I'm really disappointed by my experience here. While visiting Canada from the U.S. with my family,…read morewe stopped in for a quick glasses repair and to browse some frames that aren't available back home. Unfortunately, the visit quickly turned uncomfortable. I noticed I was being followed very closely around the store and was repeatedly asked if that was "all" before I'd even had a chance to properly look at anything. What stood out even more was that this treatment seemed to be directed only at me and not at other customers of different races. Because of this, I decided to put everything back and leave. No one should feel singled out or unwelcome while simply shopping. I can't recommend a place that made me feel this way, and I won't support a business where I experienced what felt like discriminatory treatment.

I would rather mop the ocean dry than EVER shop here again. The old lady employee was absolutely a…read morepain in the ass to work with, very condescending and seemed in a hurry even though I was the only customer there.

Anyone else sick of hearing the worlds pivot and nimble as we get deeper and deeper into the…read moreCovid-19 crisis? Yeah, me too. But you know what? Spadina Optometry has done some great pivoting their business model. Enjoy the clichés. I was almost out of contacts. Pretty scary during this uncertain time. I need them. My glasses are wobbly, and can't be used to exercise (2 metres from others) or look cute in video calls. Boo. Luckily, SO has been extremely *nimble* and switched to email orders. They have my 'script on file, and I emailed and paid via transfer. My contacts arrived within two days. Brilliant.

Would not return…read more The optometrist I saw was neither caring nor knowledgeable with respect to underlying diseases for rapidly declining vision. Go elsewhere.

Bar none, the best medical clinic I've ever been to. I called about an issue that I was having, and…read morethe receptionist jumped through hoops to get me seen by their professionals at the clinic. She also took the time to escalate the appointment to a neuro ophthalmologist given my history and was so caring and kind. Anna Yoo is also a fantastic optometrist. Kind and succinct, professional and understanding. I have a lot of medical issues and it has been a true blessing to experience the care of this clinic as it has out performed all of the other medical clinics I have been to. Super grateful to have been referred here. Kacie, or Casey ( unsure of spelling ) the receptionist is outstanding.

Dr. Rodriguez is outstanding. She found early signs of a problem with my eyes twice. Could have…read morecreated significant problems later on. Great atmosphere at the office too.

An excellent optometrist office I've been getting my eye exams and glasses here for over two…read moredecades. You get the full spread of eye checks & can get yourself new glasses here.

I've had Archie Chung for the past 20 yeas and he's been nothing but wonderful and professional…read more Very clean shop as you would expect from a optometrist. Great patient manners from a Dr. All around great guy.

Good customer service. Great and friendly doctors. Good hours. Glasses can be pricey.read more

The front desk ladies are in a serious need of a sensitivity training. How to greet people , how to…read moremake eye contact, how to talk properly. Unfortunately they lack the basic skills of being human ..

After having my eyes tested and having a new prescription, I needed assistance in deciding on…read moreprescription sunglasses. Leo was the agent who addressed my issues. Having encountered issues the previous year with another agent. I was most grateful to Leo for listening and trying to make up for poor service last year. He was amazing, doing everything possible to make this a much better experience. Efficient, friendly and understanding. What more does one want?

They don't honour appointments! Keep in mind that you can be…read moredenied an appointment if you made it online. I've been a loyal patient of this clinic for over 5 years and today I was told that my appointment is not his their system and so I have to reschedule. I did make an appointment and I did show the confirmation to the person at the front desk. But still I was told that next time I should call... Then please remove online booking tool from you site!

Unprofessional place--avoid at all costs!!!…read more I had an eye exam here, and they made a glaring error: my right eye axis was off by 20 degrees. Small differences can happen, but 20 degrees is unacceptable for a place that claims to be professional. Even then, I wasn't angry. The real nightmare started when I checked my glasses. I bought a handcrafted frame from Japan for more than $800 after tax--fragile, unique, and something I truly cherish. On the day they tried to "fix" their axis mistake, instead of handling it properly, they decided to bend my frame without my consent. Now it's distorted, misshapen, and looks awful. They brushed it off as a "small adjustment." How ridiculous! Who bends a fragile Japanese frame to fix an optical prescription error?! I'm devastated and deeply disappointed by the way they treat their customers. And yes--it was Dr. Rebecca, the same name that appears in many other one-star reviews. Also, after few rounds of communication, the clinic refused to admit their mistake, still saying their intention was good, and the issue was small. The most irresponsible clinic I've ever encountered. A complete joke.

The staff there have no knowledge of insurance policies or they pretend they don't know . I went to…read morethe clinic on July 19th 2023 as my first vist to this clinic for eye exam because I got some infections to my eyes. I notified the staff that I just did eye exam in May this year and I have CanadaLife insurance, they still let me do the full exam which cost me $150. As a result I got $0 covered under my insurance.

waited 6 months for an appt. waited 2.5 hours past the scheduled time for the appt only to be…read morediagnosed by a "fellow" and not the dr I had an actual appt with. the fellow told me that I had no issues and sent me packing. what a total waste of time that was. I will never return to this place and will now have to start the process all over again with someone else who hopefully sends me to a specialist that might actually see me instead of having the fellow misdiagnose me.

I had my a red eye that looked like an infection. I was able to book an appointment and get it…read morelooked after, a few month later i went in to have my eyes checked so I can buy contact lenses. I was happy with all tge details they provided me and the contact lens fitting service. Thanks Toronto Eye Clinic.

Very rude and disrespectful secretary. No patience at all when verifying information such as my…read moreappointment time. When I called to cancel the appointment and reschedule at their other location, she said "ok bye" in a very rude tone and hung up immediately. I would not recommend going to this location if you want to be treated like a human.

want to make appointment for April 2nd for my daughter18yr , reception sound very upset and not…read morefriendly, like to argue not listen what I tried to say , she sound like this places just want big money, small checkup and eye exam she said go back to your old doctor or pay $160 , why she have to pay , is covered by government . I will not recommend to anyone.