Friendly and welcoming atmosphere. Matt & Pete are very nice. I've been looking for a trustworthy…read moreand reasonably priced auto repair shop for my vehicle(s) and after my experiences them. I can honestly say i will use Precision for any future vehicle services.

Two vehicles, three sets of tires, brakes, all the regular maintenance as well as the typical…read morerunaround "grease the chassis/gallons of wiper fluid" extra $150 labor/parts scam for about a year. (4) appoints in a row with the $100k vehicle; (1) Drivers door creased the entire length of the botton. Hinges twisted, door sprung so bad it had an air gap you could spit through. damage was visible enough i didn't have to attempt to open the handle to know. i calmly turned around and after the unbelievable run around on me as if I was crazy. upon "review of security footage", "split the cost with me", they resultantly made right. no apology but mistakes happen. (2) Inspection and tire rotation/alignment. Alignment had been locked out of it enough to bend an upper control arm, tie Rod and junk a spindle (none of which had I replaced as of that point; assuming if they were aware of the situation I'd be more than happy to have them take care of it. i was told all good no issue, straight as can be on the digital printout... double checked the run down on the work order i requested and all in 2-3 day time line they actually called me for once to have completed and ready to go for once. needless to say the broken tail light lens cover was the least of my focus. Tires never even came off prior to "alignment" of which couldn't be adjusted sitting on the rack. good thing it was spot on. (3) once I "failed" emissions as per the next routine inspection visit with no real problem or explanation; I should have know/seen enough. however a little odometer and half a tank or fuel "they needed to put miles on to reset" the computer wasnt enough; a technican took my vehicle home and again used to pickup pizzas for the whole shop for lunch that day as well. never did see what emissions issues all of a sudden went away (I forgot to return stock factory settings tune back in the vehicle from my laptop before inspection). more miles won't change that but glad i could sponsor the pizza party. (4) best trip yet. routine service. another set of tires and requested my take offs which was against protoco/unheard of/so foolis for that/another comment or two about my take off oil filters and oil too justified my sure "transmission flush"and filter" cost me an entire transmission rebuikd. ran flawless and recalls of any kind handled. never had any issues until five mikes after that trip. for good measure I told them I forgot I had wanted new cv axles too and brought it. back shortly after. the transmission issue was at that point; predictable and repeatable in a sequence you could set your watch by. reset settings and back normal for 9-10 mikes deoending on shifting to reach temperatur. i took it back all good without a code light or word. axles surprise surprise couldn't get done now for a week I just said that's fine I will take it for now and needed it for the weekend. as you can imagine the cover their ass required for another 82 miles. i was spoken to and yelled at, cussed at and told to go elsewhere with my business before the offfice managlent hung up. $1000 and a day later; the boys at Croteaus transmission service from diagnosi/estimate/turnaround time/ to price point and customer service completely exceeded even my best expectation. and don't be fooled by the $10 off mail discounts youll get after service as a thank you and mailed again once or twice as a good persuasive customer service scam. Only get to use one $10 coupon per month. not per vehicle service, per invoice , or even per second new set of tires-free balance and rotation with purchase.. as long as you do it yourself . Conclusion : Pete and the boys should for ahead and throw a pizza party for the mechanis and shop management at Croteaus and thank them for the job they did for one customer that instead of handling things legally or otherwise; you won't have to worry about restitution and as per your professional advice; to take my business elsewhere won't be a problem. Happy to take it here. stay turned for the play by play YouTube uploads from those last 3 service appointments mentionEd above from both the dash cam and go pro audio and video. Maybe the owner would have something to say by that point Instead of hiding In the back. $10 dollar off a gallon of gas coupon for the first pizza delivery I take his vehicle for the weekend to use. But only one coupon per tank full*. I'm sure you guys can handle this service and inspection order with Enough information to stay vigalent on those YouTube keyword searches to find the first one jsut uploaded for you to enjoy.

We have been taking our cars here for years now. They always get me in quickly, are kind, and do a…read moregreat job for a reasonable price.

Won't be back unfortunately. Guys were nice enough guys but was unable to pass my inspection. Took…read moreit to my buddy's shop back in Syracuse and got the car passed for $10 bucks.

I just left this shop like 10 minutes ago... I'm typing on the road .... This guy really saved my…read morebutt!!! I had a flat on the highway and had to slowly drive on the shoulder for half an hour with a deflated donut!!! I got out at exit 80, and luckily saw this repair shop! The nicest guy on the planet helped us changed our flat, and luckily he had the tire size we needed. At the waiting area, the sweetest doggie, Ginger, kept me company the entire time. After he changed the tire, he even tested it on the road! I was shocked bc it's the first time this has ever happened for me. I usually get my tires done in queens, and no one cares about what happens after they switch out the tires. He even helped me pump up my donut! Turns out I was lucky bc he was actually about to close shop. This place is wonderful, and I am truly grateful. There are great people on this planet, and this guy is one of them! Make sure to stop by!!! They both have beautiful blue eyes! THANKS A MILLION !!

I was referred here, unfortunately, I have nothing but disappointment to report. I had issues with…read moredifferent dashboard warning lights as well a parasitic power drain in my 2020 Panamera. I dropped off my vehicle one morning, and 24 hours later it was still not fixed. Discovery then told me that they needed 1 week to fix the issues. Luckily, I was going out of town, so I agreed to leave it with them. 2 weeks later, the car was still not fixed. I came to get my car and had to jump-start it to drive off with the issues unfixed. Discovery wanted to schedule me for another time to drop off my car for another one-week period, which I declined to do. I can't believe this happened at a professional facility.

Simmons Rockwell Hallstead contacted me after I filled out a form about a specific Chevy Equinox…read more Sales rep Georden reached out first, promising he could get it transferred and proposing Tuesday at 10:30AM. I immediately asked for straightforward details in writing: full out-the-door price with fees/taxes, hold policy/deposit rules, registration timing, confirmation the charger was included (with physical verification), and current photos before I drove in. Instead of answers, I had to pry info out of him over days--busy day excuses, falling asleep, being out sick, passing me to Skyler Fish. He dodged confirming the charger/photos, insisted on reconditioning, but never delivered written buyer's order or verification. Kept stringing me along with "transferring it myself" promises. After a full week of back-and-forth, the truth: the car was never available. It was at their Bath location in service/intake for another customer the entire time. They "couldn't locate it" until upper management got involved, then admitted we were "beat to the chase." Georden gave firm timelines (Friday transfer), made assurances he couldn't keep, and wasted my entire week rescheduling around his word. **I specifically wanted the location that actually had the car**--instead, they solicited me and dropped the ball completely. Horrible communication, no accountability. Posting this so others don't waste their time.

Andy McGraw made are car buying experience quick & painless, never any pressure. We've bought our…read morepast 2 vehicles from Andy, along with sending my mother in law & daughter to him to purchase vehicles, which they did. They had the exact same experience He always answered our messages quickly, even when I drove him crazy. We usually look to trade every 3 yrs so I know we'll see him again!! Thanks Andy & Simmonds team.... Karen & Tim Honnick

Nick's Garage is the best local mechanical shop in the area! My uncle used them since they opened…read moreshop and now we have also had the best experiences with them. Ryan is great to work with gives you options and the best advice on repairs for your vehicle. This will always be my main go to for tires and auto repairs just as it was my uncles for so many years. The prices were very fair, never jacked or unbelievably high which has happened at other repair shops. Absolutely trustworthy!!!

Sehr sehr sehr schlecht. mein auto wurde von euch kaputt gemacht und der wert ist jetzt von 10k auf…read more1.5k runter. Danke für nichts.

I drive a VW Bug my check engine was on and i needed help so i could get it inspected. I took my…read morebug to 3 different shops on Front St. In Binghamton and was told by each shop they could not work on my type of car, i then went to Auto Zone so they could scan my car to at least find out what was the issue . WELL... they scanned it went back into the store started looking up the part it needed only for them to tell me that they COULDNT EVEN ORDER THE PART. So tucked away on Front St. Is a shop with gorgeous painted cars and trucks in the parking lot that i admire every time i pass this busy garage, i pulled in spoke to Alex and his staff ....(they are ALL AWESOME!!!) long story short they ordered the part needed repaired my Bug TO PERFECTION !!! I WILL NOW BE A LIFE TIME CUSTOMER FOR PROFICIENT AUTO thankyou every one there you all are GREAT!!!

This will be my third time, second vehicle I've brought to Proficient. Just an inspection and oil…read morechange this time, same as last, but first my Altima needed an AC compressor. The work was well done at a decent price, and the air blows COLD! This time it's my Rogue. It's nice to know I don't have to worry. My car is in good hands.

The fellows at J&E helped me through a terrible situation where my car broke down on the way to a…read moreconcert at Hershey Park, PA. I called and asked if they could look at my car on a busy Saturday and the owner worked me in. He was the only one working that day and somehow made time for me. He was able to get the part that day and installed to get me on the road again. I am very grateful for their kindness and skill. Thank you again.

They inspected my vehicle last year, no problem. There are different people there now when I took…read moremy vehicle in for inspection. They called & said it needed breaks all the way around. The girl in the office said they were squealing real bad. NO WAY! When I said no she said " So you just want him to fail it?" I pick my car up, had to pay for the inspection and drove out with no sticker in my window. I made an appointment with a garage that I know would not rip me off(now before you wonder why I didn't take it there to begin with,, I knew my car would pass inspection!) Sure enough, it passed NO PROBLEM! Be careful who you trust with your money!!

Accidentally put some diesel in my car in the pump across the road. Walked over to vendervort and…read morethey couldn't be nicer. Walked to my car with me, checked it out, grabbed a pump and some gas cans and drained diesel out. Problem solved. Cap it all off, they wouldn't let me pay a thing. Not even a tip. He called it Vestal Hospitality and said there are good people in the world still. Great service, better people.

I made an appointment for my NYS car inspection with VanderVort. I needed to drive my vehicle from…read moreits location near Harrisburg, PA to NY State (200 miles each way) to get the inspection and chose VanDervort because of its outstanding Yelp reviews. Though it was a shortened holiday work week, they were able to squeeze me in at 4 pm Friday. I called during my drive up to let them know I would be late due to crash and construction delays. They close at 5 but said they'd do their best. When I arrived at 5:15, my service technician, service manager, his son, and the owner were there to greet me. They assured me it was fine and my car was whisked away for its inspection. I got a chance to speak with the owner who told me VanDervort has been around for over 100 years at the same location. We had a heartfelt conversation about my medical journey, medical miracles like hip replacements, cars, and more. Soon, my car had passed inspection and I was free after many months in which I was not able to drive, to go. At the end, there was a sweet surprise that, when I told my cousin about it during my trip back, she said, "I'm crying" (tears of joy). If you are anywhere in the area and need car care and repair, It would be hard to find a more professional, kinder group to work with. I can almost guarantee you will be very pleased!