Buyer BEWARE!! MIND YOUR COPAYS!! and don't fill out any patient satisfaction surveys prematurely!!…read more For **13** visits over about 6 weeks these people kept telling me I owed them a $30 copay, so I faithfully paid it prior to receiving treatment each and every time. It was only through chance while I was reviewing some things on my Blue Cross account that I realized I had ZERO responsibility to pay a copay. So first, they took my money when they shouldn't have. Upon realizing that back in April, I contacted their business office and spoke with someone (Taj?) who acknowledged that I shouldn't have been charged those copays and assured me they would be sending my $390 back to me. Yesterday - a month and a half later - I called and they said they still had not sent my money back to me, but acknowledged that they saw their own notes as to the above and would get the money sent to me... but they could not give me any explanation as to why the money wasn't already sent. Moreover, they're telling me it could be another 6 weeks before I receive the money. Multiple calls to Allison, the Business Office Supervisor, keep going unreturned. I keep being told that she's in a meeting and will get back to me afterwards, but that's not happening... So I've now put in a complaint with Blue Cross and will be putting in additional complaints with any state regulatory offices I can. Additionally, their main number 864-654-2001 gives an option to reach the business office, but you can't reach them that way, so you wind up wasting your time and someone else's to get the correct number. Finally, the person who keeps answering (Morgan??) once I reach the business office sounds like they're in a bathroom or some other sort of echo chamber. What a NIGHTMARE!!!!!

I thought I already wrote one of these, but somehow it doesn't show up. Well, let me say.... This…read morephysical therapy business is ABSOLUTELY AWESOME! I have been a client there twice after each surgery on my thumbs. Adam is the hand guy and what an absolute GEM! The entire office is like a breath of fresh air! EVERYBODY, from the front office to every inch of the business is top notch, Now, it's my husbands turn to go for P.T. We were told to go to a different place and it was a complete nightmare. So today, we have cancelled the initial office and are going back to Excel. THEY treat the client AND the family with respect, care, fun and dignity! So hard to find in a business, nowadays. Cannot wait to go to Excel in Easley! !

I had wonderful results from the care I get at Cora PT in Easley. Jordan and Sam were educated,…read moreknowledgeable and concerned. I am truly glad that I had the treatments. Will certainly use them again should the need arise.

From the owner: CORA Physical Therapy Easley offers a range of services including physical, occupational and speech…read moretherapy, general rehabilitation, sports medicine, auto injury rehabilitation, work injury, rehabilitation for seniors, plus more. With direct patient access and 24-48 hour scheduling, we'll have you on your road to recovery with one of our licensed therapists in no time. We accept 4,000+ insurances and can treat our patients in-clinic, telehealth (virtually) or in your home. The health and safety of our patients is always top priority.

This is a great environment to heal in with a knowledgeable and helpful staff. I left in way…read morebetter shape than where I started out and Brook and Colin helped me try new things, adapt the pt for home use and helped me make the right decisions with what to do going forward. They create a friendly and optimistic dynamic for everyone there and I'd choose this location again if I needed physical therapy at any point in the future. Thanks guys!

From the owner: BenchMark Physical Therapy located in Easley is a leading outpatient physical therapy clinic with…read moreconvenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

Excellent Service. Professional environment. Very knowledgeable staff. I highly recommend this…read more businesss.

My wife is a patient there. She says they are great people. Very nice and knowledgeable. She…read morerecommends them. I know the owner and he is a very professional person and cares for his patients.

Matt and Colin put me back together with skill, kindness, lots of patience and a great sense of…read morehumor. I appreciate them. The facility is clean and nice and airy. Highly recommend this place

I hesitated on my review because I LOVE the physical therapists at the office and even the personal…read moretrainers. However, this review is mainly about the billing office. I had met my deductible and Elite was in network. The billing rep who got in touch as soon as I was referred there by my PCP checked on coverage and told me that every visit would be $20, so we scheduled for 2 visits per week based on this. After going to Elite for about six months I received a bill for $1200. I checked out all of the charges and some visits were billed for over $300. I've had three people in billing tell me three different reasons - "we couldn't have known what insurance would cover" "your insurance coverage changed half way through the year" "actually it was 20% not $20". All of these reasons were incorrect and I've been sent now four different bills with different numbers. I'm somehow down to $600 (changes made without any reason behind it from their perspective - why would that be if they did everything correct on their side?) and my insurance told me to appeal it, so I am. Before I did, I contacted billing to see if they could do anything and was rudely told "go ahead and appeal." She even had the audacity to tell me I should have gotten a quote in writing and signed by the billing rep (who CALLED me with pricing). Sadly, I will not be returning to an incredible staff because the billing procedures are trash and they flat out lie. If you decide to go here get all the quotes in writing.

I have nothing but good to say about my experience at this facility. The care I received from Mat…read moreand Dawn was excellent and professional and they gave me good instructions for self care at home. They were personable and knowledgeable and I felt comfortable with the whole process. The front desk was polite and friendly and tried to accommodate my schedule as best they could. Thank you to all of you!

I was greeted by a friendly but not overly cordial reception personnel. The waiting area was clean…read morebut crowded and not set up the best. An older woman was learning to use her walker and I was wedged into a section next to a wheelchair (unoccupied) and right across from where she was practicing. There was no real problem except I felt that I was intruding and to leave that area meant maneuvering around her, her walker, her husband and her therapist to get to the other "U" configuration of seating where another couple was already ensconced. My therapist, Sara, was friendly and upbeat and encouraging about my therapy plan. Unfortunately, the room was HOT AS BLUE BLAZES!! She agreed it was warm and offered me the clip board with my records as a make-do fan. It helped. Nonetheless,by the time I was being checked and manipulated, I was a sweaty mess. She was clear about her suggestions for my therapy and I left understanding what my course of treatment will be. When I was scheduling for my next treatments, there were staff loudly discussing the weekend , and others asking why people did something a certain way and the answer was "Because they're MEN!" Perhaps this type of dialogue might be better limited to the break room? There is ample parking very convenient to the exterior door and the practice is immediately inside that door so all that was quite convenient.

Purposed Physical Therapy is by far the best PT facility I have ever used. From the minute you walk…read morethrough the door until the time you walk out 60 minutes later, you are treated with kindness. The staff members are very congenial and professional. The facility is clean, faith-based, has a wide assortment of all kinds of equipment to assist with your therapy, and I LOVE the music they play! What I greatly appreciate about PPT is the 60-minute one-on-one treatment. Your therapist does not share the time you are there with anyone but YOU! As a patient, you are the sole focus for an hour and that makes all the difference from a patient's perspective; you feel valued. Do yourself a MAJOR favor, and if you need PT, don't give it a second thought...... just call PPT

I love working with Holly at Purposed PT! If you're looking for an amazing medical professionals…read morethat provide one on one care this is the place to go! From the very first time I called, the staff have gone above and beyond to provide personalized attention. When you call in you talk to a Physical Therapist directly. They can answer questions and help you find the best solutions right away. They have even called me back without me leaving a message to make sure I'm taken care of! Holly has been nothing short of amazing. The treatment plan she's put me on provided relief and results quickly. I love that I'm her only client during our sessions. Holly shows a passion for wanting to help people and she is always thinking of how my treatment plan can adjust to help my overall health. Shes very knowledgeable about different and new treatment methods that can help you get results. She's always so kind and makes me feel valued as a client. I had previously gone through treatment through one of the bigger chains in Greenville and saw no results and was treated like a number waiting for my therapist to handle 2-3 patients at once. Purposed Physical Therapy makes me excited to come to my appointments and keeps challenging me in new ways. I really appreciate the care provided by everyone who works there!

Love all of the staff at OTB! The office in Easley is amazing. Emma is very knowledgeable and…read morepersonal. Toni pushes you! And Logan is a great new addition to the team. Scheduling appointments with Cole is always super easy! They take amazing care of their patients!

From the owner: Off the Block Physical Therapy provides performance-focused physical therapy for athletes and…read moreactive individuals in Easley, Central, Powdersville, and surrounding Upstate South Carolina communities. Led by Dr. Antonia Counts and Dr. Logan Walsh, our team specializes in sports injuries, running rehabilitation, CrossFit training, baseball and softball performance, golf therapy, and pelvic floor dysfunction. We offer one-on-one physical therapy sessions with dry needling, cupping, blood flow restriction training, manual therapy, and sport-specific strength training. Our cash-based practice serves zip codes 29640, 29641, 29642, 29657, and 29671 without insurance limitations. Whether you're recovering from ACL tears, dealing with low back pain,