Quit calling me about a bill that's not my responsibility! I was an outpatient from the VA, I gave…read moreyou guys the people to contact and now you are threatening me with collections. I try to call you and get put on hold for 10 mins, I leave messages and you don't return them. Leave me alone! Get your money from the people that are responsible

These guys are trouble. A bill for service that my insurer said was paid and covered in full has…read morebeen re-sent to me numerous times. A representative from my insurer -- Anthem/Blue Cross -- even phoned them and furnished documentary proof. Result? Nada. I am again being threatened with collections! Calls to their 800 #? No help there. Their answering machine is FULL, and cannot take messages! If you're about to undergo surgery and are expecting anesthesia, do yourself a favor. Ask your doctor to AVOID anyone working with this group. I don't know if this is a scam, but it's sure beginning to feel like it.

By all means do not allow him to do surgery on you. He implanted a pain pump in me and it was the…read moreworst pain I have ever been through. The office staff is friendly and understanding !

Place is horrible they will only allow vary little medication saying it's there policy not caring…read moreto even read your medical records or history and trapping you into their care were you will be left in pain because they're license is more important then actually treating their patients and will tell you they don't do referrals after you stuck in there care..

Dr. Yang is an absolute wonder with injections! He's a great pain doctor. He listens, and I highly…read morerecommend him. Plus, he has never missed when putting an IV in my hand and has never ever hurt me. Highly recommend Him!

Excelente Dr profecional ,respetuoso dedicado al igual que su asistente lo recomiendo 100 %read more

Went in to have my nerves on both sides of my neck ablated with radio waves. The process itself is…read morepainful as they insert 4 electrodes about the size of a pen refill deep in your neck along both sides of your spine. Then he shoots radio waves to kill the nerves. One of the electrodes, during one of the sessions, failed, but he kept shooting electricity to it to try and get it to work. All the while the faulty electrode was causing intense pain. He finally got angry, pulled the electrode out hastily and jammed another one in and completed the therapy (torture). After the "therapy", I was light headed so a nurse helped me to lay down. While I was resting, he walked by and said what's wrong with you? I said I was light headed. To which he replied, "You big baby!" Really professional. This guy is a q and likes to make your legs flinch or twitch like a frog, by flicking the electrodes for the enjoyment of the people in the room. Oh, and to top it off, I have permanent nerve damage. But not where I needed it as the therapy didn't work at all. No pain was ever relieved. I have permanent nerve damage throughout all the skin in my neck and upper back.

I have endured most of my life as a chronic pain patient along with battling several other…read moreailments. Having said that, I have seen and met many doctors over the years, most were just working for the insurance companies, making poor decisions, all for the sole purpose to save money. As a result, I suffered for those poor decisions. Most doctors through my experience are very short tempered, uncaring, and abrasive. Dr. James Barnett is NOT one of those doctors. He is a truly gifted man with a genuine heart. He is a doctor that wants to HELP his patients, and through his expertise and vast knowledge he IS the one doctor I would highly recommend to any patient seeking help/relief from pain. I have had the pleasure of having Dr. Barnett as my specialist since the year 2000. He's helped me tremendously through the 14+ years of my life-long struggle with leg and back pain. As my particular case itself is more complicated than most, he took the challenge and has been by my side since. He's become part of my family, and I'm thankful everyday that I found this awesome man to be my doctor. His passion for life and to truly help others is what separates him from the cookie-cutter pack of doctors out there.

I went in because I was experiencing extreme nausea and dehydration. I felt sick at 7:30 am and had…read morean appointment at 8:20 am. The staff were incredibly kind, helpful, and experienced. I got an IV and it was quick with no issues. They are very efficient and I will definitely be going back in the future if I need an IV or any of the other services that they offer!

I had a transcendental experience here on Saturday. A little history: I have an extensive history…read moreof trauma, ptsd, ocd, depression, agoraphobia. My life has been stunted by my mental health challenges for a decade. I have done the traditional treatments of meds meds and more meds, therapy, EMDR, Rolfing, rebirthing, acupuncture, pretty much any treatment to get my life back. From the beginning consultations at Klearmind I experienced nothing besides extreme professionalism, empathy and a good explanation of the IV service. It's almost hard to put into words my experience with the IV treatment. I laughed. Hard. For the first time in years. I didn't have any pain for the afternoon. I was able to find my spirit again and my spirit found joy. If you have been stuck in your head, stuck in depression, you should definitely consider ketamine therapy. I got to be pain free, full of joy and laughter, out of the cycle of misery in my head. The treatment is worth every penny.

This is to say thank you to Dr John Marshall for the great care that you gave me during my bunion…read moresurgery on Feb 18. You did a fantastic job and were very thorough and explained everything before the surgery. I was never in any pain or discomfort. I know that the reason why I'm doing so well now is because of your wonderful care. Thanks again and I hope to have you again for the other foot!!

I received a bill from them 15 month after my procedure. I called their billing company and no one…read morecould explain why my insurance denied it they just threatened me with collections.

The worst experience.. the rudest patient coordinator ever…read more. we had A scheduled procedure and had to reschedule a fee times due to illness.. Not that she accused me of rescheduling many times(due to illness) She also told me I should have not gone on Vacation?!!!!(what? Who are you to tell me what todo?!!) They won't refund my deposit, because due to emergency we ended up doing the procedure in a different state while we were away.. without anesthesia.... I informed our doctor as well as the anesthesiology office right away.. which was almost 3 weeks ago.. She ended up calling me few days before scheduled procedure and telling me about that she just got my message.. Anyways it's all money.. I do not recommend this office to anyone.. And they definitely should change their approach on how they talk to their patients...

A doctor from this office was part of a team for oral surgery I had scheduled. They called 2 days…read morebefore the procedure requiring all kinds of medical work ups. This is incredibly bad customer service. I had waited months for this appointment and now will have to reschedule. Won't be using these folks.

I've been a chronic pain patient for a little over 20 years. When the problem first appeared I…read moretried to work through it for nearly a year and finally had surgery to correct it, which it only partially did (no reflection on the surgeon) so I entered the world of chronic pain management. It's not a pleasant place that can also be confusing. After a number of years with different providers I was unhappy with the results. Fortunately I was referred to Dr. Robert Savala in San Francisco and his assistant Dierdre Jo about 15 years ago for interventional pain management. Within no time it was apparent that I was dealing with the right people. My chief pain complaint was lower lumbar, from L-4 to S-1, with significant and crippling bouts of sciatic nerve problems. After a thorough evaluation we agreed that Transforaminal Epidurals were the most likely procedure to yield good results for me. The decision was made after a strong collaborative approach, where he listened to me outline my complex medical history for as long as it took, and he then thoroughly outlined possible approaches and we agreed on a course of action. I'm happy to say that the results were excellent, and every time I've run up against another episode we repeat that same process as needed and keep getting good results. Finally, as for collaboration, his assistant Dierdre Jo is a huge part of the process from start to finish, getting me in to see him and then into surgery centers as quickly as possible. People typically only write reviews if they're either really pleased or really not pleased, and that's true here. Real chronic pain is bad enough to live with, I've seen and been treated by the best, and I've never met anyone I'd rather work with than Dr. Savala and Dierdre Jo.

I am a nurse and have known Dr. Savala professionally and personally for 25 years. I am now a…read morepatient and am thankful that he is my doctor. I've had long covid symptoms for 3 years and the fatigue has been debilitating at times. A friend told me about a stellate ganglion block helping someone she knew and I talked about it with Dr. Savala. We agreed it was worth trying and it has been a game changer and I feel like I have my life back.