This is why I am giving a 3-star rating. The doctors I have seen are very nice especially Marc…read moreMunoz, but the experience I went through today 3.24.26 with staff at the front desk was very disappointing. I've been a patient here since 2017 and have always been on time, so this experience was very disappointing. I arrived slightly late today due to unexpected construction and heavy traffic, which I explained and apologized for immediately. The receptionist told me they are now "strict" about lateness, something I had never been informed about before. Instead of checking with the doctor directly, she chose to email and made me wait about 30 minutes while saying she was waiting for a response. During that time, she made no effort to follow up in person, even though there were multiple staff members and it wasn't busy initially. Meanwhile, she continued checking in other patients. After making me wait, I was told the doctor could not see me because he was behind. This situation feels poorly handled and frustrating, especially since my delay was unavoidable and I made every effort to arrive on time.

I left a poor review based on tbe 1 hour wait time with hang up while trying to make an…read moreappointment. The response was, call our iffice to discuss. I called and was told I was 27th in line.WHAT!!!!

Top notch staff and care. The nurses are the shining stars! Especially Kathleen and Kendall…read more It's stressful to be in a surgical setting to begin with but this team of nurses and support staff made me feel so at ease, my blood pressure didn't even go up. The IV line was inserted with such care, I barely felt it. Even though it was busy, they made sure I had a warm comfy blanket and felt completely calm. Cheers to such a fantastic team!

"Welcome to Brentwood Surgery Center. Our specialized facility has a highly skilled staff with…read moreextensive training in outpatient surgery. Through the use of advanced technology, our physicians and staff are dedicated to providing the most competent, compassionate and personalized care possible." - Brentwood Surgery Center pamphlet I recently utilized the services of Brentwood Surgery Center for an outpatient procedure in which I was put under heavy sedation. And... Aside from the minimal embarrassment of finding out afterwards that I tried to eat a thermometer thinking it was water (I was thirsty), that I inquired multiple times if I had a BM (I used a more colorful word) during surgery, and that I told everyone I was pretty... The entire experience was quite pleasant. From what I remember of the staff pre-sedation, they were as they advertise. Competent and compassionate. From what I was told by my designated post-surgery driver, the staff of doctors and nurses also have a pretty good sense of humor and roll with whatever bizarre behavior their patients throw at them! The surgery center staff (minus my surgeon and my anesthesiologist) even went so far as to follow up with a get well card afterwards. Thank you April (registration), Alison (pre-op), Claudette and Trisha (OR), and Debbie (recovery). My hope is that I won't require further surgeries, but if I do... I will once again be choosing to have my procedures scheduled at the Brentwood Surgery Center.

Kind, caring, gentle. I've known Dr.Rejai for 10 years and he has always been willing to listen and…read moreaddress my chief complaints. His smile will make you feel better immediately! We are blessed to have his expertise!

This review is for Sutter/the pain management clinic who work with Dr. Rejai. I waited weeks for an…read moreappointment for my severely herniated disc. While my appointment went well, the standard insurance paper work for a cortisone shot (the most common intervention other than pain meds) was rejected, and no one from the office followed up. There were no follow up notes after my appointment for next steps. My primary seemed very surprised that this routine procedure was denied which makes me suspect that they didn't do the minimal paperwork required. When you call 'the office', you reach someone at the main switchboard who presumably passes on a message which may or may not be returned. In my case, it was not even though I requested that they resubmit the paperwork. Keep in mind that many many people reaching out to a pain management doctor are in excruciating, debilitating pain. When I finally went in, I was barely able to walk and had to lie down during the appointment due to the extreme pain. Currently, I'm repeatedly leaving messages at the switchboard attempting to try to get my cortisone shot months after all medical staff I met with agreed that it was necessary. If you are in an acute, debilitating situation with your pain, I'd recommend you seek someone who runs a more responsive office.

The best team of pain management doctors I've see. I suffered with pain and chronic migraines that…read morewere beyond repair I thought with out surgery. To my surprise with their pain management of recommended Cortizone shots for my torn labrum. And an epidural shot for my slip discs in my neck. I have found extreme relief and it feels like my life back..

Hello, don't see this doctor. I am in a pain and I have an appointment for tomorrow rep. From his…read moreoffice calls me 1 day before to confirm my insurance with me which I already gave them 1 month ago lady confirmed everything with me. I could have found some other doctor if jaimishh g walani office had told me that if Anthem blue cross kicked them out of their network This doctor probably miss use insurance company that's why he is kicked out Dont see this doctor....

I'm so happy I decided to come here they welcomed me with open arms and all the staff are…read moreprofessional and kind! I came in with back pain, neck pain and left shoulder blade pain at 33 weeks pregnant! Dr. Lina is amazing she evaluated me after I told her where my pain was after coming with her 2-3 times a week my neck pain went away and my back pain is less. I'm very pleased with my results she is gentle and understanding. I recommend coming here if you are experiencing any type of pain and want results! I will definitely keep coming here even after baby is born. Thank you again Dr. Lina

I've been going to Dr. Lina Yousofi for a year now and it's been an amazing experience. She's…read morehelped me fix my sciatica and continue to assist me with any back or neck pain that exists. The office staff are nice as well. I would highly recommend this place!

I saw Dr. Garrett Morris, for about eight months, prior to my recent spinal surgery,…read more in the 8 months I can wholeheartedly say I will forever be thankful for him and the Stanford orthopedic clinic/team, for how caring, professional, outstanding, wonderful & they are very responsible & give so much respect, from medical assistants to nurses to the doctors to the surgery team every single person within the Stanford Health Care Valley Care system amazing and goes beyond and above for their patients. I had a very pleasant experience with Dr. Morris & Staff & they all loved my Frenchie whom was an ESA at the time last year. If you are hesitant don't be, you'll be in AMAZING CARE with Dr Morris & team!!!!! -Sincerely CARMEN GARCIA

The front office staff was pleasant but the doctor was very dismissive. He refused to address the…read moreproblem at hand. I broke my spine in two places and he told me to take Tylenol and ibuprofen for the pain. When I asked about other options since that doesn't work he just dismissed me the whole time. I will not return to this clinic. It's a shame that they have the Stanford name attached to them because they definitely don't deserve to be backed by them.

I called Boomerang mid-July on the referral of my orthopedic doctor. After I spent 15 minutes on…read morethe phone for an intake process, I was told that the next available appointment would be November. Seriously?

Stay away, the staff is nice but their system is archaic. Messages to Dr. are done via phone to…read moresomeone who types in the message to your dr. I left two messages this week and No response or accountability or way to track. The third time I call ed to follow up on the first two calls and they told me I needed to come in for a physical appointment , but nobody calls to tell me this? And appointment are over 30 days out. Prescription refills? Forget it, you're talking on the phone to a call center person, n then they put you on hold while they talk to someone while you're on hold. No virtual appointments so if you're severely injured, you still have to come in even for follow ups. Go anywhere else.

I have been a patient of Dr Perry's for over 15 years. Out of all the doctors I have ever seen. He…read moreis the only one who has really taken a concern to my pain and discomfort. He has helped me through just about every test known to demand to try and figure out why I hurt so bad. I would strongly recommend him to anybody who needs help with chronic and miserable pain and I've tried everything else they can. Dr Perry a wonderful compassionate individual. I urge you to consider him about a doctor. Ed M.

An old injury coupled with repetitive stress injury had me in so much pain that I could not work,…read moreand I struggled to get through every day. I went to seemingly every kind of doctor, including Stanford Pain Clinic, but still the pain kept coming back and ruined my quality of life. Finally I found Dr. Perry and went to see him. He examined me and we talked for a long time. I was impressed by how much he cared and listened. Dr. Perry gave me some medication that immediately got the pain under control. In subsequent visits, he monitored my progress and suggested various ways to avoid aggravating my condition. After a while, I was able to go on a small dose of a maintenance medication, and live my life generally pain-free. I am so grateful to Dr. Perry for showing me a way out of the terrible pain I used to suffer from every day. From time to time Dr. Perry has seminars about pain control. These are really useful. Also he recommends other therapies that can be used to help heal old injuries and reduce the amount of medication required to get a good result. If you are hurting, do yourself a favor and make an appointment with Dr Perry!

Just had my first adjustment with Dr. Jerold and wow -- 10/10 experience. He's super thorough,…read morereally knows his stuff, and made me feel totally at ease the whole time. You can tell he actually cares about helping you feel better, not just rushing you in and out. I hadn't had an adjustment in forever and was feeling so stiff, but I walked out with way less tension in my neck, shoulders, and lower back. Slept like a baby that night too. Already booked my next visit -- highly recommend!

I've been dealing with chronic sciatic pain for years, left ankle problems, and right neck pain for…read morethe past month. Finding Dr. Jerald at Optmz has been a game changer. He actually took the time to listen to my concerns unlike other places I've been too. His approach is both gentle and effective, and after just a few sessions, I've noticed a significant improvement in my pain levels and overall mobility. I feel like a brand new person. During my first visit, I was miserable, unable to move my neck to the right for over a month, and my sciatica pain was so bad that I couldn't walk or stand in one place for long. Now, I can stand for hours and walk with very little pain. I even brought my 10 and 12yr old, for their posture and back pain. I swear they grew taller after their first visit! My other two children will come when school's out for sports care. They're so excited and can't wait to come for their first adjustment. If you're reading this and suffering from pain, book an appointment now--you won't regret it. Dr. Jerald has made such a difference in my life and I'm so happy I took the chance of choosing him from Yelp. Also, I can't forget to mention Kelly, who is always so kind and welcoming with a smile on her face. She makes everyone feel right at home:)

Doctors are not in the office on a daily basis. My doctor is only in on Thursdays. It took 3…read more months to get a Wellness appointment. During the appointment, the doctor sits across the room and most of the 15 minutes is spent with the doctor fooling around with the computer app and was more concerned with getting a POLST form filled out. She ordered lab work based on my meds. I asked for a urine test--she said they are no longer automatically part of the Wellness exam--I requested the test. My lab results had some issues and they were not properly addressed by the doctor. I called the office, wanting to talk to the doctor, but she does not take phone calls so the front desk gave me a phone appointment with the PA. The PA said I must talk to the Dr. who ordered the lab work. So, now, I have to wait another month to talk with the Dr. At least the PA did order the additional lab work. Prior to this experience, there have been issues with meds and referrals. I guess if you have no health issues, this type of care would work for you.

I cannot believe how extremely RUDE the employees at this office were. I spoke with Amanda, the…read moreoffice manager and she was so condescending and horrible. I called to establish care and spoke with Sela who scheduled me an appointment for March 19th. I let her know that my insurance was a JMPN HMO plan and that I was going to call my insurance to have them post date the change of PCP for 3/1/24 since I'm currently under the care of another physician and cannot NOT have a PCP in the interim. She said that I needed to call and do that first before she could schedule me (why she scheduled me already before verifying is beyond me) she then said that the insurance needed to send them a letter with the reference number. I asked to speak with the office manager at that point and she said she would have her call me back. I then received a call from Amanda who was so rude. She said that it's her office policy that they cannot schedule until the PCP is changed on the card, even though Sela said that the insurance can post date it. She said that it's in the best info the office to do it that way. What about what's in the best interest of the patient?!! What horrible patient care. So a patient can't have a PCP while they wait a month if they have HMO insurance if you want to schedule with them. How does that even make sense. And like I said, I'm currently under the care of a physician for a medical condition and cannot be without a PCP for a month. She then said that her doctor would not treat my medical condition and that their office doesn't agree with disability. She says her doctors will only sign for disability for 2 weeks and that's it. Hmm for someone who is not a physician she was quick to diagnose and tell me what treatment I needed. I cannot believe that the doctor would refuse a medical necessity and I cannot believe that they have such a rude office manager. She also says that she's the manager so she makes the office rules and she made that policy. I asked to speak with the doctor and she said that she wouldn't take my call and that I could email. She then said "I actually don't think I even want to give you her email." So unprofessional. She then said "I'm going to hang up now because we won't be able to have you as a patient." Wow, just wow! I dodged a bullet for sure. If an office manager can be this unprofessional and the doctor allows it, that speaks volumes!!!