As a new parent, the postpartum period is challenging enough without having to deal with the stress…read moreand disappointment of a difficult agency. While Stork and Sprout does have some excellent doulas on its team who provided great support and coaching, my experience with the agency's leadership was overwhelmingly negative. We had a particularly difficult time with Brittany. She demonstrated a pattern of manipulation, gaslighting, and lying, both to us and, from what I understand, to her own employees. Our contract promised consistent coverage, but the scheduling was erratic and communication was poor. We were left to wonder many nights if we would have support, and for several weeks, we only received 1 to 2 days of support instead of the 6 to 7 we paid for. When we requested a refund for the services not provided, Brittany refused and even fought our bank with out-of-context emails and more lies. She claims she "offered a refund" but is even today refusing to honor it as she says in the response. The lack of professionalism extended to some of the staff as well; one sick doula was sent to our home and intentionally caused our newborn physical pain. Brittany treated us like we were the difficult ones and responded with empathy-less chatGPT emails to manage the situation. We were also led to believe we would have one primary doula with a backup, but over the course of our service, we had seven different doulas come to our home. This complete lack of continuity made an already difficult period even more stressful. Based on my experience, I would advise new parents to skip Stork and Sprout and work directly with an independent doula. You will not only save the 30-40% extra fee the agency charges for scheduling, but you will also avoid the toxic and difficult management. This experience is unacceptable for a service that costs tens of thousands of dollars and demands payment upfront months ahead of providing the service. We were not able to switch easily due to the inflexible Carrot reimbursement process through the employer.

I truly couldn't have accomplished my VBAC goals without the incredible support of the Stork and…read moreSprout birth doula team. From the very first moment I needed them through labor and all the way until I was settled into the maternity floor with my new little boy, they were there every step of the way. Their calm presence, deep knowledge, encouragement, and advocacy made all the difference during such an intense and meaningful experience. I felt supported, empowered, and never alone. I am beyond grateful for their care and dedication and would wholeheartedly recommend Stork and Sprout to anyone preparing for birth--especially those pursuing a VBAC.

Larissa was an amazing postpartum doula for our family. She helped us through 10 weeks of overnight…read morecare after welcoming our second child, our daughter, who came with some medical challenges around feeding. She was knowledgeable, calm, and always kept us informed about how our daughter was doing each night, which meant so much during such a stressful time. She also handled the little things, like washing bottles and pump parts, that made a huge difference while I was recovering. On top of all that, she was reliable, easy to communicate with, and just a genuinely warm presence in our home. We felt completely comfortable with Larissa caring for our newborn and would absolutely use her again. If you're looking for a compassionate, knowledgeable postpartum doula, we can't recommend her enough.

Larissa is a phenomenal doula that I highly recommend. She is very knowledgeable, caring, and…read morefosters a safe and supportive environment. In the short 6 weeks we had together, Larissa successfully started sleep training our baby. By the end of our time together, our baby was sleeping 4-6 hours through the night. We really appreciate how hard she worked for us. She brought us so many baby carriers to try, taught us how to baby wear, gave advice on breast pumps, and even taught us how to give baths and file nails. She is a hard and diligent worker and we appreciate her efforts! She is a wealth of knowledge and I'm always amazed at how much she knows. Larissa was so instrumental in our baby journey that I'm already hoping that she'll be available for my future pregnancies. I only wish that my baby could remember the love, care, and attention she was given by Larissa!

Absolutely hire Fernanda if you can! We worked with her for 3 months after our daughter was born…read more Our daughter was born 2 months early and spent a few weeks in the NICU, so we were anxious when we brought her home. Fernanda was a life saver: We immediately felt at ease with her, and it was a huge relief to have someone we could trust caring for our baby overnight. We were actually able to get some sleep early on, which kept us sane. Our baby comfortably sleeps for a long stretch at night in her bassinet thanks to Fernanda. Fernanda also helped us get set up for longer term success with sleep. This included: - Advice on setting up the nursery before the baby was born so things were easy to grab. - Sleep conditioning. This included things like advice for our baby's day routine and advice on creating the right environment (room temperature, whether the room was dark enough, etc.). - Guidance on how to handle the baby on nights when we were on our own. - How to swaddle our baby. Our baby was a swaddle escape artist, and Fernanda showed us how to swaddle in a way that actually kept her arms in. She generally made our lives easier by with: - Washing pump parts and storing milk. - Reports in the morning on how our daughter did overnight. - Gear suggestions. The essentials list she provided before the baby arrived and when we asked for ideas were all on point. - General advice: recognizing when our baby was ready to go up a diaper size, identifying when she was ready for a faster flow nipple on her bottles, how to burp the baby and help the baby pass gas, and other things that take time to get a feel for as first time parents.

I wish I could leave more than 5 stars for Fernanda!…read more My husband became very ill with an autoimmune disease just as we were bringing home our second child and I found Fernanda to help with the baby during the nights so both of us could rest and heal. I was so nervous never having had a postpartum doula with our first, but the second I met Fernanda, all my worries went away and I felt relief to have someone so warm, caring, trustworthy and knowledgeable caring for my child. She was truly an angel sent to me during the first few weeks of my son's life and I don't know what I would have done without her. She was so instrumental in helping my son, who was very gassy and ended up having a milk allergy, sleep better at night and now at 12 weeks, he has already sleeping 7pm to 6am. What I originally planned as a 2 week period of help, I extended into 3 months and counting of doula support because of how incredible the support is. I truly could not recommend Fernanda more, and if I ever decided to have a 3rd child, I would absolutely love to have Fernandas support again. Beyond her deep expertise in newborns, she is such a wonderful and kind human. Thank you for everything Fernanda- We love you and are so grateful for you!

We were incredibly lucky to have Thais as our postpartum doula for the first 6 weeks with our first…read morebaby. From the start, she was thoughtful and well prepared. She even came to our home beforehand to review what we had for the baby and helped us identify what we were missing. Thais truly loves babies and her work, and it shows in how gentle, attentive, and calm she is. She also organize our baby items very well, which made daily life much easier. Before her last week, she checked in to make sure I felt confident caring for the baby on my own and taught me essential skills like bathing the baby and using a baby carrier. As a first-time mom, her support made a huge difference. I highly recommend Thais to any new family.

I feel so lucky to have Thais helping me take care of my first newborn baby!…read more She has been so patient, passionate, knowledgeable and really into the details of everything. She also turned my husband and me into parents who are capable of handling different situations! She gave me good guidance on breastfeeding and pumping. And our cat loves her!

I had the most wonderfully redemptive unmedicated VBAC a few weeks ago, and it is difficult to…read moreoverstate how critical of a role Liat played in making that happen. My first birth had gone much differently than I had hoped (preterm labor that led to immediate C-section due to breech positioning). I had come to terms with that experience, but I was surprised to find in my second pregnancy that it would be difficult to escape those "labels" from my first pregnancy, making it harder to be given a fair shot at having a vaginal birth. Thankfully, I found Liat whose passion for VBACs is infectious and whose no-nonsense approach is grounding. In our conversations before the birth, my husband and I both appreciated the balance of her approach - she strongly believes in the benefits of physiologic birth, but she also recognizes there is a time and place for medical intervention. My primary hope for this birth was that I wouldn't undergo any interventions that I wasn't convinced I needed, and she was a trustworthy sounding board throughout the entire pregnancy and delivery to ensure that was the case. This time around, my baby decided to stay inside long past the due date, so I agreed with my provider that it would be a good idea to induce. This was pretty disappointing for me, but Liat was wonderful at helping me stay in a good headspace in those final days, checking in frequently via texts and calls. When it came time for delivery, she was every bit as exceptional as all her other reviews describe. When she arrived at the hospital, she took one look at me and knew exactly how to change my environment to help me relax. Sure enough, labor accelerated rapidly after she arrived. She massaged my back through every single contraction. She knew exactly what to say to keep my mind present and focused. When she was talking me through my contractions, they were noticeably more efficient. At one point, I almost wanted to give up and she knew exactly how to keep me going. And sooner than I could have dared hope, my baby arrived. I'm pretty sure I professed my love for Liat minutes after giving birth :) And just as she had been for the entire pregnancy and labor, she was a constant comfort and encouragement to us in the minutes, days, and weeks after the delivery as well. Liat takes absolutely no BS, but is also the warmest and most compassionate woman you've ever met. She's exactly who you want at your birth. I know I want her at my next one!

TLDR: Choosing to work with Liat was the best decision I made for my birth. I cannot recommend her…read moreenough and am already looking forward to working with her again. I worked with Liat for the birth of my first child earlier this year, hoping for an unmedicated delivery in a hospital setting. From our very first call, her deep understanding of the healthcare system -- where it excels and where it falls short for labor and delivery -- immediately put me at ease. I knew I'd be in good hands. In our two prenatal meetings, Liat taught my husband and me so much about approaching labor both mentally and physically. The sessions were eye-opening and genuinely prepared us for every scenario we might face. I took birth classes too, and while they were helpful, my time with Liat was by far the most valuable part of my birth education. When the day came, her support was nothing short of extraordinary. She monitored my contractions, came to both my home and the hospital, massaged me through every contraction, helped me reposition, and guided us in navigating the hospital staff with my birth preferences. For hours on end, she was warm, calm, and completely present. It's hard to put into words how deeply cared for I felt -- she has a rare gift for making people feel safe and at home during one of the most vulnerable moments of their lives. My birth went beautifully, exactly as I had hoped, and I owe so much of that to Liat. Both my husband -- a physician -- and I are certain we could not have had such a wonderful experience without her.

I found Lauren through the Evidence Based Birth website. I was so grateful to have a doula who was…read moreup to date on the research and would help support us in pushing against some unnecessary hospital conventions while still being generally pro-medicine. Lauren was very responsive and helpful throughout our pregnancy. We had great prenatal visits and texted and emailed about some concerns that arose. Lauren always replied promptly with great insight and calm. She was just the same way on the day I gave birth. I texted her early in the day that I was feeling contractions but I thought they might be Braxton Hicks. She suggested I focus on other things and time again in a few hours. Later that night it became clear I was going into labor. I waited a bit too long before asking Lauren to come - I had just started to feel the urge to push when she arrived. But I knew I was in safe hands. She drove me to the hospital while my husband grabbed our bag. Along the way she bent over so I could lean on her through the contractions. I gave birth to our beautiful baby girl 40 minutes after we arrived at the hospital. Lauren cooled my face with a cold towel and massaged me through the contractions. She also took lovely photos just after the birth. An hour later, I turned up my husband and said, "I could do that again." It was no doubt thanks in part to Lauren's emotional and physical support. She stayed another 2-3 hours after the birth as well to make sure we were all settled. Lauren has also been helping a new doula Emily train. Emily attended our birth as well and it was helpful to have her extra set of hands!

I sent an inquiry about availability and setting up a consultation for being my birth doula BUT…read moreShe's not accepting clients right now due to being a recent mom. I appreciated her prompt response to inform me.

I worked with San Mateo Doula for about 6 weeks postpartum. Ari and Jessica were both wonderful…read morewith my son Luca. He was a fussy little guy who was keeping me up all night long. From his first night with Ari and Jessica, he was calm and barely made a peep all night! This put me at such ease. They were understanding and flexible when I was going through numerous bottles and nipples trying to find the right one. Sleep is so important for your postpartum recovery and mental health. I highly recommend anyone who is having a baby to hire a doula even if it's for one night a week. It truly does wonders for your recovery and mental health. Thank you Ari and Jess

I had the absolute pleasure of working with Arrieanna for six months after my baby was born, and I…read morecan't say enough good things about her. From day one, she was warm, gentle, and incredibly supportive -- both for me and my baby. She was always on time and brought such a positive energy into our home. She talked to our baby constantly, engaging with him, singing, reading books.. She patiently taught us everything we needed to know as new parents -- from bathing, burping, and breastfeeding techniques to using the car seat safely. Honestly, most of what we know about caring for our baby came from her! She's really knowledgeable having raised kids of her own and enthusiastic. As the young and passionate owner of her doula company, she has such a bright future ahead. We wish her all the very best and would wholeheartedly recommend her to any new parents looking for loving, hands-on support.

If you're looking for a doula, stop searching and just hire Mari. As a dad, I wanted to be as…read moresupportive as possible, but the whole hospital/birth world was pretty foreign to me. Mari was a total lifesaver. She's clearly a pro and has been doing this a long time. She explained the entire birthing process and what to expect from the doctors in a way that actually made sense, which took a ton of the stress off my plate. She knows all the best providers in the area and helped us navigate the hospital system like a boss. A few things that make her the best: Super Responsive: Whenever we had a question, she was lightning-fast with a text back. It felt like having an expert in our pocket 24/7. Insane Network: She isn't just a doula; she's connected. Her referral for a lactation consultant was a game-changer for us post-partum with breastfeeding. The "Bonus" Skill: Mari is also a licensed massage therapist. We've been using her for postpartum massages, and my wife says it's been the best thing for her recovery. You can really tell Mari is passionate about her work. She's not just "doing a job"--she genuinely cares about the families she's helping. If I could give her 6 stars, I would!

We had a great experience with Mari and Brit! Both were very supportive leading up to the birth,…read moreand Mari shared a wealth of resources throughout the process. Brit was such a cheerleader during the labor process, and helped with the very practical details (water! nice scents! a good playlist!), and guided my husband with ways to help me during (counter pressure, cold cloths). She ordered me a much needed breakfast during the flurry of activity after baby came, and took precious photos + videos of the birth and our first moments together as a new family. We were so glad to have her on our team! Mari was incredibly supportive after the birth - it didn't feel like she was just fulfilling a contract, but like she truly cared about my well being. I felt entirely overwhelmed on day 4 when my milk came in, and reached out in tears. Despite being out of town, Mari called me back at the first opportunity full of so much empathy and advice. She remained empathetic and supportive as we navigated our first weeks postpartum, and I'm so grateful!

We worked with Kaylyn G. during the first 6 weeks with our newborn, and had a really positive…read moreexperience. She was punctual, reliable, and made scheduling and billing paperwork very easy. She provided overnight support so we could get some much-needed rest, and was incredibly helpful knowing we could trust that our baby was in good hands. She would also leave notes for us in the morning so we knew how he did. She also helped with washing bottles, preparing formula, assisting with our newborn's bath, doing baby laundry, and even emptying the dishwasher. She also gave thoughtful product recommendations, offered a helpful pumping consultation, provided sleep training tips, and walked us through using the Huckleberry app. As first-time parents, it was helpful to see firsthand how she changed, fed, and burped our baby, which helped build our confidence. We also appreciated being able to text her with questions between visits--it made those early weeks feel a lot more manageable.

Getting a night doula was one of the best decisions ever. We didn't have one with my first but I'm…read moreso glad we were able to have one with our second child. Jodie M. was our night doula and her presence gave me more confidence, more sleep, and less anxiety during the first weeks postpartum. She is so loving and caring and I feel like we instantly clicked and got into a great nighttime routine with my baby. No evening scaries going to bed and wondering what the night was going to be like! She was there to bring my baby to me to nurse and then she handled the rest! Diaper changes, rocking back to sleep, washing pump parts and bottles, etc. it gave me back some time to get more good sleep--no waking up from postpartum anxiety to check if baby was ok since I was confident she was there to care for him. She really takes the time to understand you and your baby and your particular situation/pediatrician recommendations to put together a feeding/sleeping plan. My baby was underweight which was very stressful in the beginning and she was so supportive through the triple feeding and pumping and had lots of great advice in addition to the recommendations from our pediatrician. I would work with Jodie M. again if we have another baby!

I cannot recommend Marilou at Doulas by the Bay highly enough. She was our postpartum night doula…read morefor the first few weeks after our son was born, and she was incredible. As new parents, the sleep deprivation is real, but knowing she was there allowed us to finally get the much-needed rest we required to function. Beyond just being a set of expert hands, she became a trusted guide for us and taught us invaluable newborn care tips that we still use daily. We trusted her implicitly with our baby from night one which was critical for us as anxious new parents. Marilou's calm, professional, and warm presence made us feel so at ease during a very vulnerable time. We truly loved our time with her and are so grateful for the care she provided. If you are looking for a doula who is knowledgeable, nurturing, and completely trustworthy, Marilou is amazing!

We had an incredible experience with Sally for our son from when he was 1-3 months. She was…read moreconsistently punctual, professional, and incredibly kind. Beyond just helping with night feeds, she took the initiative with bottles and laundry, which was a huge help to our family. We felt completely at ease knowing our little one was in such caring hands. In addition, she helped with sleep training. Additionally, the office staff was a pleasure to work with. They were extremely professional and maintained a quick turnaround time on all our requests and paperwork. We highly recommend this team for anyone looking for top-tier newborn care!