very proffetional, very friendly and very good people. excellent service…read more very happy to do business with you

Very personal.. she met me once and remembered me by name. Excellent service highly recommendread more

My wife and I came here on 12/18 with an appointment at 4:45 PM to change my wife's last name to…read moremine. We came handy with our marriage license, her birth certificate, and the name change document that is required by the DMV as well as her new Social Security card showing her new last name that was changed weeks prior. Unfortunately, the only thing that we did not have was her existing drivers license with her maiden name that was lost days before our appointment with AAA. Upon arriving 15 minutes before close but again with a reservation for the last possible appointment of the day, which was at 4:45 PM, the representative was hesitant to assist us with ordering a replacement license showing her new last name because we didn't have her existing drivers license ... although we had every other supporting document, including a photo of her existing license as well to corroborate. She then asked a Manager for assistance who explained that they could not assist us with ordering the new replacement license, because we did not have her existing ID Instead this Manager told us we needed to visit the DMV website, order a new replacement license for the one that was lost, wait for that to arrive in the mail and then we would be able to come in after making another appointment and use that existing license to order a replacement license with her new last name. It made absolutely zero sense to me why they were making us jump through hurdles when AAA itself can assist in ordering replacement driver licenses for lost or stolen, etc. but instead this woman was telling me that I needed to jump through hoops and inconvenience myself further instead of trying to help me while I was there. She didn't even look over any of the paperwork that we brought in as well. She simply told me "the policy". Upset, we left and visited another AAA who was baffled by the interaction that I had here, apologized profusely for their unwillingness to help, agreed and validated that the steps they were trying to make us take were unnecessary because they didn't need the existing ID to order a replacement ID! At this point, I'm not sure if it was because the staff, including the manager herself, was being lazy because they were about to close or what but if that's the case, don't have appointment slots available up to 15 minutes before close. I don't even think it was an issue with laziness in all actuality because it took 10 minutes to order the replacement ID at the new AAA that we went to. We truly feel that we were discriminated here because why else would the manager herself refuse to help us, send us on a wild goose chase and give us misinformation? As a long time AAA member of 15+ years, not only that but also a multiple policy owner as well, I'm now shopping around for alternate insurances. I suggest others stay away from this location.

Tried calling this office today to check on some travel questions,…read moreThe automated voice said 0 minutes wait time. I've been on hold for over 25 minutes so far. So much for customer service.

We recently had to switch insurance companies due to a poorly written homeowners policy. We can't…read morethank Dunn Insurance enough for all of your hard work and patience. God forbid something had happened to our home under the old policy, we would have been homeless. Dunn made sure the policy was put into effect immediately and was able to offer a large discount if we switched our auto as well($2300.00 annual in savings).

From the owner: Specializing in: - Insurance…read more- Homeowners Insurance - Auto Insurance

This has been a nightmare regarding my 2 vehicles that were insured…read more with State Farm the policy for both vehicles were done a the same day yet I get seperate due dates for the vehicles. State Farm agent said six months ago that they fixed the due dates to be together. Not so and this is ridiculous.....looking for a different insurance company

Asked for my motorcycle policy and ID cards to be sent to my home address. Waited weeks. Never…read morereceived. Asked via Gmail , Text and phone a dozen times. Refused to send. Never received. Ridiculous , Unprofessional.

ABSOLUTE WORST INSURANCE BROKER !! Stay as far away as you can! He took complete advantage of me…read moreand quoted me $20,000/year premium for a coverage that should have only been about $5100/year. Customer service is awful, no one follows up, complete thieves!! STAY AWAY!

From the owner: AJC Insurance Agency uses its Company Relations to Find You the Lowest Price!read more