I was very disappointed by Dr. Lo. She was not forthcoming with information or very helpful. In fact she made me feel worse than probably what I should have felt. She went about doing the eye exam with almost no explanation of what she was doing. When I asked her questions, she really didn't answer them well or it seemed like she didn't want to answer them.
When she went to put drops in my eyes, she did not explain what the drops were, did not tell me they would sting until I asked her if it was normal, only that she was surprised I had never received them. Upon reflection I should have asked what they were, but as the optometrist she should have automatically explained to me what they were especially since I told her I had not received these drops before. She only said the drops would allow her to see my eyes better, no mention that she was dilating them. I only figured it out because I finally remembered that the 2 previous optometrist I went to wouldn't give me drops because I was driving afterwards and were thinking of my safety. Not so much with Dr. Lo - she not only put these drops in my eyes, she then did not give me ANY warning of their effects. Absolutely no warning before I left either. Her only comment was to ask me if my eyes were bleary but no explanation as it why they would be.
And, I drove home, with bleary vision and heighten sensitivity to the sunshine not sure why that was until 5 minutes from home I realized the drops must have done them to me.
I'm never going to her again. And, I would not recommend going to her either, unless you like your optometrist who doesn't explain much to you and doesn't put your safety first. read more