Been in multiple times to buy paint and there is nobody at the counter. Everyone is in the back…read moreworking with multiple people standing there waiting every single time. Sometimes I get looked at and they just ignore that I exist. This store is closer to me, but I've started going to the Sandy locations, the extra driving makes up for standing around for someone to notice me.

Oh boy... where to begin... We visited last night (Friday the 13th) about 15 minutes prior to the…read morescheduled close time. The guy at the counter, Jeremy, said that they have already shut down the machines in the back, so we can't get paint. We asked him if he pulls up our account, whether or not he would be able to find samples from about 6 years ago. He said "yes", but began to complain about the "MS Dos system" that the computer runs on and it will take about ten minutes to get it all sorted out. The excuses alone took over ten minutes. He advised us to come back in the morning and it will get sorted out, so, we left, empty handed. I returned today, 14Jan, and was surprised to see Jeremy at the counter. He seemed put out when I asked him to pull our order history... no one else in the store, mind you. He seemed to pull up a lot of colors that we don't have in our account. I asked if he could show me the colors that he was finding, to which he said "nope". I asked if he knew whether they were gray or green and he told me that the computer doesn't give him that information. He told me "honestly, it would just be easier with a paint chip". Well, I could have used that information prior to my second wasted trip. I left again, empty handed. Went home, collected some paint chips and headed back to the store. Visit #3 was about 40 minutes after I left the second time. Feeling confident, I walked up to the counter and presented my paint chips. He looked at them and goes "those are much to small for the reader". Again, information about the size of the paint chip would have been nice prior to sending me home. I told him that I am not leaving the store until he does what he can to help me find the product I need. The reader did in fact pull some paint colors, so I took Jeremy over to the paint samples on the wall, and I started to compare them myself. My wife had called and asked if he was able to help, and of course, was pretty peeved about the terrible service Jeremy was offering. I found one of the two colors and told him I needed just a quart. My wife, found the nearly 7 year old leftover paint in the garage, since she knew Jeremy was not being helpful. With a picture, I tried to order the second color. Jeremy says "oh, we don't carry that color". I told him, as nicely as I could that I am not leaving without my product at least being ordered at another store. After about ten minutes, he sorted it out. Hopefully. I left the store, empty handed for a third time. My wife and I literally did this guy's job for him. It was a terrible showing in knowledge of the product and customer service. Now, I am heading to another Sherwin Williams location. Visit number 4, coming up. Needless to say, I do not recommend this location. This was a gigantic waste of my time. We had been using this store for years without this kind of issue, but will no longer return. Update- Jeremy sent in the wrong order. Awesome. He has completely passed the buck to the other store.

Came in and needed 1 Gallon out of a 5 gallon bucket tinted to a certain color, and they tinted the…read morewhole bucket. I asked them prior "can you guys tint 1 G out of this 5 G bucket?" They didn't say anything, took it to the back and tinted the whole bucket Regardless, they were super nice. They gave me a water bottle, just hope they pay a little more attention to their customers. Great guys though.

This is a great paint store! They are super fast and knowledgeable! I love how my chalk board…read morerefurbish turned out with the new paint and primer recommended by Landon! It was worth the extra dollar spent!! I highly recommend buying paint from here over Sherwin Williams.

BLS Collective and the owner Jesse Griffin are not trustworthy. He botched my epoxy floors, lied…read moreand said he would fix them, then lied again when he finally agreed to give me a partial refund to pay for someone else to fix his work. I did not receive any money back and I have been blocked. Do not work with Jesse if you value your money or the way your home looks.

Mya from BLS was hands down the BEST! I highly recommend BLS Collective for any painting or home…read moreimprovement projects. Mya painted two bathrooms and my guest bedroom in a day a half and the finished work was beautiful! Mya and Jessie repsonded quickly, they communicated clearly and professionally and kept me updated each day. I left my home unlocked and was not there while she was painting but I got pictures and video updates sent via text! It was amazing to see the progress. BLS Collective is a business with integrity and the price can't be beat for the work they do. I'm so happy with the finished paint job in my home!

One of the nicest person I've met in a long time. Know what…read moreI should use, lots of colors to choose from. Will be back thank.

I had the strangest experience here. Spent a good ten minutes picking out paint chips, but was…read morenever greeted by the two girls working. I am not a stickler for this, but many people are, and I do think it is nice. Not to mention, after so much time in the store with no communication, it felt a little awkward. Eventually, I had a question and walked by one employee taking a personal call at the front desk. The other was arranging items in one of the aisles. I politely said, "excuse me," and waited so long for a response I thought she had not heard me. I was just opening my mouth to repeat myself when she turned around and brusquely said, "yes?" My inquiry was regarding different paint sheens as they had examples of every variety save pearl, and when I inquired for more details on that one in particular, she simply said, "oh, nobody orders that." Way to sell your product! After some prodding, she finally conceded it was similar to low gloss, and when I mumbled, "okay, thanks...." She just walked off. Didn't ask if I had any other questions or needed help with anything else. Imagine if I had wanted to place an order! The hassle! I love their paint, specifically Cashmere, which is just dreamy, forgiving for non-skilled home painters, and makes walls appear buttery soft. Thankfully, I've used Sherwin Williams many times before, so I'm not judging the company off this one odd and unhelpful customer service experience, but otherwise, I certainly would not have returned. Thankfully, there is also another location truly ¼ mile north of this one, so I just stopped by that store to make my purchase (and was met by two much friendlier employees). SW is pricey, but worth it for the glory that is Cashmere. Sign up for their emails and you will quite often receive a coupon for 30% off all paints and stains. Very occasionally, they will do 40%. You can purchase painting supplies like brushes and rollers (even the exact same brands like Purdy) for much less elsewhere, so skip 'em.

These guys rock! This isn't your typical paint store. In addition to all of the familiar paint…read moreproducts for your home, they also have a vast selection of unique paint products for the DIY enthusiast. Doing your own custom paint job on your vehicle? This is where you need to go. Looking for heat resistant paint for your engine block? They've got it all, in a broad array of colors, which is the key. Most places just have basic primary colors to choose from. I'm working on a project of making customized bbq grills out of 55 gallon drums. I needed very specific colors of heat resistant paint for the final paint job. Superior paint was the only shop that could get me what I needed. I wish I remembered the name of the lady at the counter so I could give her some props, but I'm having a senior moment. Anyhoo, she was super friendly and helpful, and she knew her stuff. She put in an order for the paint I needed, and called me as soon as it arrived so I could come in and pick it up. Fantastic customer service and awesome products!

They are great. They quickly found the color I needed for our car and prepared it for us. Even…read morethough the paint only cost a few dollars, they provided a lot of advice and offered to order any specialty supplies we needed.

We stopped by to pickup a few items so my husband can paint our garage door. The customer service…read morewas awesome. He spent the time explaining the differences between the products and what would be recommended for us. He didn't have to explain everything he did but thankful he did. Wow, what a knowledgeable guy.

Chase was incredibly patient with me. He helped me match a paint that I needed to retouch my inside…read morehouse walls and trim. The builder (McCarthur) couldn't provide us with the specific information for the paint only that it was a Sherwin Williams paint.

There are two kinds of Sherwin-Williams paint stores: commercial and regular retail. This is a…read morecommercial one, and know what? I'm all about it. I far prefer this no nonsense commercial approach and don't need or want all of the fancy displays or literature. I just need a can of paint. There are drawbacks, of course, to the commercial stores. Mostly it's about selection and sizing. They may not sell what you want in the 1-gallon, or they may not have every grade of paint. They may also have the commercial grade that the retail stores do not, so I guess it goes both ways. Mostly, though, I've only ever had really excellent service here at this commercial location. I came at first meeting with someone to design a project, and they were able to answer a ton of questions and find the right grade, color, and finish of paint that worked for my application. You know you're adulting pretty hard when you have a strong opinion on retail v commercial paint stores, but here we are and I'm certainly not the only one who feels this way.

From the owner: Your local commercial Sherwin-Williams Paint Store in Sandy, UT, serves professional contractors,…read morefacility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance. A Spanish-speaking representative is available to assist customers.

I have never dealt with employees this unhelpful in my life. I went in two times, dealing with a…read moretotal of three employees. This store direly needs someone new to come and retrain these employees. Truly baffling, I would save yourself some time and go to Lowes or Home Depot for any of your paint needs.

Husband and I stopped in to pick up some paint samples. Customer service was great and staff were…read morequick in processing our order. No complaints! Good location and will return to this Sherwin Williams location in the future. A++