I have been seeing Dr. Cynthia Bidgari for over 7 years, and she has always been brilliant, as well…read moreas the men personnel that work there. But there is an individual woman who has time and time been downright rude. Dr. Bidgari has since taken a job elsewhere and I have had just about enough of this rude individual. I have now been told I have to pay per page to get my medical records.

I found Dr. Bidegary-Tok to be efficient, highly skilled and enjoyable as a person. Due to some…read moremedication, I am taking, I have some special needs and required a couple of appointments. Doctor Tok was absolutely terrific. How she made an eye exam fun is hard to explain, but she did. I also found her staff very nice.

I was having less luck with new glasses and began to wonder if they'd been made improperly. And…read morethen the opthamalogist at Costco recommended cataract surgery. I was surprised. I went through with it. To say it was life changing isn't strong enough. I see clear - even in dim light. I discovered there are way more stars in the night sky than I knew. Reading doesn't tire out my eyes anymore. And eyeglass prescriptions are not only infrequent going forward, they are cheaper because I no longer have to pay for the polycarbonate lenses.

I scheduled an appointment three weeks in advance, only to receive a call after 5 p.m. the night…read morebefore informing me that the appointment had been incorrectly entered by the call center and would need to be rescheduled. That alone was frustrating and unprofessional. What made it worse was the call itself. Heidi, the representative who contacted me, was rude, dismissive, and clearly not suited for customer-facing work--especially not at the end of the day when she seems unable to manage her attitude. Her tone made it clear she had no interest in helping resolve the issue she was calling about. This experience was enough to convince me to take my business elsewhere. If this is the level of service you consider acceptable, I won't be the only one.

I just talked to the Receptionist and she was the most RUDE professional I have EVER dealt with!…read moreDon't bother!!!

Dr Thompson is a top notch optometrist. He had provided me with great care in dealing with/caring…read morefor my inflammation/auto-immune issues that affected my eyes. He is thorough and provides excellent care to his patients. He is dedicated to sharing his knowledge and expertise in a clear, concise and easily understandable way. I highly recommend Dr Kirk Thompson for all your eye care needs! Without hesitation.

I really like this doctor! He is articulate, very forthcoming with info, efficient and pleasant…read moreabout conducting exams. He offers options and explanations that make sense and encourage good choices. In agreement with others, though, to me the office staff does seem a bit quirky and uncooperative. However, this is a small-town practice, and I don't expect or want big-box handling. I look forward to my visits.

The dr was always INCREDIBLE !!!His wife now thats where his business took a nose dive . I hate…read morehate hate to write anything negative about anyone . But no matter how many times i tried to call she was always rude and argumentative. I could count on one finger actually zero fingers how many times she has ever been pleasant. Shes argued with me about bills i supposedly owed only to find out when i pointed out and sent her the confirmation of her receipt she wrote showing i paid it off to finally prove it was done . The drs incredible his wife...... well you decide.

There are people out there that have to go to work and then there are people that want to go to…read morework. When I showed up today, I was greeted with a smile from every employee, and these people wanted to go to work. There was no fake smile, there was no this isn't my job. They were working together in a very positive way.

Dr. Chen and Dr. My have gone overboard to diagnose and treat my multiple eye issues over the past…read more2 months. They have fit me in when I had issues and referred me out quickly, as needed. I feel confident in their expertise and feel privileged to have them as my Drs. The office staff is phenomenal, especially Abby at the front desk. I cannot recommend them enough! Awesome group of people!

Not a good front desk experience- called and specifically asked if they accepted our insurance and…read morewas told 'yes'. Spoke to them again day prior. After a 90 minutes drive for both of us, we were greeted with a 'We do not accept ANY vision insurance; we may be able to bill your medical insurance & please sign a waiver for out of pocket expenses'. What a waste of our time and how inconsiderate when we asked about this when making the appt and were not told this until our arrival.

Best eye appointment I have ever had. The doctor and staff were very through and on time. Front…read moredesk staff was also great! I would highly recommend this office

This office is great! Clean, comfortable and welcoming. Staff is professional and I would not go…read moreanywhere else, thanks Dr Harris, you are the best!

Beautiful office, staff if friendly and helpful and the doctor is very kind and patient!read more

Dr. Reis has been an excellent provider of eye care. For my first appointment I mentioned…read moreirritating flashing and floaters. He did a thorough exam and immediately referred me to a retinal surgeon for evaluation. He has since closely and carefully monitored my eye health. Having moved to the Olympic Peninsula from a major metropolitan area, I have experience with the care of ophthalmologists at a large university hospital. They may have been top in their field but I have received no better care than I have by Dr. Reis. I trust him implicitly. One note for those seeking an appointment with Dr. Reis, I was informed this practice has been purchased by a new team of ophthalmologists and Dr. Reis is no longer working there. I hope to follow him to his next location.

He was just great. Did everything correctly very through and efficient. Very personable. I would…read morerecommend him to everyone.