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    Downcity Outfitters

    4.0 (5 reviews)
    Closed 10:00 am - 5:00 pm

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    KIEL JAMES PATRICK

    KIEL JAMES PATRICK

    3.7
    (3 reviews)
    3.2 mi

    My fav clothing brand in the entire fucking world. Everything they have is so so insanely beautiful…read moreand cute and I've never found a brand that embodies me better. So entirely worth the price. here is a pic of a few of my sweaters.

    Purchased a sweater back in April and it was received with a horrible smell and the quality of…read moresweater was not good. Looked as if the sweater was made poorly and the neckline was stretched out. Called to get a return label to send back. No one apologized yet did acknowledge that there had been an issue with the sweater smelling and some returned due to that issue. Noone saying "I'm sorry we sent you a horribly smelling sweater".... Just sent a return label so sweater could be returned. I returned sweater. Saw that a week ago it came back on the website with a preorder date of 1/5/25. I placed the preorder with hopes that the sweater would be of better quality and not the horrible smell of the last sweater. Two days later I receive a email stating the sweater had shipped. How could this sweater ship if the preorder date was 1/5/25 and this is 12/14/24. Received sweater today and it was the same stinky, stretched out neckline sweater order months previously that I returned. Not only do I have to run around again and return this sweater to the post office but what company sends out the same sweater that was returned due to complaints that it was damaged and stunk. A $148 dollar sweater, that was smelly...sent out again!!! I am beyond aggravated with the company and the lack of integrity of their products. If you knew the sweater was returned due to defects and smell why not damage it out....not try to sell it again. I will not be purchasing from this company again. Their customer service stinks and obviously do not care about good customer service. Unbelievable!

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    KIEL JAMES PATRICK

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    Downcity Outfitters - menscloth - Updated June 2026

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