Incredible staff and service. A quick disclaimer as of right now is that my child currently does…read morenot have any glaring health issues and has only had routine well child checkups up to this point. Your experience may be different if you need more specialized care.
I've taken my infant son to different providers throughout San Diego for each of his checkups and it has been so stressful to find one that is a good match for us. My family recently changed health insurance so we had the perfect opportunity to look into recommendations, reviews, etc. to find from a new pool of eligible providers and clinics. I picked this office (and some of the other locations) due to it being heavily recommended on parenting groups on Facebook.
The ease of checking our insurance and scheduling an appointment and availability was so easy. I did not have access to MyChart yet since my son is a new patient so I was unable to fill out the questions and provide more information, but no worries, just had to bring my previous paperwork such as immunization records they were asking for anyway.
I love this office. It is kid friendly and has a separate waiting area for sick patients. This office is large enough to accommodate a stroller (other offices I went to did not). The other pediatricians we saw still had paper forms/paperwork but I was able to fill out everything via a tablet which was super quick to submit. The care itself was on time, quick, and knowledgeable. I did not feel dumb when asking questions that may seem obvious, routine or silly. I also like that they could provide all the vaccines at the time that were missing at other pediatric offices as well. While I don't want my child to ever be sick, I am happy to take him here for his upcoming routine appointments.
