Requested a quote for a garbage disposal install and they provide the new disposal. Received quote…read morestraight on. Arrived as discussed. Quick and clean install. Beat the quote by 20%. Highly recommend.

From the owner: Owner operated company that strives to please its customers! We are here for you and want to give…read moreyou ease of mind when you have a concerning plumbing issue! We offer free estimates for bigger projects and are very flexible with your schedule. We strive to be the best for the best price! Let us have the satisfaction of leaving you with a smile on your face when we are done!

Very impressed. The techs were on-time, which is a pretty big deal to me, showing respect of…read morecourse. In, out and on there way. They knew what they were doing. Would definitely recommend.

Unprofessional. Cory walked out on me and my husband because he didn't want to "get yelled at" for…read morea poor job that was partially his fault for hiring a sub contractor to fix their mistake. Don't be sorry, be better. Your customers pay your bills and feed your families. A little empathy for such a poor job would have been better than playing victim. May I add that upon him leaving the home he cussed aloud to my husband while walking away. Idk how he still has a job with this company. SMH

I hired Hughes Brothers to make our sump pump legal for the city ordinance. They came out and did…read moretheir work, but forgot to plug the sump pump back in after they unplugged it. We got a bunch of rain and it flooded our basement of our rental property. Our renter plugged the sump pump in and it instantly started sucking the water out of the basement, but when he plugged in the sump pump (which they unplugged) the pipe they installed started to leak. We had to call them over to fix that as well. They were rude and refused to give me their insurance information when I first asked them for it and then hung up on me. Save your time and hire a real plumber. So disappointed. 6 years and have never had a problem with our sump pump.

This company was higher education to replace the tub ans surround in my bathroom. A resin window…read moretrim kit was used to replace the wood trim on the window. They cracked the part during installation and attempted to fix it by filling it with calk, then with a resin. When I asked about replacing the part( which had a warenty) I was Told no and the attempted to fix it a third time.they finally agreed to replace it have ordered the part twice and revived the wrong part bothe times( not bothering to check the part ahead of time either time) it has been six weeks and I still have a cracked part in the bathroom.

These guys are terrible. Full disclosure not a primary customer but my in-laws has a 25yt+ dallas…read morecounty business that these guys treated terrible and then did not even show up for the service call after a water heater failed shortly after service then blamed it on the customer. Stay far away from this business. Crazy think is they have at least 100 people a day come in their business and they will tell everyone they see about Baldon being terrible. Owner laughed at my mother in law and is a straight up A-hole. Seriously run away all.

After Baldon did some plumbing work I discovered a significant amount of my prescription…read moremedications missing. There was absolutely no one else in my home, so I can only conclude that someone from Baldon is the culprit.

They cleaned our duct work. From quote to service day was nothing but professional. The cleaning…read morewas thorough with some issues fixed to make the furnace more efficient. They communicated throughout the cleaning and the clean up was well done. Highly recommend this company if you're looking!!!

They were ok the plumber was having issues so he had to call the owner. They don't offer military…read morediscount. However the office manager made one for me. She was very kind. Review was changed to 4 stars because I hit 3 by mistake. Sorry guys!

UPDATE: We received a call from them with excuses as to why the supervisor never called back, but…read moreyet NO ONE called us back at all. I believe it was Elizabeth called about a potential refund for the yearly package we bought and a potential refund the for hotel stay due to their plumber leaving our pipe leaking and we weren't able to us our facilities. She was to call back.....nothing. Why even call in the first place? On 11/20/2025 they came out to blow the pipes as routine maintenance. Prior to coming out we discovered that there was a back up in our line and asked him to take a look at it. He informed me that it would cost $150 to run a camera, I agreed. He went down to go into the pipe and found out he could not get in and had to saw off the valve and needed to go get a new one which would cost about $25. Again I agreed, and asked you promise me it won't leak as we have NEVER had a leak he said no worries. Fine. He saws off the valve ran a camera and then put the new valve on. Advises us that the pipe is blocked by tree roots according to his camera. The video that was provided shows no tree roots and no blockage. He actully didn't even get the camera far enough out. Said that it was blocked and his supervisor Justin will call us in the morning to go over options. I handed him my card and paid. We decided to stay in a hotel that evening as using the plumbing was not an issue. It is a good thing we did. I went and looked at the job, the valve did not seal and was leaking water, one flush and it would have been horrible. I then looked at my bank account and was charged $250 for something that was supposed to be $175. We made SEVERAL calls to the supervisor Justin and we are still awaiting that call back. We did get in contact with Elizabeth at the office and she did assist us sending out another plumber to correctly seal the pipe and she did get me a refund for the overcharge. She was very nice to deal with. We have since had to go with another plumber to get our needs taken care of. Which is NOT tree roots but a broken pipe. I would not recommend this company.

Daniel W was on time very thorough with his inspection and fair with his prices. 100% recommend!!read more