They will quote you a good price but when the come out and dig the holes and show you a septic…read moretank, they will say you need tree roots removed in your drain line if any trees are near your property. A 450.00 quote on the phone for septic tank drain becomes 3100.00 or more once they open the tank lids. There was nothing wrong with my system, just needed tank drained. They tried it on me but I told them no not going to do that. I am not the only person that has been taken or almost taken by this company. Please get estimates from at least three company's. They will come out and dig up your septic tank lids should be 2 then they suck the doo out. 350.00 to 650.00 high side. Also if you have problems with back ups then there is a filter that they clean anyway during the tank drain, not three roots. The next company came out and drained the tank for 650.00 which was high but they don't try and sell you stuff and say you need hydro pressure cleaning your drain for 2500.00 more. When I told them it was this company they laughed and said he knew it was them.

Sergeant Rooter & Septic (Stockbridge, GA is city listed on your novice) needs to be avoided by any…read morehomeowner unless they want to be taken advantage of! My mom contacted them to come pump out her septic tank because she is selling her house. This should have been an $800-$1200 job. Well...they charged her $3200. They double charged her for 2 separate items, they broke the lid with their bucket, they sold her several extra options not needed, and sold her a 3 year warranty (remember she is selling her house - she doesn't need a warranty). When I received the invoice, I immediately called the owner to voice my concerns (very direct too). He told me he would look into it the next morning. Took him 2 days, but we finally talked again. He said that he sees they did "accidentally" charge her twice for one item. Ummm...no they double charged her twice for two separate items! He said he would issue her a refund for one of the double charges. As I was working around the pool pump, I noticed they had cut the pool drain line that my husband had buried for her so that when backwashing the pool, it would run down into her bed of ivy. My husband had the pipe coming up in the bed of ivy and there has been no problem with it. I called to let the owner know they had cut this pipe and he sent his guys out. The guy tried to tell me that they didn't cut that pipe and that they had not been in that area or that gate. Well, proof of his lie in one of their "work evidence pictures." The gate is open and their shovel not too far from it. They also broke the lid with the bucket of their machinery when removing the ground cover. They charged my mom for the lid. If the septic company breaks it - they pay for it (according to other septic tank pump businesses.) On the pump report section for "last pump out of known," he put the date the house was built (2004). Ummm...the tank would be empty when it is installed...DUH! My mom didn't know the year it was pumped...what older/elderly person would remember this info. THIS COMPANY TOOK ADVANTAGE OF AN OLDER/ELDERLY WOMAN AND THEY HAVE BEEN CAUGHT IN SUCH AWFUL WORK PRACTICES!!! My next step is the Better Business Bureau and every social media and online review place that I can find.

High cost for service and did not honor estimate given. Service was timely and quality was good.read more

Simply the worst company I have ever dealt with for following up on their commitments. I have been…read morewaiting three months for them to come back to my home to complete their installation of a new septic pump. That wait has now been almost 3 months. I have called the office every week and was told by the gentleman who manages their office that they would be there by the end of the week. 12 weeks now and I am still waiting. There is a real lack of integrity and customer follow-up. The fellow in the office has continued to make my call and profusely apologizes. He understands why I can no longer deal with G&H. I know there are neighbors who had a good experience (probably those with a major service need that only required one visit). If you need follow-on support - be wary.

I had a major plumbing problem Rick and his crew were Great…read more! Very respectful of my property, kept me informed every step of the way. It was a huge project, price was reasonable. Very grateful for the work they did Rick's will be my go too for any project I might need around my home.

Got a Quote from this guy in Feb/March 2025 and paid him…read morehalf up front for a total bathroom remodel. Workers only showed up about 3 hours a day and half the time I watched them from my cameras. was told at least 10 days they would be there and never showed. Took 2 months to halfway compIeye and had to pay a sheetrock company to finish the ceiling cause it looked like a rollercoaster and now the grout from the shower is falling off and can't get a response. This house was a remodel and this company was definitely a waste of my time.

My Mom had a serious plumbing problem not during the week, but of course on a Saturday morning…read more They came from Milledgeville and took care of the problem that was hanging over our heads! They dug up the old plumbing line, which look like cardboard to me, and replaced it with a NEW system! Now my 84 year old Mom can run as much water as she wants! They came and finished the same day! They left everything better than before!!! Thanks Keith McDonald Plumbing for GREAT service above and beyond the call of duty! You got my vote and my call every time! If you want the best-----CALL THE BEST!!!!!

Called early in the morning and in less than 2 hours Travis and Lincoln were there. They were very…read morepolite and did the work in a great time frame. Also Madison was very helpful and polite on the phone. Will use them again if needed. Thank you guys.