I should have known better when the last time they serviced my furnace I smelled gas for months…read more Finally called O and R and they said the bolts on the furnace were not screwed in properly and that the gas smell was coming from the furnace. Regrettable I hired them to install a new furnace this year. They never bothered to tell me that the new huge furnace did not fit into the space. Installed it and blocked my access to my back basement. Said they would take care of it. That was months ago. Still waiting...... new furnace 10,000$ not working. Stay away from this shoddy company!!!!!

Was having an issue with AC starting and stopping randomly. I was told my A/C and heating unit…read moreneeded a new panel board and that my thermostats needed to be rewired. $1,000 for the job. The issue started back up 2 hours after Blend left. They came back the next day and suddenly realized that I didn't need a new panel board or rewiring. All that was needed was to unplug a cable. Literally unplugging one thing; no work necessary. I called management and they refunded me $300. Big whoop. Should have been refunded in full for the negligence. They knew what they were doing. I wouldn't recommend these idiots to anyone.

I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

Our boiler had started leaking last night and after numerous searches on Yelp for highly-rated…read moreplumbers nearby, we stumbled across Grossman Plumbing & Heating. Because it was late in the night and the nature of the work, they had promised us they would come first thing in the morning. Fast forward to the following morning day: they came exactly at the time they'd promised and got the job done at the time they'd estimated. They also walked me through what work needed to be done (i.e. upgrading the existing exhaust to the chimney as ours is not up to code, replacing x valve, etc...), which was nice and assuring. I had an extremely pleasurable experience using this vendor and will definitely contact them again for future work!

I had an appointment set for Friday at 3:00. I called them at 3:30 and was told they couldn't make…read moreit. They never called me to cancel. I told them that that was unacceptable at which point they told me they would find a technician to come out. About a half hour later I received a phone call saying that the technician was finishing up at another job and that it may take an hour, but that he would come to me right after that. One hour later, I got a phone call that said he was not going to be able to make it at all. They asked if they could reschedule it for tomorrow. Absolutely not!

3 1/2 hours late for appointment despite several calls for an ETI. The guy who came was in an…read moreunmarked truck and had no uniform or ID. Showed him my generator and explained the problem. He started to tell me that it would be more cost-effective to replace it. He never took the cover off to look at the problem. When I told him to do so, he told me that he had no tools. I asked him how he expected to give me an estimate without actually looking at the problem. He told me that I would need a "technician" for that. I sent him packing. VERY unprofessional. VERY suspicious. I would never deal with a company like this. BUYER BEWARE!!

Joe and Diego are hands down the best electricians I know. We have been using them for our…read morebusiness and or homes for 12+ years now. He also services my parents, friends, and neighbors homes and businesses. Joe and Diego always always always leaves me with an excellent finished product that is neat, clean and works the way we wanted it to. Joe is also very fair when it comes to costs. It has been such a pleasure to know Joe Mardel, and Diego and have used them for many years. I can't tell you how much peace of mind I have knowing that when I need something done electrical I call Joe and I can trust him. Being able to find a contractor that you trust and can rely on year, after year, after year for my home or business is such a blessing. That is very hard to find especially in Bergen County. If you need electrical work done home or business, call Joe Mardel and you will have a new electrical tag team. You can come back and thank me later! And this is coming from one of those young, pain in the butt Bergen County customers.... ;-) Thanks Guys for your amazing work as always! Matthew

Dimitri with Premier Plumbing, Heating & Air Conditioning is extremely thorough, knowledgeable and…read morehelpful. He was originally dispatched to my mother's house through HomeServe for a refrigerator warranty call, followed by an HVAC call shortly after, and he has incredibly helpful not only resolving the problems, but helping us understand what's wrong, how it happened, and what to expect/how to prevent them in the future. He offers unbiased opinions and doesn't try to upsell you or force unnecessary repairs. When HomeServe wouldn't cover the cost for replacing a failing thermostat and relay on my mother's HVAC system, Dimitri offered very fair pricing and quick service. I highly recommend Premier Plumbing, Heating and Air Conditioning and will be using their services whether covered by a warranty or not!

Dimitri serviced my heating system today. Very professional, knowledgeable, and caring person. He…read morewould explain all the work he's doing by keeping the customer informed. Very happy with Dimitri service. He was great. I would greatly recommend him.

A great guy who knows his business. I was ripped off for thousands by many others who claimed to…read moreknow what they were doing. It's hard to get away from them when they claim to know what they are doing and you have no choice but to believe them.

Yes, they fixed the leak. Left my house filthy with plaster dust all over, from cutting walls to…read morefind the leak. Belongings dragged out of place so they could work weren't put back, and they're all covered with thick plaster dust. I've worked with this business before, and never had problems. The main worker (whom I believe is Thonus, Jr.) was rude and uncommunicative.

Our heat went off at 3:00 on a Saturday afternoon. My 85 year old mother lives in the house, and it…read morewas six degrees outside. Our regular HVAC guys no longer check their messages on the weekends. My sister found Atzl on yelp. We called and spoke to Tom. Within half an hour, he was in my home, checking the thermostat and the heating unit. He found the issue immediately. He then very thoroughly checked out all the connections to make sure there was nothing else wrong. Then he explained the situation to me so I know what to do if it happens again in the future. He couldn't have been nicer. To put icing on the cake, his fee was very reasonable. I cannot recommend him enough.

Hero Dambareville was here yesterday, and he was wonderful. He not only knew what he was doing…read moreabout the air conditioner, but he was so efficient and organized. I was so pleased that he cleaned up after himself. I would recommend him to anyone to install an air conditioner. Maureen Levine Delray Beach, FL

I had electrical work done. Two men came and did the work. Max and Isaac. They were polite,…read morefriendly, and explained everything that needed to be done. They cleaned up after themselves. I would recommend this company.

Don't use them, I had an appointment on a Tuesday scheduled between 9 to 11 am, but the electrician…read morenever showed up. I had to call the office a couple of times just to get some in the office. She barely apologized. I made another appointment for Friday. The electrician showed up 3 hours late, and again no call to let me know that he was running late. They are very unprofessional. The electrician did do a decent job.