I went to see Dr. Doty and staff due to my dentist office being closed for the holiday. I'm telling…read moreyou if I didn't already have a dentist that I loved and trusted I would switch in a heartbeat. They got me in immediately that morning at the last minute. They were able to diagnose my issue and start treatment for my problem. They were so professional and nice. Dr. Doty took his time and explained everything to me in detail and and also about my treatment in the future in what to expect. Highly recommend!

Every experience has been positive, from the front desk, through cleaning, prep and procedure, all…read morethe way through check out. I'm very happy to have found a dental office that makes sense, and takes care of its patients without sacrificing care over the bottom line. I would recommend for everyone.

Consistently professional staff. They run on time for their appointments but still spend the…read moreappropriate amount of time with the patient. Front desk staff is friendly and informative, and the overall experience has always been excellent No reason to go anywhere else if you need dental care here in Findlay pure smiles should be your first and only stop. Highly recommended Dr. Stephanie and her team are excellent

The team at Pure Smiles - Findlay was very friendly. The service was prompt & there was almost no…read morewaiting. My kids were nervous because even they were seeing a new dentist...but they gave a positive report. The waiting area is pleasantly designed & very welcoming. Overall, we had a great experience.

RECEPTIONISTS ARE RUDE. After my root canal, the…read morereceptionist told me that I have one free service to avail this year. I asked her couple of times to confirm whether my next service is free or not. And both the times she said it is free. After I took service these liars sent me a bill of $38. When I emailed them , I was not given a reply why I was told that service was free when it was not. When these liars can lie for $38 dollars, imagine what they can do for few hundred dollars. RECEPTIONISTS ARE RUDE AND LIAR.

I went in today because my cap from an older root canal had fallen off, when Dr. Hoffner saw it he…read moretold me the tooth had broke down to far and would have to be removed, he did it right then, both Dr. Hoffner and the dental hygienist were incredible nice, my tooth was kind of a pain because it was weak and kept breaking, but they got it out and I really appreciate their time, patience and just all around professionalism. I would recommend them to anyone.

Okay, I normally don't leave reviews, but my experience here was definitely terrible. Office staff…read moreand the hygienists were amazing, but the dentist that injected the local anesthesia ended up cutting my cheek up and it resulted in a giant canker sore that's right by my extraction site. My extraction is healing perfectly. I can't open my mouth because that canker sore hurts so bad and it rubs against my back teeth. Good for emergencies, if you can handle giant canker sores.

I used Aspen because it was in network. I made an appointment, showed up on time. They cancelled my…read moreappointment because they said they called several times to confirm and even left VM. There was nothing on my phone. I get my scans, I got my estimate and ask them to send the scans to my other dentist. They never did. The other dentist called, left messages.... nothing, I talked to another dentist office and they said Aspen doesn't know how to send emails or respond. very unprofessional

Office staff is extremely unhelpful. I've been trying to get payment from my insurance company for…read morethe last 6 months. I repeatedly called the dental office to plead with them to submit the claim since the insurance company said they had never received one, was told 4 times they would get right on it and call me back, no call back. Would wait another couple weeks and call them again, same result. As of this writing I still have nothing. Last summer, I needed a visit, called the office several times, answering machine said to leave a message and they would get right back with me. I left several over the course of several days, it took them over a week to get back with me, darn good thing it wasn't an emergency. I also tried emailing as their website suggested when I couldn't get through on the phone, and it took about 2 weeks for me to receive an email from them. They go out of their way to get you in as a patient, but once you're there, the helpfulness stops cold. My advice, steer clear of this office and find another dentist.

This is the greatest dentist I have been to and i have been to a lot in my lifetime. Had several…read moreissues and because of covid, i put them off until they became big problems. Dr. Bateson and her staff were very welcoming, understanding, and did not judge at all. They put me at ease in the first few moments. I highly recommend going to this dentist... especially if you are afraid of the dentist

Horrible dentist & staff. Dr. Louis is very rude & laughed at my daughter when she said she was…read morestill in pain, this was after making her sit there for well over an hour waiting to get cavities filled. It seems they are always way too overbooked & are constantly leaving you sitting there so they can go keep checking on all the other patients

I have been a patient here for over 17 years and Dr. Lewis and her staff have always taken great…read morecare of me and my family. They are all very personable and compassionate and treat us like family!

I'm terrified of dentist. From lack of going as a kid. They are so welco.ing and gentle. Keep in…read moremind cleaning your teeth is not comfortable to do. It's better then letting them rot. Their staff and Atkins himself are so patient and caring. They worked with me. I suggest them to all my friends and family. Especially if they're apprehensive about dentist ad I was. They've filled 3 cavities for me and clean my teeth every 6 months. Great dental office that will take care of your family.

I am very disappointed in this dental office. I have been going for a couple years. Each time I had…read morea gal that wasn't so gentle. Well this last time I went, I explained to my hygienist how my teeth are sensitive, I have TMJ, I've been getting my teeth worked on since 2nd and how anxious the whole experience makes me. I am NOT one to write reviews unless it's bad and this visit was horrible. She basically said my fillings need done, even tho I explained financially I couldn't do it, she said do it in increments. At times her hands were covering my face...horrible. Pulled my bottom lip down and was aggressively scraping my teeth. Then I would ask for the suction and at one point she pushes my hand out of the way and says ..I got it! Then to top it off I had to go to the doctor a few days later due to horrible ear pain thanks to the teeth cleaning I had. I will never go back and I do NOT recommend them.