I came to FYZICAL Therapy and Balance Centers and met with Kenneth Kuras after struggling with…read morevertigo for eight years. From the very first session, he listened carefully, explained each step of the treatment, and created a plan that finally made sense for what I was experiencing. I also had appointments with Nicole and Dana, and their guidance and encouragement made a huge difference throughout my visits. They gave me simple, effective exercises I could do at home, and after just a few sessions, I noticed real progress. I was able to turn my neck without the fear of triggering another episode--something I hadn't felt comfortable doing in years. I'm no longer anxious about driving to a stop sign or turning my head to check for traffic, which used to be a daily source of stress. I'm incredibly grateful for the care and expertise of the entire team. They helped me regain confidence and control over my life, and I highly recommend them to anyone dealing with vertigo or balance issues.

I was referred to Fyzical Therapy and Balance Center for knee and shoulder pains. On my first visit…read moreto Fyzical Therapy I met Gunjan Patel. She made me feel comfortable and heard. She explained what was causing my pain and how I could minimize it. The exercises she gave me were easy and effective. I received printouts of each exercise and exercise bands for each move. I highly recommend Fyzical Therapy, Gunjan Patel.

As someone with 30 years of being employed in many varieties of medical offices, it is my…read moreexperience that the office staff can make or break any practice no matter how good the Doctor is. That being said, the entire staff, from front office through the Doctor is top notch. Friendly, caring, knowledgeable. I was impressed that I was provided many options to not only help diagnose my issue, but to ease pain until there was a clear diagnosis. I was never pressured to lean toward just one treatment option. I highly recommend this company.

I'll lead with what I told Dr. Winegar. I think rating healthcare should be different than rating a…read morerestaurant as the stakes are certainly higher. At the end of the our second opinion visit I thanked him by saying how vastly different our experience at BlackRock was compared to St. Lukes, and weirdly so. The entirety of the appointment today had a very different vibe and energy that was inviting and positive the entire time. I cannot emphasize the contrast in visits enough. Every employee was glad to see us, in fact it seemed even admin staff felt they had just as much skin in the game for healthy outcomes as Dr. Winegar. Yeah, the differences were that stark. This is almost an apples to apples comparison as the outcome of the second opinion was nearly the same as the original prognosis. We found a clear difference in quality of care. Without the details, I'm of the opinion that we dodged two medical bullets by switching to BlackRock. I only mention other business names because healthcare should be fairly close in terms of service and in this case it wasn't even close.

Arrogant physicians with long wait times. There are far better choices for orthopedic care! just…read morecheck the reviews

I would NEVER WVER recommend this doctors office to anyone. My husband saw dr shane leavitt who…read moreaccused him of abusing his medication when the reality was that he never abused it he took less than recommended and also had constant issues with getting prescriptions sent to the pharmacy at all. He said it was suspicious that we had to call the office multiple times to have prescriptions sent over after they said it was over TEN TIMES. Then when his PA Dillon advised my husband to up his dose from a 5mg to a 10mg every 4-6 hours they consistently sent the prescription in wrong and only for 5mg. They distinctly made him appear as a drug seeker when he started off saying he didn't want to take the meds at all, then when they recasted him at 4 weeks as planned the doctor said there was 15 prescription sent over and that this would be my husbands final refill and taper down of opiates which we we're completely excited about! We'll two hours later we call the pharmacy and shocker no script sent. We call the doctors office and get a call back from dr leavitt himself saying we had picked up all 15 scripts. Not true at all it was 4 which was exactly what he had prescribed and exactly on time each time never early. Then he discontinued treatment and threatened my husband with being redlined at the pharmacy, I spoke with the pharmacist who knows us very well and recommended reporting him to the board of medicine. Which will be done tomorrow first thing! Oh best part! When he discontinued medication treatment he also refused further treatment for his broken hand/arm. So he left my husband with broken bones and a cast with no doctor for treatment. He also refused to set my husband up with a new doctor or recommend a new doctor for him. He's an awful person. And doctor. Even threatened to punch my husband while putting the cast on. Don't ever let him touch or treat your body he discriminates against people of color and people with tattoos and piercings as well. If I could say anything to Dr. Leavitt communicate with your PA and if you're unable to do that, don't be a doctor. Obviously, your PA is more educated than you are.

This is a patience of Dr Tadje. 4 years ago after walking on bone on bone knees for 30 years I am…read morein the best shape of my life thanks to the doctor had both knees replaced and between the quality of the care the staff absolutely excellent thank you David T

Dr. Tadje and staff are exceptional! They all are so…read moreprofessional yet caring! Thank you!

I'm extremely disappointed with Direct Orthopedic Care. A year and a half after receiving…read moretreatment, I suddenly received a voicemail saying I was about to be sent to third-party collections. I had never received a single bill, letter, or phone call prior to this. No warning--just a voicemail threatening collections. When I called to resolve the issue, they told me there had been an error with billing my insurance. I had spoken with them last June about this exact issue and never heard anything back, so I assumed it had been resolved. I asked them to rebill the insurance, and they said no--because it was now past the statute of limitations to bill the insurance company. When I asked why I was never told this, they claimed they had mailed me five letters. I never received any of them. When I said that, they basically accused me of lying. The representative I spoke to was rude, dismissive, and completely unprofessional. There was no empathy, no accountability, and no willingness to help resolve the issue fairly. It was clear they just wanted to shift blame and be done with it. What's worse is that after reading other reviews, it seems like this kind of billing nightmare is a common issue at this place. Clearly, there's a serious problem with their billing department and overall management. It's a shame because the doctors themselves are great--but the front office and billing staff are awful. Every time I've visited the office, I've encountered rude, unhelpful staff who act like they don't even want to be there. I absolutely do not recommend Direct Orthopedic Care. Unless you want to deal with surprise bills, rude staff, and an office that refuses to take responsibility for their own mistakes--go elsewhere.

So happy with this place! Signed in, got right back, got…read morex-rays, met with provider (Paige) and got instant relief. Why can't this happen with all medical offices?

Caring and knowledgeable podiatrist. Staff was great. Facility/office is beautiful. As a new…read morepatient it took a while to get in but it was worth the wait. I would highly recommend.

Doctor and his staff are incompetent. I now understand why he only has 3 stars between…read moremisdiagnosis. 0 pain management, horrible, bedside manner and dealing with his childish incompetent staff was one of the worst experiences of my life. He has left me hanging in massive amounts of pain with no callbacks, no follow-ups or anything. I don't even know how he's a doctor anybody reading this should run and go anywhere else.

I don't know why this location gets poor reviews. I had to take my child there three times for…read morebroken fingers. We hardly had any wait and were seen right away. The doctors were very thorough and knowledgeable. I highly recommend this location.

I had my right hip replaced by Dr Holley and his staff. I am and will always be forever greatfull…read morefor what they have done for me. I owe them my life and more. He gave me my mobility back. My everyday pain was a 9 to a 10. I had an injury to my back in 2012. So I've been dealing with that pain since. Then a couple years ago my right hip started having problems that left me with hardly any mobility. My right hip pain trumped my back pain. I ended up seeing Dr Holley and like I said, he gave me my life back and got me mobile. I still have back issues, but are unrelated to the hip. I wish I was rich, because I would treat his whole staff to a catered lunch. To Dr Holley...thank you for what you have done. Words cant express what this has done for me. May God continue to use his hands through you and heal those who are suffering. With this I pray in Jesus name.

This place is awesome! Dr Lavarias and Dr. Jorgensen have…read morebeen incredible have helped me in being able to recover and enjoy my life pain free. I have had a few issues this past 3 years requiring 2 neck disc replacements and now a L-5 S-1 fusion. They diagnosed me and explained all my options really fast. When I made my decision on what I wanted to do they got me scheduled in a very quick manner so that I wasn't in pain for very long. Dr. Lavarias is incredible with her diagnostic skills and Sr. Jorgensen along with Dr.Lavarias have done an incredible job on my surgeries. I recommend them to anyone who has an issue with their back or neck.

The worst experience ever !!! I stopped by just to get a prescription refill for my pain pills. I…read moretalked to Dr. Bob Pollman about 5 minutes, we talked about my trip to Europe..Then he asked his receptionist to call it to my local pharmacy.. No care of any kind was provided.. My previous doctor who unfortunately moved away was renewing my prescription once or twice a year.. It only takes few seconds and there was never any charge for it..So it did not even cross my mind to ask if this doctor is going to charge for it. Boy, was I wrong.. For about 5 minut conversation about my trip to Europe, Dr. Pollmann had the nerve to charge Medicare { I'm 78 years old } over $600 !!!! In my opinion this is a clear case of Medicare fraud. He did nothing for those $600 .. Medicare paid portion of it and he sent me the bill for the balance , $236 !!! I would strongly advise anyone to stay away from this place !! I'm filing a complaint with BBB and an Idaho Board of Medicine..I will also notify Medicare and ask them to investigate.. I want to know how the doctor justified $600 bill for doing nothing. I wish I have read the recent rewievs of this clinic !!!

My husband is in the beginning phase of dealing with a shoulder injury and we've been referred to…read moreDr. Palmer for an orthopaedic evaluation. I had his office email the new patient paperwork, so checking in was a breeze. The front desk staff are very kind and helpful. When shown back to an exam room, the MA also was very pleasant. Dr. Palmer's associate was to the point gathering the information they needed, and spent time manipulating my husbands shoulder and making notes, then sent in Dr. Palmer himself. A pleasant man, first impression is that he definitely is in this to help his patients recover, be it by physical therapy or surgery. He explained everything clearly, showed the proper amount of empathy and left my husband and me feeling comfortable with him and his knowledge at the end of our appointment. His scheduler (?) Stephanie was amazing at getting my husband set up for an MRI and providing us with the medications Dr. Palmer prescribed, and the biller as we checked out was also personable, knowledgeable and friendly. The office is easy to find, being in the Tallus medical plaza on Overland, near Eagle. There is ample parking and the waiting area is welcoming and comfortable. We look forward to our continued experience with Dr. Kyle Palmer and his staff.