My daughter had a bent rod and they understood she had concert coming up and fixed her sax in a few…read moreshort days at a decent price. Very friendly and efficient will return for all music/instrument needs.

We rented out a viola for elementary school music class. We paid a monthly rental fee…read more The viola we received was like new. We were so impressed with the service, the product and the pricing. Dropping off at the end of the school year was easy peasy and all the staff were chatting with us and so friendly. Highly recommend if you're unable to get your hands on an instrument at the school.

Love the people here, very organized esp. in terms of scheduling! Thank you to Mr. Mike, (one the…read moreinstructors) who is very encouraging and patient, keeps the student's interest and attention to the lessons.

Great program one of the best I've ever had my son's be a part of would recommended to anyoneread more

Great music center! Friendly staff that is always willing to help you out. I was looking to…read morepurchase a cello fir my daughter but didn't want to spend thousands of dollars. The sales person (I forgot his name) took time to help me and find a cello that wasn't too expensive but also good quality. My daughter loves her cello! We will be coming here for all our music needs from here on out!

I raised what I believed were safety concerns regarding this facility and repeatedly attempted to…read morediscuss them with management. Despite numerous emails and phone calls, I did not receive a response from either the manager, James, or the owner, Charles as promised. Because my concerns remained unresolved and communication was lacking, I decided to cancel my son's lessons. The cancellation process was frustrating, and I felt that my requests were not handled in a timely or customer-focused manner. Another concern was what appeared to be a high turnover of instructors during the time my son was enrolled. Frequent changes in teachers made it difficult to maintain consistency in instruction and the student-teacher relationship. Overall, I was disappointed with the level of communication, responsiveness, and continuity of instruction. Based on my experience, I would encourage prospective customers to carefully evaluate whether this music school meets their expectations before enrolling.

Everyone at Bertrand's is very patient and helpful. We ended up renting our instrument for my…read morechild from our school's recommendation. I am glad I went with them. They offer discounted rates and the rental program provides great customer service. If you need a reliable place for your child's instrumental needs Bertrand's would be worth checking out.

Graham helped us with a flute rental today and it went smoothly. He said they were out of the…read morebudget level and got us the best Value option.

Kim the owner is a quality human being and a pleasure to talk with . If you need equipment or…read morelessons give him a try you won't be disappointed.

Customer service and communication could be improved. Scheduled a lesson over the phone for me and…read moremy wife and was excited to take a lesson after seeing the great reviews but unfortunately we caught the flu and woke up in the morning feeling like crap and my wife was bed ridden. I texted the instructor or owner, Kim, asking if we can reschedule because we still wanted to take the class. Received no response, so I made a courtesy call to provide a notice and was received by Kim,to my surprise I was met with the response of "no you can't reschedule" after explaining to him that we were very sick and how can he expect us to show up when we don't feel well. His next response was "I need a 24 hour notice" I'm sorry Kim but the human body doesn't work that way. I told Kim that I'm willing to still come in myself but Im very sick and was being courteous as I do not want to get him sick. That's when his tone changed and agreed to a reschedule. Thanks for offering the reschedule but no thanks. There was never a mention about a 24 hour notice over the phone, and do you really want potential customers who are sick coughing in your face? I guess customer customer service is not a priority, so I will take my business elsewhere.

Tim's OC conveniently provides piano, vocal, and strings lessons, instrument repairs and parts…read morereplacements, has a large selection of books for students. The owner, Tim, is a great guy. He will give you honest, practical advice for lessons and is available for repairs via appointment. Did your guitar string snap? They have phosphorus bronze strings, too. Whether you need a soft gauge string or are need more responsiveness strings, you can buy them individually. They even sell entire guitars! Or the kids can take home a starter ukulele in glittery blue or pink. The floors got a major upgrade and match warmly with the new blue walls! The have a waiting room for the kids providing siblings with chapter books, coloring pages, or pop-its. The kids love this spot! Finally the practice rooms look lovely and held a major upgrade too. It's an encouraging environment for the students to walk into, with great posters on the wall of : Michael Jackson, Bob Dylan, The Beatles, Jimi Hendrix, and more. Stop on buy for your music needs :)

Great place for private music lessons!!! Lessons include piano, voice, violin, cello, drums, and…read moreoccasionally wind instruments. Teachers are all very nice and really know their stuff. Teachers are certified, and/or have music degrees! Flexible scheduling for lessons with make ups, rescheduling, and summer breaks. Tuition is month to month with no contracts.. which is perfect!! There are recitals too!! Teachers work one on one with each student and caters each lesson towards the student and their learning. In the front there is also a store where you can rent instruments for the school year, buy music books, strings, and a lot of other musical needs :) I would definitely recommend Tim's OC Music!! Has a family vibe & it's in a good location!!!

Greg Peake has been my guitar instructor and sometimes banjo instructor as well for over 6 years…read morenow! I was sn almost absolute beginner in my early forties and he has helped me reach my music goals with just a lesson a week! His style of instruction and guidance proved to be the spark I needed to learn guitar and be excited to play every day. A big thanks to Greg Peake Music. Spending your money on lessons anywhere else would be throwing your time and money away. Zach T. Curtis

I am so happy to have found Greg - I've been searching for a banjo instructor in the Orange County…read morearea for a long time. Greg is professional, very laid back, extremely knowledgable about music - he's the real thing.

I haven't touched my cello for over 30 years but now that kids have grown and out of the house, I…read morefinally have time to pick it up again. It was not in good shape and needed some major restoration. I was concerned about what much it would cost and while talking to a friend, he referral me to Patrick at Everjoy Music. The store is located inside of a business complex, easy to find and plenty of parking. I brought my cello to Patrick and he was warm, knowledgeable, honest, and gave me options because of my limited budget. He made his recommendations and I was able to tell him parts I wanted to keep even though it wasn't ideal to keep them; he made it work and understood I had sentimental values. He respected my wishes. I came in feeling out of depth, really haven't played for so long and not feeling confident at all handling a cello. Patrick never made me feel less or unimportant. Estimated time was about a month but Patrick contacted me after 2 weeks that it was done. I picked up the newly restored cello today and it was so beautiful and the sound made me wanted to cry. Thank you, Patrick, for your wonderful handiwork. Thank you for being so easy to talk to and work with.

Patrick always very reasonably priced and helpful with advice for my kids' violin needs.read more