Gorgeous hotel that is definitely a level above in luxury to other hotel brands of its class in the…read morearea. It's a little bit out-of-the-way on an elevated hill, but that gives it superb views and is nothing that a short cab ride can't fix. From the entrance into the hotel you can tell it's gorgeous. The lobby is opulent with high ceilings and a circular staircase with an elaborate cupola. Ipec who works at reception is fantastic and so efficient and nice. I have Hilton gold honors status and at this hotel that includes an incredible full buffet breakfast in the morning. Shout out to Selin who was so helpful and charming at breakfast reception, Gamte, and terrific servers Güllü, Fartif and Cihan who made me the best iced latte. You can pick your room in advance online on the Hilton app during check in and I picked the highest floor, which is the 14th floor. Flawless AC which is very much appreciated in the hot summer months. Rooms have huge picture windows (and the smaller windows open!) with incredible skyline views of Istanbul. The standard rooms are a bit on the small side, but absolutely gorgeous with lovely ceramic details and beautiful glass ottoman style lamp fixtures. Beds are large and super comfortable. The best part are the super bathrooms that have this incredible large shower with a seating area and three different faucets. One is like a fountain and will actually shower down your back! The toiletries are also excellent and everything is a very high standard. The pool is beautiful with a Jacuzzi and has full service and a bar. There are also tennis courts. There's also a really lovely Turkish restaurant and an Italian restaurant. It's really more like a city resort than just a hotel. The only problem with this hotel is you might not leave very often to go to town because it's so comfortable and relaxing. I honestly feel like I've been at a spa because of the beautiful gym, spa amd hammam at the hotel. They have a full-size hairdressing salon as well. One thing I really enjoyed about this hotel is that the clientele is extremely international so you really do feel like you're traveling in exotic Istanbul; it's not just full of people from a cruise or tour groups. It's a very interesting and eclectic mix of guests. I really enjoyed my stay here.

The suite was lovely and roomie, just what we needed after a busy day of sightseeing. The patio…read morewas lovely with great views. I did let them know it needed a deep clean as there was lots of dust visible in nooks. Breakfast was spectacular with I think anything you could want. Would definitely stay again.

Beautiful hotel near Taksim Square. We took advantage of many of their amenities including the gym,…read morebreakfast buffet and the lovely restaurant upstairs. From our room we had a lovely view of the Bosphorus. Very clean, modern and great service by staff.

What an incredible hotel from security to check in, the managers, concierge staff, resturant, spa…read moreeverything is perfect here !!!

Don't even attempt to book a Friday or Saturday night at this hotel. It's beside a night club…read morewhich BLASTS music all night. You can hear it extremely loud to the top of the 16-18th floors. It goes on all night. You won't get any sleep. Staff is aware of the complaints and say "we'll look into it" but do nothing to address. Recommend a different location on weekends.

The hotel was an excellent hotel that had a pool and had YouTube channels on the TV. Insane nuggetsread more

sites and many shops, restaurants, and a tram stop out front…read more Our room was small, but came with a terrace a couch that turned into a bed. It was perfect for my wife, five-year-old and I. Breakfast was plentiful and the cookie at check in was great. Staff were attentive and kind!

This is at best a 3 star. It's almost like the knock off clothing brands being sold in the area…read more The only thing that is 5 star is the price of food at the hotel, and that's for 3 star quality. The location is decent, and the bell boys are helpful. Otherwise, this does not meet Hilton standards.

Complete mismanagement! Stopped by to have dinner with a family. Waited 30 mins for the restaurant…read moreto open at 6. The restaurant was empty( literally) when it opened, however the hostess said we couldn't enter as it was all booked for a special iftar menu. At least put a sign up saying it's closed not to waste customers time! And so rude too!

This is truly a bad hotel. The bed was lumpy. Customer service sucks. Horrible overallread more

This hotel had a good location. It was not to far from the Bazaar and many other things. I was…read morehappy with my stay. The room was nice. It was a good size. The pillows a little hard. It was an awesome surprise to see the big welcome sign with my name on it on the TV. It was a really nice touch. It made my day. The breakfast buffet was good. They had a good variety. The kitchen staff was wonderful. The table service was good. I found the staff friendly.

We had booked four nights at the Renaissance Istanbul Polat Bosphorus Hotel, but ended up checking…read moreout after just one night--that's how unbearable the experience was. We were traveling with a family of four and a family of three, and had reserved appropriately sized rooms. Instead, we were given tiny, cramped rooms that barely fit two people. Yet the hotel still charged us extra for the additional guests--with zero regard for the fact that the rooms were completely inadequate. Even worse, the rooms--and the hallways--were filled with a strong, nauseating smell of cigarette smoke. The rooms were supposedly non-smoking, but it was clear that nothing had been done to enforce or maintain that standard. If we had stayed longer, our young daughter would have gotten sick from the constant exposure to the smoke. It was that bad. The management was nowhere to be found, and the staff showed absolutely no concern or effort to fix anything. Every complaint was met with cold indifference. Not only were we forced to leave the hotel due to the conditions, but we are still fighting with the hotel to receive a refund for the remaining nights they failed to deliver on. This hotel is a disgrace to the Marriott name. It is run with no care for the guest experience, no attention to cleanliness or comfort, and absolutely no accountability. If you care about your health, your comfort, and your money--avoid this hotel at all costs. There are far better options in Istanbul. This was the worst hotel experience we've ever had.

I don't even know where to begin. Ritz-Carlton Istanbul completely destroyed our vacation, and…read moreendangered my wife's health. This hotel was a nightmare from start to finish, and I honestly cannot believe it's allowed to operate under the Ritz-Carlton name. My wife got food poisoning after eating at one of their restaurants, and we are certain it was from the hotel's food. She became extremely sick--violently ill, and we were left to deal with everything on our own. We informed the staff and management right away, expecting immediate help or at least concern. But what we got was total silence. No help, no refund, no support--nothing. They acted like it wasn't their problem. They showed zero care for my wife's suffering. This wasn't just bad service--it was inhumane. If that wasn't enough, the hotel was blasting loud music for two night. Four nights of torture. We couldn't sleep, and we complained again and again to different managers. And just like with everything else, they did absolutely nothing. They gave empty promises, fake apologies, and then disappeared. No solutions. No respect. No decency. The management is a disgrace--unprofessional, disconnected, and clearly not trained to handle basic guest needs, let alone a serious health emergency. We felt completely abandoned. This place is not safe. They are charging premium prices while offering some of the worst hospitality I've ever seen. This hotel should not just be avoided--it should be reported to the city of Istanbul and health authorities. They are putting people's health at risk. Their food made my wife sick, their environment made our stay unbearable, and their complete lack of accountability made everything worse. We will be contacting Ritz-Carlton corporate and local safety regulators in Istanbul. This is not just about a bad stay--this is about guest safety, human decency, and basic responsibility. Shame on Ritz-Carlton Istanbul. You stole our time, our money, and my wife's health. You ruined what was supposed to be a special vacation and turned it into a painful memory we'll never forget. Avoid this hotel at all costs.

Had a good time in this Rita Carlton. The location was close to all the major transportation and my…read moreroom had a great view outside. The security check at the entrance was a bit scary at first. The gym was great. It has all the equipment I need for a full body workout, and the in door swimming pool was awesome. The hotel has several restaurants and cafes including nobu and the quality did not disappoint. I would love to stay here again next time I'm in Istanbul.

I really wasn't expecting this to be such a lovely hotel. I was with a tour group that had stayed…read morein all different types of hotels during our journey through Turkey, but this hotel was by far the best. Just a 20 minute walk across the bridge to Old Istanbul and close to the port, it is a convenient location. The modern amenities are great and the beds were comfy. Yes, the rooms are a bit small, but it's nothing out of the ordinary for a big city hotel. The rooftop has a nice panoramic view of Istanbul. The food and drinks are nicely priced but the main attraction is definitely the view. It also doesn't hurt that the hotel staff are all very good looking. Just an observation...

They were very friendly upon arrival and we had a room with a nice view of the water. There was a…read morebit of street noise that might get worse depending on what is being built across the street. The room was nice and clean and good water pressure in the bathrooms. But the bed was a bit hard for our preference. What we really loved was our visit to the spa. We booked a couples massage that started with some honey, followed up by a bubble massage in the Turkish bath that was fantastic. The massage finished in one of the massage rooms, and we left very relaxed. The restaurant was okay for breakfast as it was included in the room rate for us, but the dinner was not good at all. In fact I would say of the whole trip, everywhere we ate, the dinner we had here was probably the worst. I'm giving it 4 stars because we would certainly stay here again although we would eat our lunches and dinners at many of the restaurants that are a walk up the hill behind the hotel.