I brought my dog here for a follow up (from a previous urgent care visit (different facility) 2…read moreweeks earlier) because he had a ruptured anal gland. I called this clinic to make an appointment and the lady was very nice to me and I was able to get him in....because my dog is a new patient she did explain that there would be a $50 deposit to hold the appointment...I had no problem with that because I found out that it does go toward the final bill of the visit. So, the appointment was set for 10:30...they do expect you to arrive 10 min early....I was actually 15 min early but when I brought him in, they were already expecting him....which I totally appreciated the prompt check in. They checked his weight and escorted us right into the exam room. Kylie (the vet tech) was so sweet! She was so professional and Rocky was very comfortable with her handling him! And Dr. Noyes was great too! She was very knowledgeable and had no problem answering my questions. Checking out was easy and the ladies at the front desk were very nice and proficient. I'm looking forward to bringing my dog here for all of his healthcare needs.

The vet was totally unfeeling! Six months of going back and forth with our cat, who was vomiting…read moreand having diarrhea. Blood test and stool test showed nothing. All the while, the vet offers no hypothesis or plan of treatment. I have to research and ask if this or that could help, or if it was this, what could we do. I got more answers from asking AI than I did from this vet. All she was interested in was running an ultrasound for $430. When I said, " Well, what would that show?" She was unclear if it would help diagnose or treat. Our poor cat was suffering, but I had to suggest different solutions! But she wanted us to bring her in, which further traumatized the cat, every 1 to 2 weeks. For what? The vet didn't offer a solution or even an effective treatment. Our cat went from a chunky 20 pounds to a rail-thin 7 pounds in 6 months! Finally, we decided to end her suffering. She was only 9 years old. Most cats can expect to live 16 to 18 years. Were we treated with sympathy, empathy? No, totally unfeeling. Just wanted to sell this or that to us in addition to charging us $360.00 to euthanize our cat. Never take your animal here!!!