I would highly recommend Hill City Music (Lynchburg) for their friendly staff, competitive prices…read moreand expertise in guitar maintenance. I brought my Taylor acoustic guitar in for a set-up and Daniel did an outstanding job on the neck. The action is so much better, and I now can barre chords at the 10th fret without worrying about Carpel Tunnel Syndrome! Thanks, Daniel!

I just bought my first instrument, and a friend recommended that I use Hill City Music. They were…read moregreat for guidance, and when I could not find what I wanted locally, they found and refurbished what I needed themselves. Very communicative and helpful and friendly. I will use them again as the need arises.

Had a question for the owner about pianos - he was very helpful. He definitely knew about pianosread more

I've always had gr8 experiences with these cats. I go when owners there f something specific I…read morehave questions on. . . been using BKM for 10 years. If you have issues dont whine, just ask when owner will b in. Flutes always have to b sent off for pads. . . otherwise just superglue it on yaself . . . If u are taking ya ax there to get restringed, find another hobby.

Extremely kind people. knowledgeable and aided me in fixing a tuning knob on my guitar with a scrap…read morepiece in about 10 min. always come here for changing strings cause it's so cheap and fast. highly recommend for all guitar fixing

Never ever try and trade anything here. Tried to trade 2 very nice 1000 dollar (market price)…read moreguitars for a 600 dollar bass. (was in a pinch) and they wanted me to throw more money into the deal. ( I originally only came with 1 guitar and they wanted to trade the guitar and for me to put cash towards it. came back with 2 and they wanted the same thing, even though the value of my guitars was clearly worth way more) I've toured the world and worked along side A List artist for years and years, and they tried to scam me into an unfair trade + cash situation. never do Business here unless you enjoy loosing money

While exploring downtown Roanoke I stumbled upon Fret Mill Music. The display windows of guitars…read moredrew me in. Even though I don't play guitar I appreciate the instrument and did once play an instrument. The owner was strumming a guitar and asked if I needed help. The store is packed full of guitars floor to ceiling, They also have two rooms for lessons or demonstrations. They also have wall displays of guitars. The store had brisk business on a Saturday which I was delighted to see. A very, very cool store and my guess is the best in the area.

I'm from out of town and popped in to check the place out Talked guitars with Mickey. Very…read moreinformative and knowledgeable. They have a great selection of Acoustic guitars (my primary interest) but some nice electrics as well. I have plans to add another Martin or Taylor to my collection and will absolutely buy from this shop as opposed to the big box.

I am a little disappointed it Stafford's this time round. I called and asked if they could change…read morethe pick ups on my electric guitar if I brought them in and they said yes, so I taken my guitar in with the pick ups I purchased online and 4 days later they called me back and sai they could not change them out because he worried about the "Sound Quality" and don't think I would like them....first, He or they don't know me or my taste. second, if I didn't want these in my guitar, I would not have bought them and 3rd what ever happened to laying your personal opinions aside and do only what you are paid to do?

Friendly folks. When I'm in town, I usually buy some guitar strings from them.read more

Walked in just to check out what they had, walked out with some unique items - nothing expensive,…read moreno new to me instruments, just some unique music related items I've never seen anywhere else. My bride made sure to not let me get too close to the guitars, basses and other stringed instruments for fear that I might actually take one down, play it and decide it needed to come home with me. The gentleman at the cash register was personable, talkative and put us (the customer in the store ready to pay for items) before people calling on the phone. He went so far as to take an item out of a damaged box for us, allowed us to inspect the item and then put it in an undamaged box. If I visit Mt Airy again, I'm sure I'll swing by here just to see what's new.