Our family has been going to Dr. Jonathan Davis for dental care for about a year now and we cannot…read morebe more impressed and pleased with our care from him and his staff. They have helped diagnose symptomatic tonsil/adenoid problems for 2 of our kids, made room for adult teeth in our son's mouth with an expander, guided a permanent tooth down that was growing the wrong way in the roof of our daughter's mouth (sparing her from needing an implant), filled some cavities, and fixed some sensitivity issues with receding gums. What an excellent and skilled dentist!! All of our kids look forward to going to Dr. Davis' office to have their check-ups and cleanings. Throughout all of our care, Dr. Davis and his staff have been very knowledgeable, competent, trustworthy, and kind. When making decisions, Dr. Davis was never pushy but instead let us know all our options and what he would do for his own children. To top it all off, Dr. Davis has the friendliest staff and short wait times!

First let me start by saying I have worked in healthcare management for 19 years so often times I…read morecan be overly critical of healthcare providers, especially when it comes to my child's care. I admit my standards are high but this past Thursday my expectations were surpassed by Dr. Davis and his staff. If I could give 10 stars I would. I called at 5:00pm and explained that my toddler had an impacted molar and was causing her pain. I asked if there was any way they could squeeze her in the next day due to insurance issues. I was put on a brief hold and when the receptionist came back, she said Dr. Davis said we could come in right then so she wouldn't be in pain over night. Wow! I have worked in multiple offices all over the country and let me tell you, not many providers would do this! When we arrived the front office staff greeted us warmly and the playhouse in the waiting room was an instant hit with my daughter. The wait was minimal; 10 minutes at most. Once in the exam room, the dental hygienists & Dr. Davis were GREAT with my daughter who did not want to open her mouth. They demonstrated patience with her, which I was extremely grateful for. My daughter's tooth ended up not being impacted. I was relieved but oh my, did I feel silly! The staff were extremely kind and said there was no reason to be embarrassed. We will definitely be returning to Dr. Davis' office.

Consistently professional staff. They run on time for their appointments but still spend the…read moreappropriate amount of time with the patient. Front desk staff is friendly and informative, and the overall experience has always been excellent No reason to go anywhere else if you need dental care here in Findlay pure smiles should be your first and only stop. Highly recommended Dr. Stephanie and her team are excellent

The team at Pure Smiles - Findlay was very friendly. The service was prompt & there was almost no…read morewaiting. My kids were nervous because even they were seeing a new dentist...but they gave a positive report. The waiting area is pleasantly designed & very welcoming. Overall, we had a great experience.

RECEPTIONISTS ARE RUDE. After my root canal, the…read morereceptionist told me that I have one free service to avail this year. I asked her couple of times to confirm whether my next service is free or not. And both the times she said it is free. After I took service these liars sent me a bill of $38. When I emailed them , I was not given a reply why I was told that service was free when it was not. When these liars can lie for $38 dollars, imagine what they can do for few hundred dollars. RECEPTIONISTS ARE RUDE AND LIAR.

I went in today because my cap from an older root canal had fallen off, when Dr. Hoffner saw it he…read moretold me the tooth had broke down to far and would have to be removed, he did it right then, both Dr. Hoffner and the dental hygienist were incredible nice, my tooth was kind of a pain because it was weak and kept breaking, but they got it out and I really appreciate their time, patience and just all around professionalism. I would recommend them to anyone.

Okay, I normally don't leave reviews, but my experience here was definitely terrible. Office staff…read moreand the hygienists were amazing, but the dentist that injected the local anesthesia ended up cutting my cheek up and it resulted in a giant canker sore that's right by my extraction site. My extraction is healing perfectly. I can't open my mouth because that canker sore hurts so bad and it rubs against my back teeth. Good for emergencies, if you can handle giant canker sores.

I used Aspen because it was in network. I made an appointment, showed up on time. They cancelled my…read moreappointment because they said they called several times to confirm and even left VM. There was nothing on my phone. I get my scans, I got my estimate and ask them to send the scans to my other dentist. They never did. The other dentist called, left messages.... nothing, I talked to another dentist office and they said Aspen doesn't know how to send emails or respond. very unprofessional

Office staff is extremely unhelpful. I've been trying to get payment from my insurance company for…read morethe last 6 months. I repeatedly called the dental office to plead with them to submit the claim since the insurance company said they had never received one, was told 4 times they would get right on it and call me back, no call back. Would wait another couple weeks and call them again, same result. As of this writing I still have nothing. Last summer, I needed a visit, called the office several times, answering machine said to leave a message and they would get right back with me. I left several over the course of several days, it took them over a week to get back with me, darn good thing it wasn't an emergency. I also tried emailing as their website suggested when I couldn't get through on the phone, and it took about 2 weeks for me to receive an email from them. They go out of their way to get you in as a patient, but once you're there, the helpfulness stops cold. My advice, steer clear of this office and find another dentist.

This is the greatest dentist I have been to and i have been to a lot in my lifetime. Had several…read moreissues and because of covid, i put them off until they became big problems. Dr. Bateson and her staff were very welcoming, understanding, and did not judge at all. They put me at ease in the first few moments. I highly recommend going to this dentist... especially if you are afraid of the dentist

Horrible dentist & staff. Dr. Louis is very rude & laughed at my daughter when she said she was…read morestill in pain, this was after making her sit there for well over an hour waiting to get cavities filled. It seems they are always way too overbooked & are constantly leaving you sitting there so they can go keep checking on all the other patients

I have been a patient here for over 17 years and Dr. Lewis and her staff have always taken great…read morecare of me and my family. They are all very personable and compassionate and treat us like family!

She dropped me because I would not keep getting exrays. She didn't want to spend the time checking…read moremy teeth without me getting radiated? I don't know, but I should have that choice. And the past couple times I was there for cleanings it felt a little cold because I didn't want exrays anymore.

This is one of the best dentist offices I've been to. The staff is very friendly and caring. There…read moreseems to be little to no wait time. I would definitely recommend this office to anyone. They make you feel at home. I've been a patient for approximately 5 years.