I am kind of sad to see there are no reviews here yet, and that this is unclaimed. I feel bad I've…read morewaited so long to write this. I guess it was just a sore subject for a while. Back in October, I wrecked my car. It was a dreadful day. I had driven up to Gillette from Fort Collins to look for my dad, who I had reported missing after we couldn't find him for a week. It wasn't a good outcome. Not the worst, but not the best. I had gotten some devastating news before having to head back to Fort Collins. It started coming down pretty good and before I knew it, I was driving in blizzard conditions. I hit an ice patch, slid across the southbound lanes of i25, through the medium and across the northbound lanes into the ditch. I was STUCK. Long story short, I was able to get a tow truck out and get it to the nearest tow yard, where it sat until insurance arranged to have it transported to the nearest body shop--you guessed it--Cool Customs in Torrington. Cool Customs originally quoted four to six weeks for the job. I ended up not getting my vehicle back for around two months. Now, I understand that's not a ringing endorsement, but I genuinely believe it was due to circumstances beyond their control. It's like every time we thought it was close to done, something else was discovered and set us back. Throughout these painstakingly long weeks, during which I had to pay out of pocket for a rental car (my dumba** didn't have rental car coverage and since I am in Fort Collins, it wasn't as though I could just use their loaner!), they remained in constant contact. They updated me every step of the way and were genuinely just so empathetic to my situation. They did everything they could to advocate for me with the insurance company regarding things they didn't want to cover. For example, they fought tooth and nail beside me to advocate for partial coverage of a new set of tires. The old set was fine and would have lasted a while longer, but the wreck blew one of them, and it's an AWD vehicle. Insurance, of course, wanted to only replace one, but it's not like you can safely do that on AWD vehicles, so I needed all new ones. Basically, they did everything within their power to make things easier on me. And, when the time came and the bill was due, they worked with me on it. They saw how hard I was struggling with everything and were so understanding. I will be forever grateful to them. Not to mention, the car is like-new! It's been several months and there have been no issues. I hope to never require these services again, but if I did, I would go directly to Cool Custom's (if I lived in Torrington!).

From the owner: Auto Body Repairread more

I called from out of state to find a hard to find part. Steve confirmed they had the part, I flew…read moreup to Scottsbluff airport from Denver while they pulled the part for me. For a small fee they brought it to the airport so I wouldn't have to rent a car. Great service

Will lie to you to get your business. Was told 1-2 days for a rim to arrive. Called day 2 and was…read morereplied to rudely as hell, and told it would be in next week. Rim came in and looked like it was hit with sledge hammer. Worthless business!! Dbag employee!

Bryan and his wife and team of mechanics are the best in the area, they were life savers during our…read moreThree month RV trip across the US and back when we ran into both RV troubles and car problems. They are the nicest folks, the most knowledgeable group of professionals in their business. For any RVer or traveler in the Torrington, WY area who runs into trouble look no further than right here. We love you guys, Regards, Mark and Pam Visalia, CA

These guys are awesome. I bought a set of 4 new tires for my niece. She's in Torrington and I'm…read morein Denver. They let me set up everything and even pay over the phone. She wasn't able to drive it to the shop because she had a flat and no spare, and these guys went and picked up her car. They were quick, polite, and professional.

These guys bailed me out. Josh was punctual and efficient. I hope not to call on them anytime soon,…read morebut signed up for the Frequent Fų€ķup Klub(joke) just in case.

My company name is automaximizer. If you need any car parts. please contact with us. our site:…read morewww.automaximizer.com. Tnx

While traveling from South Denver, to Rapid City today my tire pressure light came . I was just…read moreoutside of Torrington, Wy. The guys at Olson Tire, quickly checked all my tire pressures. They found a screw causing the low pressure. They took my car right in to the bay. These guys at Olson Tire were so kind and got me back on the road! I highly recommend their shop and service!

called Olson Tire told them my jeep was giving a code that our Waisted our day oil pressure sensor…read moreneeded replacing. they said bring it in. they must have put it on their diagnostic machine showing the same code. Mind you we told them what was wrong . They told us to bring it in. We Did! then they called and said sorry my boss won't let me fix it but you owe us money for the test. We waisted a day . They new they couldnt do the job and charged us anyway. we called other mechanics in the area to tell them what happened and they said that was terrible customer service. They couldn't believe they would do that. So we had to call around to find someone who could do the job.

Great service writers and ourer caring people down home country feel update computers the best care…read moreout there

After changing the rack and pinion on my truck, I took it to Orr's to get a front end alignment…read moredone. The guy there told me it was quite a bit out of wack (which it was to be expected that it would be a little off). After he aligned it, I drove it 1,000-1200 miles only to notice that my tires had started wearing very poorly! I should add that they were wearing very evenly up until that alignment. So I took it to a tire shop in my hometown that I really trust to replace the now wrecked tires and mentioned the alignment to the. They had to do a new front end alignment because Orr's didn't do it right! Paying Orr's to do an alignment for me cost me an extra alignment job and a new set of tires. Pretty upsetting to say the least!! DO NOT GO TO ORR'S!!