After reading the many positive Yelp reviews, I contacted this clinic to request additional…read moreinformation about bringing in my one-year-old Yorkie to be spayed.
My initial phone call requesting a quote for the procedure left me surprised and satisfied with the information provided by the friendly clinic staff member over the phone.
I was quoted a price that was $225.00 less than that of the previous lowest-priced quote I had received from three other veterinary clinics. Could it be too good to be true was my original thought.
This price included lab/blood work, the actual procedure, recovery period at the clinic, and medication.
Unlike at any other clinic, which charges a separate fee for bloodwork that must be done days before the procedure, all required bloodwork here was to be completed on the same day as the procedure.
Feeling comfortable, I scheduled an appointment to have the procedure done here.
Upon arriving at the clinic, I was pleasantly surprised at how large and clean the exterior and interior of the clinic were, as everything appeared to be well maintained.
The staff members immediately welcomed me to the clinic and checked me in.
The entire staff is extremely friendly, outgoing, supportive, and professional.
While waiting to be called in, several other pet owners walked in with their pets to be treated, while others walked out with their pets appearing satisfied with the service they had received.
Side note: This is a very popular and busy clinic, yet the personalized service provided to each visitor was top-notch.
I waited less than ten minutes before my wife and I were called in and escorted to a room with our dog.
After I had been seated in the room for less than three minutes, Dr Bory and one of his assistants entered and introduced themselves to my family. They both took a seat on the extremely clean and polished floor with crossed legs.
I found this action surprising, yet it put my family and me at ease as the doctor and his assistant were closer to our dog, which seemed to put her at ease.
This action of sitting on the ground also made the doctor and his assistant feel friendly, compassionate, and truly caring for our dog.
I might add that the examination table in the room was up against the wall, as the doctor advised he uses the table as needed and prefers to sit on the ground to be at eye level with family pets. This was very cool.
The doctor allowed us as much time as needed to ask questions, and his responses were very informative and educational.
Dr Bory explained the procedure and recovery process. Dr Bory was easy to understand, very friendly, a great listener, and went out of his way to make us feel comfortable and at ease.
Feeling satisfied, we left our dog and six or seven hours later, I received a call that our dog was ready to be picked up.
Three days later, our dog, while wearing the cone around her neck, is doing great, playing with her brother, and is back to her loving and playful nature while recovering perfectly.
Dr Bory and his entire staff are to be commended for a very positive and friendly experience. We are truly thankful for the AMAZING and professional service we received during our visit. Thank you!
