1. Douglas Realty

    1. Douglas Realty

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    Pasadena, MD

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    Douglas Realty

    3.0 (8 reviews)
    Closed 9:00 am - 5:00 pm

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    Creekstone Village - Trash in the elevator

    Creekstone Village

    (28 reviews)

    So far, Creekstone Village has been an awesome complex!…read more The office staff have been nothing but awesome! Kate, Melanie, and Veronica are great. Any questions or concerns we have had are always answered in an extremely timely matter. The property is well maintained, and we love our apartment! I am very happy with my decision to call Creekstone Village my home.

    This is not against the facility but the encounter with two tenants while visiting family at the…read moreclubhouse. My family had us as a guest for the 4th of July in their clubhouse. The first bad incident was a Caucasian who was making comments to my family she could not have her family there. The male called the police on my family and the police determined there was no threat. The second encounter was black woman who lost her keys and stopped by asking if any of us had seen her keys. When she was asked what the keys look like and where to drop them off if we see them. The woman said it's a Mercedes key ring, key fob and key to her apartment. Her tone was accusatory as if s hadn't taken them. The woman called a male who came to the clubhouse asking if we saw keys, as soon as we said no, the woman found her keys on her bag. The few people that lived here who stereotyped us as a black family was the most unfriendly experience I've ever had. We are educated, hard working and friendly people. This was the most racist experience I've in a while and I am 59 years old.

    The Ashberry Apartment Homes

    The Ashberry Apartment Homes

    (24 reviews)

    Let me start by saying that the leasing office manager and staff are some of the most…read moreunprofessional people I've ever dealt with. They openly gossip about residents *with other residents* and share private information, including when and why someone allegedly won't be allowed to renew their lease. That alone is wildly inappropriate. On top of that, they consistently had a noticeably different demeanor when assisting my boyfriend versus me, and it often felt like they did not respect women. Living conditions have also been frustrating. The neighbors below us smoke cigarettes constantly, making it impossible to open our windows without smoke pouring into our apartment. They repeatedly slam their porch door, which shakes our entire unit, and they leave **mountains of trash bags** overflowing at their door. The trash often creeps toward the stairs, making it difficult to go up and down safely. These issues have been reported multiple times. We were even told these neighbors wouldn't be allowed to renew their lease due to this behavior--clearly more gossip than reality. Parking wasn't an issue initially, but it has become one as residents with multiple vehicles park crookedly and take up extra space. For a place that costs over $2,000 a month, you would expect better management and enforcement. The apartment itself is poorly sealed. The windows and doors are not properly insulated, so the unit stays freezing in the winter even while running the heat and fireplace. The only competent leasing agent, Nico, was let go last year, and since then things have gone downhill fast. The most serious issue occurred recently: without proper notice and without a new lease being signed by my former partner (who is remaining in the apartment), my access was revoked. This is a keyless-entry building, and while the app had already stopped working months ago, that's beside the point. As of yesterday, I was still a leaseholder--no new lease had been signed and I had not signed anything removing my name. Revoking my access under those circumstances is a violation of Maryland tenant rights. Management has since ignored my emails entirely. Overall, I would strongly advise avoiding this property if you can--if for no other reason than to avoid dealing with the leasing office staff.

    I am writing this review based on my experience as an applicant. I applied for a 2Br/2Ba apartment…read more(The cranberry) using the website. The website applicationis a headache, but it is very up to date. I was easily frustrated by having to input info several times. Ease of use is about 6/10. Someone followed up with me immediately the next day (less than 24 hours). Her name is Jordyn. She is very friendly and knowledgeable. Moving from Ohio to MD, I have run into some not-so-nice people behind the phone lines more often than I can count. Jordyn is patient and seems to really be on top of things. I was asked to provide other documentation and she started things quickly and easily. Since I am out of state, I don't have pictures yet. I will update this review with the rest of my experience as an applicant. If I am approved for an apartment, I will update it then as well. So far, I anxiously wait to hear back!

    Lance Macon, Keller Williams-Metro Home Locators Team - Lance P. Macon

    Lance Macon, Keller Williams-Metro Home Locators Team

    (15 reviews)

    Lance is the kindest, most patient and professional real estate agent I've ever worked with, and I…read morehave worked with roughly a zillion. He shepherded four 22-year-old recent college graduate boys through the process of getting their first lease on their first post grad adult townhouse, sight unseen.. That is not an easy process, and we parents were trying not to micromanage, so unfortunately the bulk of the work fell on poor Lance. My son and I actually referred to him as "poor Lance" because of all the questions that he answered.. If you are looking for a knowledgeable, professional, kind and empathetic realtor, he is your guy!! And he is our guy for as long as my son is in the Washington DC area. Massive thanks and huge. Kudos to Poor Lance.!!

    Lance and his team are the best! We first worked with Lance 3 years ago to purchase our condo, and…read moremore recently worked with him to rent it out. He was so helpful through every step of the process, willing to answer any question we had, and help us work through the headache that is DC bureaucracy. As first time home buyers, and now first time landlords, Lance made sure we understood and felt comfortable with all the ins and outs of each process. He is thorough, knowledgeable, responsive, kind, and just an all around pleasure to work with. We will have no hesitation to work with him again in the future, and would recommend him to any friend or family member looking for help in navigating DC real estate.

    Jeffrey A  Ross  JD - Re/max One

    Jeffrey A Ross JD - Re/max One

    (2 reviews)

    We can't thank Jeff enough for helping us with our home search. Being out of state buyers, our time…read moreto see properties was limited. Jeff made sure our house-hunting visits were time-efficient and productive. He listened to our preferences and showed us homes in areas that best complemented our lifestyles. He is easy to communicate with and readily available to address concerns and answer questions. We had serious concerns about a large tree located precariously close to the front of the house. Jeff was helpful in procuring quotes and the necessary permit. We had a positive experience and are very happy in our new Annapolis home.

    I would highly recommend Jeff - he is a go-to realtor who will stop at nothing to ensure that you…read moreare successful in getting the house you want. I had a complicated situation in that I found a house to purchase a couple of months before my house sold in California - Jeff made it happen, he convinced the sellers to accept a contingency, which wasn't an easy sell, and he also kept in close touch with my California realtor to ensure things were on track every step of the way. These were high stakes transactions (over 1M). Jeff also made things easy by finding us a reliable and friendly mortgage company - and they also were very patient and accomodating of the buy/sell situation - they also got the best rates. Jeff builds a trusted and exceptional network of professionals to make home purchasing as seamless as it can possibly be. He also is an expert at finding just the right location to fit a buyers personality! I would use Jeff again in a heartbeat if I need to buy or sell, and now consider him a friend. Thanks for everything Jeff! Christina & Hunter

    Douglas Realty - realestatesvcs - Updated July 2026

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