I needed 2 sets of tires for our cars. They had the best prices around when you considered free…read moreinstallation, free alignment, a free oil change coupon, and free lifetime rotation. I made an appointment for both cars at the same time and we walked to Shelby Cafe for lunch. The cars were almost ready when we got back. The waiting room was very nice. They also sweetened the deal more since we got 2 sets at the same time. This will be my tire shop from now on.

I needed a replacement for the motor that moves the driver's seat forward and back. Priced it with…read moredealership @ $1200 and Monroe did it for $650. Prompt, courteous and helpful, very nice people to work with.

Great friendly service. Have used them several times and have been very impressed with quality of…read morework and timeliness. Would recommend.

Don't go to this guy. He's a salesman,will completely lie to your face over charge you, and not fix…read morewhat he messed up.

Had a battery installed by them in 2021. The battery died and was still under warranty. They said…read morethey could not give me a new battery because my alternator was faulty and they had to replace the alternator. I had the alternator checked out by an experienced mechanic at another location. There was absolutely nothing wrong with it. It only needed the battery. Also when I got the first battery installed they charged me almost $100 to test the old battery, something the other mechanic did for free. Alan W.

The absolute best mechanic shop in town! Hands down the best customer service I've ever had. Got my…read morevehicle in and out quickly. Sent photos as proof of doing a good job. Will be back for a long time.

I bought tires here and I love this place and the customer service is amazing December 2025.read more

These guys are great! We were driving through Shelby when the low-air tire symbol popped up on the…read moredash. We are from Rutherford County but have lived out of state for 40+ years. We simply did not know who to trust to help us out. We pulled into Alray Tire and those guys helped us without hesitating even though they were already very busy. They were friendly, took care of patching the tire and within a half hour we were back on the road. If we should be in the area and need help again, these guys are who we will turn to.

I had a great experience while visiting this shop, the technicians are top tier and really know…read moretheir stuff.

terrible place to go would not recommend going there. Stephanie the lady running the shop made me…read morewait forever before getting my vehicle back to get a flat repair. she also talked to me like I was stupid. she also treated her technicia like crap. would not recommend anybody going to this place.

Jennifer the store manager needs an award for customer service alone. Not to mention the value in…read morethe services they provide to the customers. This should be a standard at any establishment that claims to serve the public! However, we all know that nowadays most people no longer gave an operating moral compass. Unfortunately a great percentage of people do not care about the way they treat others nor do they care about the value of service they provide. This store does give quality in all areas so top 10 service, highly recommended. The services I requested went above and beyond my expectation, very thorough, accomodating and a pleasure to deal with.

My tire leaked air pressure overnight. I changed it out and put the spare tire on. I went to Mr…read more Tire in Shelby and the technician looked at my tire while it was in the trunk of the car and said he didn't see a leak. I asked him could he spray it and look for a leak. So he took it into the shop and sprayed only the center tread and then looked at me and said he did not see a leak. I asked him are you not gonna spray the whole tire. So he let me spray it and I immediately found the leak. This is terrible service, and he acted like he did not want to make a repair.

Guys are super nice and got in and out in less than thirty minutes at closing time. Highly…read morerecommended

This is a followup review. I'd previously given 2 stars but I'd likely change it to 4 stars…read more I was mistakenly charged someone else's bill. Once discovered, I was soon contacted and my bill adjusted. I appreciate the honesty and desire to make things right. ​