Lies, lies and more lies.........
Once again I have waited for a delivery from DPD that did not arrive, but happily thanks to the joys of technology, I can see the reason given for non delivery.: Locked Gates!
Now this is news to me, as the delivery address is a city centre business, in fact we don't even have gates, we do however have a front door, which is open, we do have two counter staff, and in the rare event that nobody is at the counter and the door is locked, a perfect storm for delivery drivers, if you will, you'd think they would have the nous to actually knock the door. Except they don't, that is assuming of course they actually came near the place and didn't just spoof the POD. Maybe this would account for the lack of "we tried to deliver" card. Maybe the driver was too busy reading the Daily Sport to try and actually meet his delivery schedule, who knows.
Trying to phone customer services is hilarious, you first talk to a robot, stay on hold for 20 minutes, then get through to a disinterested scouser who phones the depot (or has a 3 course lunch, going by the time it took) only to come back with the excuses you have heard time and time again from DPD.
But seriously, is it too much to ask that items ordered before christmas, on next day delivery, be delivered in a week? Apparently DFD do. read more
