Guys are super nice and got in and out in less than thirty minutes at closing time. Highly recommended

This is a followup review. I'd previously given 2 stars but I'd likely change it to 4 stars. I was mistakenly charged someone else's bill. Once discovered, I was soon contacted and my bill adjusted. I appreciate the honesty and desire to make things right. ​ read more

Caleb, from Mavis on Marion St , was the manager on Earl rd. today. He was kind helpful and respectful. Any questions I had, he explained it to me thoroughly. He made my oil change and tire rotation visit great today. And he came to my car and changed the engine air filter after it was left unchanged. A text message was on that it needed to be replaced, yet the other guy did not even bring it up or ask if I wanted it replaced. THANK YOU CALEB!!! PENNY SMITH read more

Steven was very helpful getting my North Carolina state inspection. I was in and out in less than 20 minutes. Would highly recommend if you need to get your car inspected. I will be back next year. read more

Mavis Tire on Shelby has really taken great care of me and my truck! Neely and his team got me in & out in no time when I came in with a slow leak in my front tire. They stepped up and helped me out- GREAT JOB BY A GREAT TEAM!! read more

WOW HOW THIS PLACE GONE DOWNHILL! My husband and I are long time customers and have always given great reviews, that is till now. I had a state inspection for my husband's car scheduled for a week earlier. I scheduled this through the SHELBY MAVICE WEBSITE. I show up on time, no one at desk, over 5 minutes later an employee (heavy set not wearing company shirt short dark hair and have never seen before) says "Can I help you"? I kindly let him know why I am there and that I have an appointment to get my husband's inspection. The staff member says "We don't do those here". I respond, "Yes you do I was just here last month look on your computer." He reiterates that he doest know what to tell me they ARE NOT DONE HERE. Now I must admit I was getting frustrated because I am being talked to like I am either crazy, stupid or both. I firmly repeated myself a was just begging to tell him that I scheduled it when a mechanic came out and said that The Inspector Quit!. I reiterated that I had this schedule since last week why didn't anyone check? There response "That's a corporate website". I am a former Medical Practice Administrator, I never raise my voice or use foul language when there is any issue ( I say this just in case the employee states otherwise). Gobsmacked by the horrible service, neither my husband nor I will be back. read more

The staff is always pleasant and they always do great work at competitive prices. My entire family has relied on Mavis for our auto service even before they were Mavis and will continue to do so. read more

Took my car here for repairs totaling 2951 dollars, anything that was suggested to be fixed I agreed to as I needed and wanted my car to be reliable. I had no reservations about it. Upon picking my car up, I made it 12 miles and the engine blew due to their negligence they failed to check fluids and oils. This could have easily been avoided. They have now cost me a fortune and my car is immobile after I tried very hard to maintain it. They refused to do anything about their mistake. Highly DO NOT recommend this place read more

Great guys here always willing to help us out when in need of tire and wheel work! Thanks -Don

I like taking my vehicle here. Friendly, fast service. Gene remembers me each time and I'm able to quickly drop the car for maintenance then take their shuttle home or to work. read more

I recently purchased tires from this shop and had a bad experience with the shop and the tires there shop provided me.

We made an appointment to have the tires changed on our travel trailer. We bought the tires separately, and showed up on the day of the appointment. Not only did they not seem to have put our appointment on their books, they had trouble figuring out what we wanted done. This was largely because they kept interrupting us to help other customers who arrived after us. Once they figured out that all we needed done was for them to put tires that we brought onto our travel trailer, they acted as though they were doing us a favor to get it done that day, as they informed us they were "very busy". This was even though we had an appointment. It took them over four hours to change our two tires, and again, we had an appointment. Every time we asked for a status update, they told us they would need to talk to the mechanic, then they never followed up with us. Overall, a very negative experience. The only positive was Doc, who was helpful. read more

Great prices. Great / friendly management. But guys (David)doing tire changes need motivation in a bad kinda way. Could hear complaining from outside shop and was more worried about the song playing than the work to be done. Very,very SLOW read more

I made an appointment with them for my girlfriends car for 10 am on a Monday and they forgot to enter the correct time in the book etc. She just wanted an oil change plus the filter, but it took over an hour and a half to do a 15 minute job. I went up to the desk to see what the hold up was and they said "It's almost ready."... I waited another 20 minutes just for them to say..."We've almost got all the tires put back on the car" I said, WHAT? ....Look man, we just came in for a oil change. Just put the car back together so we can pay up and be on our way." They were looking for something broken so they could fix it and charge us triple for what it would really cost. I've seen this kind of ploy before. Needless to say, we won't go back there. I didn't want to go there in the 1st place. My GF did. They even overfilled the engine oil on top of that. I should have done the job myself. Maybe my girlfriend will listen to me next time.... read more

This place is so expensive you may as well take your vehicle to the dealership. They will not even take your car inside to attempt to work on it if you don't pay $59.00 and some change. May as well say $60 bucks. In a matter of 3 weeks they got $1400.00 out of me. Also, that was using after market parts. You're just as well off to go to the dealership. No wonder the parking lot is empty half the time. read more