My son came down with a fever, and my pediatrician recommended a visit to urgent care. This…read morelocation is the closest to our house so we gave it a try. Once inside I learned that you can schedule an appointment in advance if needed. Registration is to be done online via a QR code. Because my need was outside of the norm, a receptionist assisted with registration. I could tell that they were new, as many mistakes were made, from entering myself in the system rather than my child, failure to ask for my insurance card, and having to repeat/enter information in several times. I appreciate the need to learn; however, at some point it would have been helpful for someone else to take over (eventually they did). Once taken back, the RN that assisted us was super kind and gentle with our son. He took the time to answer any questions that we had. The NP was kind and listened to our concerns. We were advised we would receive a follow up call, as of late (it's been 5 days) and that hasn't occurred. Overall, I was really pleased with my experience, at PM. The location is close to my home, I can make an appointment if needed, the staff are kind, the location is clean and they did a great job caring for my kid.

My baby boy had a rash break out and I had no idea what it was. His father took him here before and…read moretold me to take him to this urgent care vs the one close to home. This place was quiet and clean. If you have a problem with the QR code for intake the sweet young lady at the desk will assist you on her computer. I went at ten o clock at night and they had a couple of families with their little ones. They were called so fast. Our time came quickly after being admitted in the system and paying my co-pay. The staff was nice. The doctor was awesome. Compassionate, knowledgeable, gentle and understanding. I can't think of another urgent care I will take my babies. I'm glad they exist! Plus the hours are parent minded. They get we may need help 10 at night or later. Thank you!

We started using CNHS after we moved from Arlington to the Maryland area. The doctors and nurses…read morequickly respond to requests or questions, and there's never a long wait once you arrive for your appointment. The two doctors I've seen take their time to explain everything and are patient with all of my new parent questions.

Anytime my son has been sick they get him In within the day…read more I'm a clinician as well and they respect my time and my concerns. The doctors always call me back in a timely manor. They have changed doctors a few times but they have always been on point and respect my son. The staff is always kind and courteous. They always greet us by name and always show extra concern for my son. The wait time is never really long? And in the rare occasion that it was, Someone always checked in with us.

Don't even bother. I can't even get anyone on the phone to schedule an appointment, been on hold…read morefor 25 minutes without even speaking to anyone. These reviews don't give me any confidence in their abilities either.

Dr. Hubbard and her team have provided Pediatric care for my son since before he was born. I…read moreinterviewed her when searching for a Pediatrician as soon as learning of the pregnancy. Dr. Hubbard answered each of my detailed questions about her medical philosophy and care protocols (yes I was a first time dad and read too much "What to Expect when you are Expecting"). She answered each question in a matter of fact manner. She also was very understanding. Moreover she seemed very warm. We became patients and she made a visit to my new born son in the hospital the day he was born!!! Over the years she has discovered minor issues that could well have been major like an irregular heart beat and a minor illness. Unchecked, it may have cause my son issues down the road but she and her team are always very thorough. Another piece of mind is that the office is under the umbrella of Children's National Primary Care; which is associated with the world renowned Children's Hospital in D.C. As far as medical care and patient care, this office and Dr. Hubbard (also Dr. Tucker-Powell) are top notch. Fast forward 15 years from my first interaction until today. My son is still a part of the CP&A family. As a teenager they provide him care in a way where he can be a self advocate for himself and he is given the space to discuss any concerns he has directly with "his doctor." All while keeping the parent fully in the loop. All the great things about the office must be well known because they seem to have a full patient roster. They seem to have a full office especially around back to school time, but I have never had an issue getting a routine physical. When ill, they see him the same day or the very next. The check in process is pretty much electronic done on cool iPads that even have a credit card swiping function (very convenient). They have recently moved to a new space down the road from their smallish location. Thus, the size of waiting area and number of exam rooms have been increased and updated. The office is beautiful and very functional. Even the exam room decor was more teen appropriate while other rooms were decorated for younger children. Many of the staff have been with the office for all 15 years we have been coming. They are without fail professional and very friendly. They also take their jobs seriously but in a way that calms the kids fearful of impending shots (and parents that tend to worry). I will say, our experience here has been like having a private doctor that has launched my son on a lifetime journey of good health and a great understanding of his body and the importance of going to the doctor regularly. Would that all providers and businesses operated as competently and warmly as Dr. Hubbard's and her team at CP&A!!!! Five stars easy and the highest of Yelp accolades!!!

It's our new pediatric practice for our kids and we couldn't be more pleased…read more We were a little scared when we changed practices. Our previous pediatrician had known both of our kids since they were born and had been with us through many a daycare illness and then some. But for personal reasons we had to switch and after looking into several area practices and getting feedback from neighbors we settled on this practice. We're so glad we did. We've met with different doctors and they've all been great, very friendly and thorough. The nurses are also very kind. Getting a sick appointment or a timely non-sick appointment haven't been problems at all. Most importantly - appointments start on time and we've never waited more than a few minutes past our scheduled appointment. Doctors are very responsive through the portal if you have questions, and they have a nurse available if you need to call in with a question who will get back to you within a couple of hours. Their weekend visit options are also good. You will talk with the doctor first and determine if a visit is necessary and, if it is, you will see the doctor on all for the weekend in the office. They have an answering service for overnight emergencies but that pediatric nursing service will speak to the on-call doctor and make sure you have a clear plan. In all, it's been a great change for us and I'm so happy we found them.

Most families we know in Silver Spring trust this practice as much as we do. Caring, thoughtful,…read moreprofessional...they have taken great care of our kids for 15 years.

I can't believe that there is no review of Dr. Hubbard!!!!!! The best way to describe her is true…read moregrace and patience wearing a white coat. She has such a very calm spirit that has not only comforted my child but me when I didn't feel like I was doing a great job. Her office stays packed, so I guess she and Dr. Tucker-Powell are PG Counties best kept secret. Even her Nurse Practicioner is AWESOME. Please see her if you have a chance.

Dr. Hubbard is an amazing doctor -- the kind that you only come across once in a lifetime. With…read moreher bare hands, she caught a tumor on my son's kidney when he was only 2 years old. She felt something suspicious and minutes into the visit, she insisted we go to Children's Hospital where they diagnosed a tumor that was surgically removed 36 hours later. Years later, he is cancer free and healthy. I am grateful that I brought my son to her and encourage any parent to feel that they will get the best possible care with her!

Dr. Smith is attentive and phenomenal! It's not often you find a Dr. that has good bedside manner…read moreand intelligent. I was so amazed by her abilities that I as an adult went there especially for my flu shot! They only take adults for travel shots but you can bring your children here and know that you've got one of the top doctors in the area. I believe it's a teaching office. I have encountered a few students but they have been the most graceful and attentive students I have ever dealt with in the medical field. Dr. Smith takes her time and makes sure you have received the service that you or your insurance has paid for and her staff is top notch.

This review is long overdue, but it's been such an traumatic experience. We missed dramatic weight…read moreloss in our 6 month old, not once but twice! When I looked at my portal noticed it stated he dropped drastically! He was at -1 % from steady 50/60%. How can something so basic be missed especially after I mentioned concerns every visit. Saw multiple doctors there. Stay away!

Newly located about less than 1 mile from their original location. More brighter and technology…read moreseems to be more modern here. Free parking too. Located behind a shopping center with tons of food options. Doctors here are very friendly and the building is newly remodeled. The nurses appear friendly too. They do get busy during the day so be sure to allocate some time to wait. They also provide telemedicine where you can meet doctors virtually. They accept most health insurance. As of October 2022, all children and parents must wear a mask. They also have tons of mask placed at the entrance with hand sanitizer. If you are in need of a children doctor, this is a good option. Wait time varies depending on the day and how many appointments are present during the day. This location also administer your typical children vaccination and flu shots.

the you talk to the voicemail leave messages not returned. we tried to reach them today because of…read moremy child's severe headaches increasing and the voicemail has been continuosly full. why being doctors of such serious conditions and parental concerns would you not assign one of your office clerk's to pull of messages first thing in the morning and return all calls and type and print out parents concern or emergency and place the messages on each doctors desk in a red folder something that can't be ignored ?? the nero phycologist this office sent us to was slow ,barely comforted while engaging my child, cold, no smile hello i'm doctor --- . the test is going to be long but you are going to do great . i'm here , mom is here . none of that. cold plastic and indifferent to the little ones he took an other to serve and love doing it within his positive warm human presence and serving our family members and getting paid for their expertise. sad state of affairs these last twenty years black or white , rich, working poor, poor doctors are not dedicated to nothing but money and prestige... see me see my house home cars see how much money i pulled in this year in sad competition not in actual healing children but how many were on their roster . its showing too all over the dmv and the other 48 states for children seniors & all other ages in between. shameful. no excuses . tighten accountability and report to state medical boards . keep notes dates,conversation.

This place has good nurses. But you will continually receive billing statements from their billing…read morecompany for services such as Covid-19 shot. This should have been submitted and handled by the Federal or local governments. You contact them about the bill and they say "its all been taken care of - ignore the mailing." The billing company "MED-PED Healthcare, LLC" is incompetent. I would stay away from this place. Go to MedStar Health.

This office wait time is just as bad as the Berwyn Heights location.read more

Dr. Cha is excellent. The office staff is unresponsive and not that friendly. Daytime trash TV is…read moreshown which seems inappropriate for a pediatric office, you'd think they would have cartoons or something on for the kids.

Dr. Aghalor is wonderful, really listens and answers all your questions. She is kind and gentle and…read moregood with kids. She is not judgemental or dismissive like some physicians can be. She respects whatever concerns you have and works with you to address them.

Doctor Agholor is the best!…read more She has a wonderful bedside manner (my 8 1/2 year old will not let ANYONE else fiver her a shot!) and is always very patient and kind with me and my kids. She really takes time with us during our visits and never rushes us out the door. She always calls me back promptly if I call the office because I'm not sure whether or not to bring my kids in to see her. She also discusses and respects any hesitations I may have about the use of antibiotics, or other drugs. I can't recommend her highly enough!