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    Sergeant Rooter and Septic

    2.0 (4 reviews)
    Open Open 24 hours

    Services - Sergeant Rooter and Septic

    Drain installation

    Drain repair

    Hydro-jetting

    7 More Services

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Water pipe installation

    Water pipe repair

    Sergeant Rooter and Septic Photos

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    2 years ago

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    Plumber Pro Service & Drain - New Rheem 50gal hot water heater.

    Plumber Pro Service & Drain

    (67 reviews)

    Had a great plumber, Caleb from plumber pro. Did an excellent job fixing my water line at the…read morecutoff box. Delivered this great service after 5pm! Very knowledgeable, did the job quickly, answered all my questions I'll be using Plumber Pro for ALL future plumbing needs!!​

    I do not know where to begin…read more We hired this company to do the necessary plumbing for our small commercial kitchen after being assured by John Regusa that he knew what all of the city requirements were necessary to pass a plumbing inspection. What followed was something that took four times longer than communicated and was wrought with one frustration after another. Along the way I expressed concerns over the way things were coming along, however, was told by John at every turn that he knew what he was doing - even when it was apparent that he did not. I paid this company half of the total amount up front and John did his best to get me to give him the remaining half BEFORE the inspection, even lying to me about having scheduled it for the day he was due to finish all work. This was one of many lies he told me. Another of his lies was that he pulled a permit for the gas line he installed which, as it turned out, we did not need because there was an existing gas line already in place. The inspector confirmed the permit was not pulled and only added much after the fact in an effort to cover his behind. John still insisted he was right and the inspector was wrong. John simply had an excuse for everything. Long story short - the inspection failed - miserably. The inspector was shocked over the shoddy work done and simply could not believe his eyes at how some of the piping was rigged. The owner of the company, "Sam", was incredibly combative, deflective and completely unwilling to assume any responsibility from the very beginning. He refused to have a conversation with me at the very beginning, instead, insisting we communicate via email only. His deflection and defense of his employee John in light of emperical proof of lies told and sub par work completed is truly astonishing. Sam even has gone so far as to lay blame - get this - on me for believing John's lies. The two essentially continued to pee on my shoes while telling me it was raining. I believe this company does a signficant amount of damage control and positive PR to hide their MANY negative reviews I unfortunately came across too late. I would avoid them at all costs, especially if you are female as they seem to think we're all naiive and ignorant whose eyes they can easily pull the wool over. I intend on filing a complaint with the GA Secretary of State's Construction Industry Licensing Board - Division of Master and Journeyman Plumbers, BBB and all other appropriate forums. Here is a picture of the sink that John left on these blocks. This was how he left it after telling me it was finished. When I expressed dissatisfaction with this rigged set up - he backpeddled and told me he could get leg extenders, however, he had truly hoped I would be o.k. with it the way it was left. Amazing. The rest of his work was just as unprofessional.

    Sergeant Rooter and Septic - septicservices - Updated June 2026

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