14 hours ago
If You're Considering Poconos Mountains Real…read moreEstate, Inc. - Read This First
I had a nightmare experience with Poconos Mountains Real Estate, Inc., its owner Dominick Sacci, and agent Denisse Cortes. Here's why:
Unprofessional and Costly Behavior
Denisse Cortes refused to show me the property unless I signed a six-month exclusive agreement to make her my agent for all transactions in the Poconos. This was unreasonable and coercive, as I wanted the freedom to choose my own agent. Her refusal forced me to hire another agent just to gain access to the property, costing me an unexpected $4,000-$5,000 due to Pennsylvania's laws requiring buyers to pay their agent's commission.
Deceptive Practices
When I traveled 200 miles for the home inspection, the garage door was locked despite prior arrangements. Looking through the window, I saw what appeared to be an illegal structure, raising serious concerns about code violations. Denisse's actions blocked a proper inspection, jeopardizing the deal and wasting my time and resources.
Dismissive and Arrogant Owner
When I reported these issues to Dominick Sacci, he accused me of lying and claimed the garage was just a "closet." His dismissive attitude and refusal to address these legitimate concerns were appalling. Now, he is making false claims, stating I never had direct contact with Denisse, which is entirely untrue. We had personal conversations and exchanged emails. Sacci's denial is an attempt to destroy my credibility and avoid taking responsibility for Denisse's actions.
Post-Sale Neglect and Threats
After the sale, I discovered a nearby development site had removed the trees that were a major selling point for the property. When I reached out to Denisse for assistance, she ignored me. When I contacted Sacci, he threatened to sue me if I reached out again.
What I Lost
All I wanted was to find a retirement home in the Poconos where I could enjoy nature with my family. As a 62-year-old New Yorker, I dreamed of leaving the concrete jungle for the peace and beauty of the outdoors. Instead, Sacci's agency and their unethical actions derailed my plans and cost me financially and emotionally.
Do Not Trust This Company
I have reported these actions to the Pennsylvania Attorney General and will be filing a complaint with the Realtors Ethics Board. I also plan to publish emails proving that Sacci knew about the illegal structure and lied about it.
If you value honesty, integrity, and professionalism, I strongly urge you to avoid Poconos Mountains Real Estate, Inc., Dominick Sacci, and Denisse Cortes. My experience was riddled with dishonesty, negligence, and threats. Don't make the same mistake I did.
I'm a 62 year old man and he treated me like trash. His action can ruin my reputation. To go to a broker and make a complaint about his agent and ask for help and only told ridiculed and dismissed for me is outrageous this is a man who as been getting away with this for 30 years. I will make every effort to bring this man to justice. It's not only about me but every future customer who has a issue in the future with this man. How can he allow his agents to get away with this. To be honest I just feel like crying having gone through this mans abuse. I only wish that I in someway can reach out to the property authorities and have his license removed so others won't have to deal with him. He says he is going to sue me he should worry about the lawsuit that is coming his way from me. Whatever it takes and no matter what it costs me it will be be worth it if it brings this man to justice and understand you just don't treat people the way he treated me.