerator to be delivered to my apartment Sunday at 10 it's now Monday and I still haven't heard anything or seen any frigerator nobody's called me.I called the emergency number on my lease and they told me that not having a frigerator is not an emergency and then I shouldn't bother them on the weekend.

Can't say enough about Dan and his business. He runs all our properties and rentals. We appreciate…read morehis excellence and efficiency. You're in great hands with Dan.

Bev Waring was our guardian angel. With her help, we just closed the deal on our first home, and we…read morecouldn't be happier. From the start, we could see that Bev is extremely knowledgeable of the Pocono area. She was not only patient when answering our many questions, but detailed and direct. By the time we were ready to take the plunge, we felt confident that we had the information necessary to make the smart decision for our needs and budget. As first-time buyers, we needed a lot of guiding and hand-holding throughout, and Bev was endlessly available, kind, and patient. We simply can't believe our good fortune in having found her, and will always be grateful.

Bev's great at returning emails, calls, and texts. She has a great video, photographer working…read morewith her. She is not so great at providing clear or specific, detailed, answers, which for a homeowner can be stressful and frustrating, and was for me. She also seemed more pro buyer than seller, not great when you're the seller, which I was. Lack of detail and guidance really made the process more stressful than it probably had to be. Shame.