I have been a patient of Dr Lewis for years. Dr Lewis is caring and compassionate. For years his front office staff was amazing, refilling prescriptions quickly and without hassle. Then something changed. I think Dr Lewis sold the practice and they definitely got new front desk people. The new front desk is far less responsive to phone calls. They are not even in the same building as the nurses and doctors, so getting messages from the front office to the nurses and doctors is now very inefficient. Medications, like an albuteral inhaler and diazapam, meds that can be dangerous if stopped abruptly, are now a cause of anxiety because I never know of they will take a day or a week to write a refill. I will keep seeing Dr Lewis, but now I know that when I'm out of refills I need to make a visit to see him if I want refills in a timely manner. Luckily I have great insurance so this is not a problem for me, except for the time it takes to make an appointment that used to just be a phone call. read more

Dr. Lewis himself is great. Knowledgable, kind, compassionate. I was going to him before he sold his practice to the new owners. The new owners have new policies that are unreasonable and absolutely ridiculous. Never in my life have I had to pay to pick up a refill to receive my prescriptions. So I paid out of pocket for my visit as I'm uninsured ( fine no prob ) I have to go back every month and pay $40 just to pick up my prescriptions ( nurses visit ) what kind of bullshit is that?! That is absurd and I will be looking into if it's even legal or not. I don't understand how u can charge someone that needs a refill for a prescription you wrote, when technically that is included in the price of ur visit. WTF. It's basically extortion. I'm beyond livid and confused. read more

So i'm resisting the urge to give Dr. Lewis the five star review because i've only seen him once. And while i was extremely pleased with my visit, i dont want to judge too quickly! I was referred to Dr. Lewis by a mom of a friend from high school who i still keep in contact with. She is a nurse in the pracitce and was raving about how much she loved Dr. Lewis so i had to check it out. And it was just like she described it. Its a very friendly and personal practice. The receptionist knows everyones names and greets them like shes their best friend. Its wonderful. And while the office is not as fancy as some, it has all of the basic necessities. Probably the best part is that in order for him to spend more time with his patients Dr. Lewis does the blood draws. I've never had a doctor do that before! I thought it added a great personal touch to the whole experience. He answered all my questions and ran all the bloodwork and tests i wanted. I really appreciated it! Dr Lewis is now going to be my new "go to doctor" and its really nice to feel so comfortable with someone! Especially when they are in charge of your health :) read more

Dr Lewis needs to lose his medical license. If you love your loved ones and genuinely care about their well being and their life do not depend on him as a doctor. My dad had been a LONG TIME patient of dr Lewis and sadly my dad trusted what he said. My dad just recently passed away and at a very young age because of this doctors negligence and just pushing his concerns/issues aside "oh we will just watch it" "oh it's nothing you just been on your feet to long" these were all red flags all along and had the dr gone the extra mile to do the right thing doctors are supposed to do AND Had my dad had proper dx from years ago along with proper care he would most likely still be with us today.... and hold his new granddaughter. My heart is broken and I cannot even begin to formulate words of how My life has been turned upside down. Please go see someone else and avoid this doctor at ALL costs. read more

Dr. Lewis and his medical staff are great! He knows his stuff. Wish I could stay. I will be leaving his practice due to his high-attitude and lack of customer care office manager. I had three interactions within a week, with the same individual and her attitude was poor each time. Not only did she fail to take care of my needs, she did so in a negative, short-tempered, and nasty manor. She also changed gave altered verbiage on office policy regarding signed medical forms, multiple times during on conversations. Oh, and it is 2019. I do know doctors that have email as a form of communication for forms, questions, etc. To only have fax or in person delivery is just not a viable source these days. read more

Dr. Lewis has been the best doctor i have had. I have had VERY bad experiences with previous doctors and Kerry Lewis is the first doctor that I have come across that i have trusted. Usually I dread seeing the doctor but I always look forward to my visits with Dr. Lewis. His nurses' are friendly and professional, with a touch of humor when appropriate. Dr. Lewis is very tentative and detail oriented. He is observant and keeps an open mind of potential illnesses. He is sensitive and sympathetic to patients needs. I always feel welcome when I visit and he is just an all-around great doctor. He is experienced, trustworthy, and reliable. read more

I want to first thank Michelle for her review, without which I would have not gone to Dr. Lewis. It's a cute place, weird location but it all works out when you get upstairs to the clinic and everyone is so friendly. If you are looking for some personalized consulation then this is the place to go. I was tired of some of the places in Arlington that seemed like even though you had an appointment there was a line out the door. Not Dr. Lewis' office. There was only one person waiting, and when the receptionist realized he'd been waiting alittle too long, she made sure to tell him that someone needed an extra procedure and the Dr. wanted to get it done right away. That works for me, instead of standing at the counter looking at the receptionist and wondering if she is ever going to acknowledge your presence. Anyway, it's great! read more

I have been a patient for over 2 years and have no complaints with Dr Lewis himself. I found the woman who called herself the front office manager to be rude, ignorant, and unqualified to deal with clientele. I was under the impression that I needed bloodwork to fill a script so I had the bloodwork done in office and when I called to get the script, which by now ran out, I was told that I cannot get a script until I see the doctor and there were no appointments for more than 2 weeks. This woman would not hear me out or connect me to the doctor. She said "the doctor is going on vacation soon and is very busy". My husband called to ask if they can call in a temporary script until I can see the doctor and she hung up on him without even listening. She told him to "go to urgent care". We will both certainly find another doctor with much more professional staff! read more

I have been seeing Dr. Lewis for over 6 years now, and my both my mom and dad are also long-time patients of Dr. Lewis as well. He is a kind and caring doctor who is both friendly and helpful. He is approachable and handles himself with professionality, so you can discuss things that are personal in confidence with him and not feel uncomfortable doing so. The staff at the office are friendly and professional as well, and in the many years of seeing Dr. Lewis, I have not had a bad experience. I too appreciate that they draw blood at the office so when you go in for a check-up, you get back a lot more information than other doctor's can provide without needing a trip to a lab. I agree with other posters that it is a very personal practice and the experience will be tailored to your needs. I recommend that anyone looking for a good family practice try making an appointment with Dr. Lewis! read more

Friendly staff, super helpful with paperwork for new patients. My only complaint is, I wish they could provide more privacy in terms of patient/Doctor and or patient/nurse discussions . I noticed quite a few offices without doors and I'm sure the lady with the yeast infection would not be happy about the nurse reading aloud her meds while I'm standing a foot away. read more

Dr. Lewis is a fine physician, but his office staff is so discourteous and unprofessional that I no longer want to continue using this practice after being with them for decades. They are a small practice, but use big corporation type tactics to bully their patients into having unnecessary appointments to get refills approved or to even speak with a doctor. They are uncaring enough to put your health at risk to make an extra $40 copay. Unfortunately, the office manager runs this practice, not the doctor. read more

I've seen Dr. Lewis twice. The first time I was seeing him as my new GP, he visited with me for a grand total of 10 minutes, during which he just read back to me the information I gave him. The next time, he met with me for 7 minutes online after over an hour wait with no information. I was meant to get an email with the details that I never received, and had to call the office, which returned a busy signal, for several minutes straight in order to request the information. I was given no notice as to how long he would be or that he was aware I was waiting. When we finally did meet, he clearly hadn't read my chart as he confused me with another patient. When I explained that I had been thoroughly annoyed by the above, he told me he was very busy and ended our meeting abruptly. He is incredibly unprofessional, unhelpful, and impolite. I wish there were a better way for me to express my discontent at this jerk. read more

Went in to get diagnoses for debilitating neck pain that has been getting progressively worse and went home with prescription pain killers and told to come back in a month. read more

I went in for a physical and to see my cholesterol levels, which are covered 100 percent by my insurance. Weeks later, to my surprise, I received a bill. I called their billing service and was told that my visit was submitted by the doctor's office for "hyper-something, fatigue, and plantar wart treatment." Wow. And here I thought I went in for a physical. I have never had any hyper-something or fatigue conditions so that is completely false. I mentioned a plantar wart on my foot but the doctor just took a quick look at it and nothing else. No treatment, prescriptions, referrals, nothing. I got it taken care of on my own. I called Mary Jane at their office and explained my concern that a bill was submitted for conditions I never had or received treatment for. She was nice and said the claim was submitted incorrectly and she will resubmit the claim to the insurance company as a physical. I don't expect to be charged and am relieved it appears this will be taken care of. However, I won't be coming back. read more

I recently moved to Northern Virginia and went for a first visit at the recommendation of a friend. Dr. Lewis' staff seemed friendly enough and Dr. Lewis seemed knowledgeable. The problem came when I inquired about my culture results for a possible Staph infection. I was told by the lady who answered the phone that I wouldn't receive those results for another week. When I told her that I could potentially have a serious infection and asked why it would take so long her response was, "Monday's holiday really threw everything off and there are a lot of people in front of you waiting for their results. At least it's nothing life threatening." Ummm. The holiday she mentioned was prior to my appointment, so I'm not sure how that would affect my labs. Also, a Staph infection can be life threatening if not diagnosed and treated immediately. She was kind enough to take my name and said she'd try to call in the next day or two but I have a really hard time believing that. I have never been to a doctor's office that did not see patient's lab results as important. If anyone has a good recommendation for a Primary Care physician in the NOVA area, please let me know. read more

I saw Dr. Lewis again yesterday and I have to say that I was once again very impressed not only with his bedside manner, but his depth of knowledge. I've been to other doctors in the past who were not as well versed in different types of illnesses or medications. Dr. Lewis was fluent and able to accurately assess my need for a different type of antibiotic. He really is a fantastic doctor. I should also note that his office is very good about scheduling appointments and prescription refills. read more

Dr. Lewis has been my doctor since childhood (I'm now 26) and he is always very friendly. He is reasonably on time for a doctor's office and he only suggests medication when it's necessary. read more

I probably let the most recent bad experience skew my review too much. Doctor Lewis has done a great job professionally handling all my various ailments. I do hope the wait time gets better, but I'll probably keep seeing them read more

I have seen Dr Lewis three or four times over the past year and I must say. I am very satisfied by the service of this staff as well as Dr Lewis himself. Very personable and efficient. I had been struggling with finding a Dr that I liked and just happened to get lucky and meet Dr Lewis. Nothing but great experiences! read more

This is my first post on yelp and I felt compelled to advise people to see medical attention else where. The staff is unwelcoming and friendly, they are not knowledgable of billing or insurance processes, overall the medical advise I recieved from Dr. Lewis I could have gotten from anyone. If I could go back in time I would have paid to see an ER doctor. read more

My elderly parents have been going to him for a couple of years now. Dr. Lewis is an old fashioned doctor who draws his own blood and spends time with patients. The practice is not fancy- everything looks worn and the building is old. The staff are generally helpful but sometimes can be abrupt over the phone.I recommend him for those who value the personal touch. read more

I've been seeing Dr. Lewis since 1995. He's an excellent family doctor with a depth of medical knowledge and wonderful bed-side manner. I highly recommend him to anyone looking for friendly quality medical care. read more

I love the fact that he draws my blood. I abominate trips to the lab and the wait there too.

Terrible Doctor Office, would not recommend. Wait was long, staff was not helpful. Thought everything was fine, but get a bill two years after visiting saying I owed money. I gave all insurance information at time of visit which is why I was perplexed. Told them to resubmit but said they couldn't because its been to long, so I have to flip the bill for their mistake? Keep that in mind if thinking about using Dr. Lewis's office. read more

I will give Dr. Lewis 5 stars. He and his staff is wonderful. I love that I don't have to go to the lab to get blood work done. I was referred to him my a co-worker and she was right. read more

I had my first appointment with Dr. Lewis early this week. The appointment was fine, but trying to get an answer from staff by phone is a nightmare. I had blood work done. The doctor tells me it takes a week to get the results back and the front desk tells me it takes 48 hours. Then the receptionist says the tests might be back - they are not sure. Everything was such a hassle. My first and last visit at that place. I just want a copy of the test and I will find another doctor. They may not care that my blood tests are back but I do. I went for a blood test for a reason, not because I was bored and had nothing to do. This is more about the support staff and how the office is run and not about the doctor himself. The staff is not helpful and they don't even try to sound like they want to help. I'm done. read more

Great doctor. I've seen him now for about 1 year. His bedside manner is great and he's just so friendly and informative. He reminds me of the doctors who used to make house calls. I refer all of my friends to him -- and my husband sees him now too. I'm in my mid 40s and my husband is in his mid 50s. read more

I have been going to Dr. Lewis for many years now. He is a terrific diagnostician who really cares about his patients. His office runs well and the appointments are kept on time unless a patient really needs extra help. read more

Our family, ranging in age from 96! to the mid-forties have enjoyed the services of Dr. Kerry Lewis for over 25 years. He is always patient, thoughtful, thorough and a good listener. We highly recommend his kind, caring services. read more

I have 3 children, age's 26,25,17. I am one of those people who have to visit 5 doctor's before finding the "right" one. Especially if the doctor is for my 17 year old son. I no longer have that problem since meeting Dr. Lewis as well as his staff. I was searching for a doctor for my son last year when I was lucky enough to find Dr. Lewis. I must admit that I was very impressed on my first visit with him. His staff, everyone from his receptionist to his nurse's, are very polite, friendly & really do treat you like they have known you for year's. Every time I have had to call the office whether it be to make an appointment or if I have any question's about something, they are alway's sure to ask how I am as well as my son. If I need to speak with the nurse & she is not available at that moment, she alway's return's my call's within a very reasonable amount of time. When we come in for our visit's Dr. Lewis alway's take's the time to explain thing's to us if there is a need to & he also make's sure that we understand everything that he has told us- which I think is very helpful as a concerned parent. He alway's ask's my son & I both if we have any question's about anything. One of the thing's I really like about Dr. Lewis is the way in which he treat's my son when we are there. Even though my son is 17 year's old, most doctor's would just talk directly to me & act like my son was invisable once his exam was done, not bothering to include him in any of the question & answer part of the visit, but not Dr. Lewis. He alway's direct's all of his question's to my son, then take's the time to really answer any question's that my son may have. He also try's to make sure that my son understand's everything as well as myself. Since my son is a young man I think it is important for him to be included in more than just the physical exam part of his visit's.I think it is very important for children, even young adult one's , to feel very comfortable with their doctor. Dr. Lewis doe's exactly that with my son. So overall I would say he is one of the BEST doctor's I have come across in a long time. The same is true of his staff as well. I would recommend him to anyone & I have already done so many time's. Every person I have refered to him that has been to see him has agreed with the thing's I told them. So if your looking for a doctor that is polite, friendly, caring, attentive as well as intelligent - then you have found him. read more