This is my go to liquor store in town. Staff is always helpful. Selection is large and many items can be bought cold from a fridge. I think they're also the most reasonably priced one in town. They do little pop events, but I haven't made it to one yet. Best liquor store in town! read more

Beware. This store will not give redemptions for bottles (puchased from this store) unless returned in the original carton! This is contrary to the Massachusetts bottle law! I will be submitting a complaint with the MA Attorney General. Think of it, they charge a 5 cent fee for beer bottles but don't provide a redemption allowance. This is called "pure profit " and against the bottle law. This is not how we do business in America! read more

imo this is the better place to get liquor in fairhaven. the prices aren't too bad, the selection is good, the store always looks clean, the employees are helpful and it's an easy in and out. I've never had a problem. read more

Placed an order online using an app that delivered to my house! Wow I'm amazed! Love that this liquor store delivers and the prices are great!!! For those lazy people like myself, that hate driving this place is perfect!!! read more

Douglas Wine & Spirits - Parking lot view - Beer, Wine & Spirits Near Me - Fairhaven, Massachusetts

An exceptional store. Excellent prices and quite a collection of beers from all over New England. Was the first place I discovered great independent brews from New Hampshire and Maine. They also have the best prices for wine in the area. There is no doubt that this is a marvelous package store. read more

I have given SO much of my business to them over 5+years and most of the time I have been happy with their customer service but recently found two of their employees very combative...and quite honestly...RUDE...when trying to return cans/bottles/plastics met with employees who chose to argue and belittle me in front of other customers...I know management/ownership has changed as well as some of their employees...lots of people in suits running around but nobody seemed to care.... not a fan of some of their customer service! Would like to continue being a customer but not sure I can under the current situation...there are other choices in the area for me. read more

I normally do not take time out of my day to write reviews, but this is the second horrible experience. The first time my husband went there he asked a few questions, and instead of answering they asked for his ID in which they didnt return. He ended up realizing it once we were 2 hours away on a weekend trip. The second time, they asked for his ID in which he provided. They scanned it, and proceeded to speak to management. About ten minutes went by, and my husband asked what the issue was? They responded that his ID was showing a totally different name, and that he better not get them fired. This was said infront of a few customers, and he was embarrassed with how unprofessional the issue was handled. We will not be returning. read more

The company started a Cheers program whereby if you purchased items from the store you would create points for a $5.00 discount. In the past 6 months I have spent approximately $1,200.00 at this store and they cannot tell me how many points I have earned. I have gone to the store several times to try to obtain how many points I have earned. However, no one can advise me. It is really sad how a company starts a program and cannot make good for said program. This store does not respect its customers. Unfortunately, this store has loss my business. read more

It is unfortunate that I am writing this review on a public forum. There is no way to contact their corporate office that I can find. No "contact us" in any website, just a phone number to each store that would not forward any comments unless they were good. You can consider this my first concern. Today is the Friday of Memorial Day weekend. I entered the store with 2 12 packs of bottle returns, only to find out that there are now only 3 redemption machines (one glass, one cans, one plastic) where there once was six. I got 8 bottles down the chute before the machine was full. I left the other 16 bottles there and told the woman who had 7 trash bags of plastic they were her's if she wanted them. I then proceeded to pick up 2 bottles of wine and a 12 pack of my type of beer. i wanted a 12 pack of blue moon, but guess what, none to be found. I searched the inside cooler and could only find 1 6 pack and several cases of 24, so I bought the case as it was for friends who were coming in from Buffalo. I have patronized this establishment since it was Peoples Liquors many years ago. The past few years I have seen it slowly decline. I have been in retail sales for 18 years, and wholesale for the same amount of time, having owned my own distributorship for the later. Customer service is not only judged by the service you receive from the associates who work at the establishment, but also by ease of use. read more