Got car ripped off, and then ripped off again by this towing company…read more They charged over $700 for a 10 mile tow, and about a weeks' worth of storage. Guy said they charge $250 just to hook it up. Outrageous! And then had the audacity to charge a $25 "Administrative Fee" on top of that. And of course, they only take cash despite advertising credit card acceptance. The cops called them when they found the car. We didn't choose them. I would never voluntarily call these people for anything and would advise you not to. Obviously, if they can take advantage of a situation - they do!

Needed to take my son-in-law car to private mechanic. Called Patriot, they were here in 20 minutes…read more Ryan was super careful of the low front end and found out he's towed many cars to my new mechanic.

I brought my truck to Crash Champions for repairs after I was rear ended. Some time later I noticed…read morethe led light bar from the back of my truck was missing. It was present when I brought my vehicle in for repairs and as far as I could tell was not damaged in the crash. I reached out to Crash Champions for an explanation and they initially claimed it needed a wire repaired on it, now they are claiming it was never removed. I'm not sure if someone there stole it or if they just can't keep track of the parts of peoples vehicles, but I would not suggest Crash Campions for vehicle repairs.

After my wreck where a truck just sheared clean off the front of my Toyota, from the radiator to…read morethe bumper gone, one headlight nonexistent and the other hanging from a wire, illuminating the sky in the next lane. Sheriff on scene stated obvious, "That's not legal to drive at night", then asked if the vehicle was drivable, said I think so, he said better hurry, it's getting dusk. So I did. My ins. Claims agent informed me of the rider on my policy for a rental when car not drivable and/or in shop, picked up rental as instructed, given a list of shops to pick from, Crash Champions being their top suggested one, they hooked me up with Crash Crash Champions, this was a Thursday, they weren't going to be able to get me in until next Thursday, I said geez that's awhile, well honey, she said, there was a lotta ice this week causing a lotta wrecks. I sad I guess if that's the earliest, ok, so it was set for 3pm that afternoon, she then asked where will they be sending the tow truck? I let her know since that was in broad daylight I would be able to drop it off and have another person pick me up from there. Said ok, got of phone with me, obviously didn't really LISTEN to me, only heard I wouldn't be paying for one of the services they offered, and contacted my insurance agency and informed them my car was drivable! Next thing I know another ins cust serv rep. Is calling me telling me Crash Champions advised them the car was drivable and my rental was cxlled and I needed to return it immediately! Now this obviously all got straightened out, as there were PICTURES taken of vehicle, that I, having worked in the insurance field many years ago know they all had access to on one of their screens in front of them, all they had to do was look at them to see that there was no way to legally drive anytime headlights would be needed. Claims agent after straightening out the false rental cxl then contacted same lady who set my appt. And suddenly they could get me in on Monday! I said they shouldn't have made a statement about my car without seeing it, and mentioned my friends a lawyer, suddenly they weren't comfortable working with me, I was 100% ok with that as the feeling was frankly mutual, so was directed to Gerber's Auto body and they said it was a complete total. Because the front was sheared off, and I guess building it back so it can have headlights was cost prohibited. Crash Champions want to gobble up ALL the insurance money they can with their agreement to work with State Farm, when they are denied something, they will report YOU as if you are the claims fraud! I find their retributive action towards me, and inability to make my business a priority until they were called out for being wrong, suspect. These things lead me to question the honesty of their dealings with insurance claims, I'm sure their relationship with State farm is lucrative, I'm hoping in future they will be watched a little closer for services they get paid for in this arrangement and their customer service complaints taken seriously by the insurance commissioner of Ohio.

Dropped my keys off Monday night in the drop box for a Tuesday appointment. Called Friday to…read morecheck the status as it was supposed to be finished. They did not have the keys and did no work even though the vehicle was parked directly across from the door. Apparently their drop box was broken and they found the keys. Why didn't they call Tuesday morning when I had my appointment? The excuse was somebody was on vacation. Lots of excuses and poor customer service. I will be finding another Ford dealer.

My husband and I can't say enough about Waikem's Bodyshop. We had a vehicle in there a couple of…read moreyears ago with a large dent in one of the fenders. The vehicle was a pearl white color, hard to match. They fixed the dent and matched the paint so that you couldn't tell anything had ever happened. Recently I was in an accident with an uninsured driver. I had just gotten another vehicle three weeks before. I had to file the claim with my insurer. What a time to find out how terrible their claims department was, which will be another review about them when the claim is done. The adjustor was so rude, as if I had caused the accident. I had received a concussion and was so distraught over the treatment I received. Leah at Waikem was such a help. She kept me updated along the way and helped get the claim going to get my vehicle fixed. We just can't say enough about her. The car looks spectacular and runs as good as new. We will definitely use them again.

Needing a tow truck is never a great way to start or end your day. I've used Marlboro towing twice…read morein the last year and both times, I had a great experience. They were relatively quick at responding to my call, both times the drivers were incredibly friendly and professional and the pricing is fair. More importantly, I felt like they were handling my car with care and I was confident my car would be transported safely

Billy is a Rock Star. He was fast, friendly and very professional…read more He's also an Excellent Driver. He put that big truck in a tricky driveway with no hesitation. He knows what he's doing very affordable. Highly recommend!

My CRV had some MAJOR issues with the starter and timing chain. The repairs were done to my…read moresatisfaction and in a timely manner. These guys are professional and do a great job. Fair warning - the shop is located near some sketchy people so when you leave your vehicle there overnight, I highly suggest taking EVERYTHING of value out of your car. If you're looking for a local, Mom-and-Pop shop to take your vehicle, I highly recommend the professionals at ABC!

They wrecked my car, they refused to repair the damages, the owner was in rehab and swore he was…read morehaving it fixed but just dodged it till he thought I went away... It's been a year, he is out of rehab, still never paid for the damage or anything.... His character is poor and he could never ever still be sober because in sobriety you have to make amends for wrongs you do to others so I'm guessing he's still running an insurance less crack house poorly and calling it a garage... Don't go there for anything, they're not even good at fixing cars, outside the wreck I had to pay Honda to redo the work I paid them to do... I hope the feds raid him and charge him with tax crimes so he loses his business license... Because let's be realistic ppl who don't pay damages or have insurance for sure have questionable business ethics with how they run everything else.... I'm pretty sure nobody there's even certified...