Had Avery come out to install my EV Charger,he did a wonderful job.Great customer service.I wish I could give him 10 stars. Thanks DD Electrical. read more

JJ came to wire us a circuit for a pottery kiln which can also double as a ev charge station. fast service neat work and everything explained, all of our questions answered. The new circuit tested perfect. Thanks DD Electrical! read more

They were awesome. Could not recommend higher! They will be my goto for all things electrical!!!

Unresponsive and fail to keep customers up to date. Read reviews and see that their quality of work also is poor.

I'm in Sequim (not S.F. !?)... Heartless people who charge too much to come out and tell you, basically, that you should order some parts yourself. Parts that, mind you, won't really fix the underlying issue and will be doomed to fail again and in the same way. I read the manual and spent less than $30 on a part that instead was compatible with the system and installed and had it working in under 15 minutes. That compared to nearly $400 charged to have a poor remedy recommendation and nothing fixed. You be the judge. There was no relief on the amount charged when I called to explain nicely. Just a brush-off from the person "manning the store". I felt compelled to share the experience here along with the other one star reviews. read more

This company defrauded me by billing a vastly different price than what they had quoted me on the phone, even though the service they performed fell within the originally discussed scope of work. I used them for an emergency when an electric line to another structure on my property got disconnected during construction. They said they could come and address the problem the same day, but only for a $500 emergency fee, which included a set amount of labor. I needed the problem fixed and agreed to it. They came and performed the services. It took no more then 20 minutes to do the work. When the bill came for $732, you can imagine my shock. The "emergency fee" was suddenly $645 and there was a $25 fuel charge that they never even mentioned. When I called to address it, I was sent to voicemail several times and no one returned my calls. Eventually I got a live person on the phone named Connie. I explained the situation and found her response to be rude and aggressive. She insisted they stated the higher price from the outset. But this is NOT true. I called many electricians that day looking for someone to fix this problem, and I kept notes in a notebook, including quoted prices. I also told two other people in my house what it was going to cost and they also remember $500. I even texted it to someone. Nobody accidentally misinterprets "five hundred" for "six hundred and forty five." I'm not complaining about paying a premium for an emergency fix. I agreed to that and under the circumstances was happy to have a solution - for the quoted price. What is unacceptable is having someone lie and run a billing fraud like this with impunity. Follow that up with a healthy does of condescension and rudeness and it really makes for an unpalatable and completely unacceptable experience. I have asked around about this company since this happened and have met at least one other person who had similar billing experiences with them. It appears from the other one-star reviews on here that this is their M.O. I hope this review prevents it happening to you or others. Buyer beware. read more

I've used Double D Electrical (from Port Orchard) for a couple of remodel electrical needs in an old family home. During one of the visits they they put a light switch and outlets in the kitchen remodel and disconnected an existing dishwasher and garbage disposal. I informed them at the time that the electrical will need to remain due to putting in an island. Unfortunately recently, I had to call them back recently to troubleshoot the light switch that they put in the kitchen as every time it would trip the breaker. When I called them, I explain the fact that I had them out to install the switch and it wasn't functioning. I had attempted to install the switch similar to others, but it failed to work. When they came out, they just informed me I was connecting the switch incorrectly (even though I was connecting it the same as all other switches in the house). While the technician was at the house, I informed him that I would be calling them back to reconnect the island. He crawled under the house and said there is no wiring and that they'd have to run a new line from the breaker box to the island. I was in shock. The prior technician should have left a Jbox below with the prior wiring. This was all for the visit and the tech left. Thinking this was a low charge visit as it only took a half hour, I was horribly surprised by receiving a minimum dispatch bill of $225+ $100 of technician fees for half hour worth of work for an invoice close to a total of $400. I called to discuss this and they said they would have Jason the owner give me a call. Typical of other reviews, Jason failed to call back but had his front desk call me back informing me Jason refused to adjust the invoice. I informed them that I would not be using them to hook up the rest of the electrical in the island, and if they had lost my faith. I strongly discourage others from employing Double D's services. Lesson learned: 1) fully document all that was done and conversations with the tech (be sure to note the name), 2) ask dispatch what charges may be applied for an upcoming visit, 3) fully discuss billing prior to tech leaving and challenge charges at that time, 4) sadly...don't expect businesses to be honorable...question everything, read more

Don't show up for appointment and don't bother to call. Poor customer service. I don't think that they want to deal with "regular people".

Absolutely wonderful people to work with. Their office staff is polite and courteous. The electricians are knowledgeable and hard working, and the Owner is honestly and kind. Overall GREAT company! read more

We are still having to fox everything these guys did. Please don't hire them. They don't do good work and left gaping holes in my ceiling and marks everywhere. Worst experience ever read more

We've all come to expect that contractors don't return calls, don't show up when they've agreed to, and do all those other things that drive us mad. But in the two years we've been working with them, Jason and Double D electrical have consistently overwhelmed us with their superlative service. I get calls right back and Jason or his guys are always right there when they say. They're polite, efficient, communicative, and the quality of their work has always exceeded my expectations. On the rare occasions when the job was not done exactly the way I expected (both times because I failed to leave adequate instructions), Jason was back out first thing the next morning to fix things himself. Needless to say, I'm a lifelong fan of Double D Electrical. read more

I initially had a technician come to my house in Sept. who seemed very knowable. However, he said he would have to research a problem on my generator and get back to me. I called in November saying nobody got back to me and they said someone would call the next day. It is now December and I have yet to receive a call back from the company. Do not use this company as it is a complete waste of time since they will not repair- or follow up to repair- a generator. read more

I don't often post reviews but I have had great service from all the staff I've worked with. Theresa at the front desk, Fawn with my generator and Kevin and Joe came out today to do work. They arrived right on time, were courteous, personable and knowledgeable. They did all the work I had contracted to do plus a couple small extra things I asked them to do. They answered all my questions and left my house clean and tidy. Overall a great experience. read more

We first used cascade when we moved here. The Electrician put in Can lights and a pendant and fixed the outdoor lights. He said he repaired the panel. A few year later we had them put in an outlet in our bathroom after that when we needed help they never returned our calls so we went with Double D.Three yrs ago DD did a water heater install with a new breaker. Well the warer heater stopped working. The new electrician we called said the wires in the "new breaker" were crossed and we were lucky it just stopped working and didn't start a fire. The dead outlet was wired incorrectly, so it still had a mild current running through it when the whole house circuit breaker was shut off. So no, I wouldn't recommend Double D or Cascade. read more

We had an unexpected amount of snow that knocked out the power and the generator would not start. I called Double D and left a message. In almost no time at all we received a call and Jason walked us through starting the generator manually. It took several attempts, but he didn't give up and was very patient as we tried different things until it started. We are VERY appreciative! read more

The Double D crew installed a generator and two propane tanks to my home the beginning of December. They completed work very efficiently, coordinating with city electric. They also cleaned their work area, leaving it essentially spotless. I especially appreciated the time they took making sure I am familiar with the equipment and set-up. I would definitely recommend this business for their dependability and customer service. read more

Awesome company. Excellent customer service. Todd is great. If you need a generator, this is the place!

It has been a few years, but I had them put in greatly expanded service, including an RV outlet and a 50-amper for my welder, in my detached two-car pole building garage in Sequim. Some of their work was very good, but they didn't get the L&I inspection on it when they were supposed to, and so the Inspector, who was angry, red-lined their work. Further, they were supposed to put up numerous florescent lights, but in the beginning I told them I had to get the insulation in first. Their guy didn't listen and started putting in the lights anyway. I had to remove what they had done. They are smart about electrical, no doubt, but supervision and communication was very poor. read more

We can't say enough good things about the Double D Electric team. David and Robert did an eexcellent job installing ten sconces in our home. They arrived on time, were extremely efficient and neat and never stopped working even for coffee. Moreover, they were able to solve a difficult design problem that enabled them to place the lights precisely where we wanted them while staying within the requirements of code. This showed an impressive amount of ingenuity and experience. We would definitely recommend them and will call on them for future electrical work. read more

Double D did the electrical work for my kitchen renovation. It seemed a bit pricey for the time they spent here, but I'm not certain how much work was involved in processing the building permit. Communication could have been better Quality of the work is very good. read more