The most trouble I had with this experience, was finding where to put my review on the web site…read more I've worked on cars and had a lot of service done on vehicles in my time; but I have to say, "going To Dillon's Auto Service today, has to be one of the best experiences I have had at an auto repair shop". First, their facility is spotless and well organized. Mark Dillon and his staff were very professional and friendly. I got my car's AC fixed within an hour and they told me everything they were doing and going to do. I was so impressed, I asked if I could bring My Pick-up over and see what they could do. It had a similar situation with The AC system. They said to bring it right over. So i took my car home and brought my truck up. Within 30 minutes the found a bad relay, and recharged the system. The only slight delay was waiting for the part to come from the parts store. So within 3 hours I had both vehicles AC systems checked and repaired; and didn't "lose my shirt" in the process. The cost was very reasonable, and service was "Top Shelf"... Thank you, again Dillon Auto.....

My daughters tire was losing air and Dillon took me right in to check it. I was so thankful…read more Mark found a tiny rusty nail and fixed it up the day before Thanksgiving. I got a new filter and windshield wipers too. Their service was stellar! I highly recommend them. I will be back for new tires for my car and breaks next month.

Mike is just the best. Fair and honest. I wont go anywhere else. Highly recommend. Hard to find a…read moretruly honest car shop

Mike, the wonderous nice owner, put off looking into my car's wheel that was making a strange…read morerubbing sound when i drove. Main street put it off for two weeks. Then their dude did a one half ass hour look into it , told me it was done. I picked up my car after being 2 weeks at the shop, one hour to look at it , nothin wrong with it. Come n get it. Som bichin tire cracked off the arm ON THE WAY HOME!!! almost crashed. People pulled over to check on me. It was Trump/ Bidens 3rd debate that night. cold as f. dark . I waited 3 hours for a tow. Progressive told me to tow it to Marhoffer Collision. They replaced arm, tie rod, gimpy cracked part of the inner wheel. Replaced the entire wheel, tire, damaged lines. And Progressive paid for a loaner . 4 days later my car was done well, and right. Now Mike gave me honest advice. He said my car was rotting out and i should get my car to not pass the emissions testing, so i would only have to pay $.300.00 to fix my problem. Otherwise id have to pay a huge amount ....and i appreciated that. Until my tire cracked off in heavy traffic at 430pm on Darrow Rd.

Got 4 new tires and mount/balance on a 2002 GMC Yukon.It was a lil bit of a wait.2 and a half…read morehrs.But it was a Friday and they were extremely busy.Staff was awesome! Knowledgeable,and very helpful.Employee did a great job clearly explaining my options.Overall service was great and I'd recommend. As a person who once worked in the automotive service industry for many yrs.I'd say they did a great job as busy as they were and likely deserve raises.And my vehicle drives wonderful. Definitely recommend this location for great price on new tires

I recently purchased a set of Michelin defenders from this store and had them mounted and balanced…read more At that time I am sure I was told that the rotation and balance would be free for the life of the tires but maybe the guy only said rotation and I assumed it would include the balance because only an idiot would rotate tires without balancing them. Last week I went in to get a rotation and balance because there was a little vibration. They told me that only the rotation was free and I would have to pay $15 per tire to balance them..so $60. I was angry and walked out of the shop without discussing it further. In the parking lot I looked up the price at discount tire and found the rotation and balance would cost exactly the same. Yesterday I went there and had the job done. The charge was zero. They asked me to buy my next tires from them. I keep five vehicles on the road and only buy Michelin defenders. I'll be buying the next set from discount tire in Macedonia. I'd say this is a marketing error that could cost them several lost customers. They can keep their $60 worth of servicing.

Great job was done. Needed 4 tires and Logan was extremely helpful. Quick and easy! Shop was very…read moreclean and everyone I dealt with was extremely professional. Will definitely use again.

10 stars ... these guys got a call from me at noon for new tires on the fly for my rv...Dan said he…read moredidn't have them but said he'd get em... tires showed up the same time we did (us via tow) and I had all new tires by 4. I can't even express what an incredible impact this had on our situation but I can't thank these guys enough... Great guys, great service, great price ... did I say 10 stars

Don is always very helpful and courteous. This time around he was fantastic... after calling him bc…read moreI needed a specific AWD tire, he was able to get it that day, got me in the afternoon and I was out in an hour! I will always recommend Vans in Kent, they have or can get my tires I need and in a very timely manner, and they are very reasonable.

The team at Evolve Auto have completed several repairs for me, both warranty related and body and…read morepaint work on my vehicles and all has been wonderful and exceeding my expectations. Cannot recommend them highly enough!

The staff at evolve were very kind and kept me up to date on my vehicles repairs however the repair…read moreitself was not satisfactory at all. They actively committed insurance fraud by charging for parts that were not replaced and repair operations that were not performed. If you want a good repair don't take your vehicle to evolve!

Traveling across country and truck needed basic service for fluids, tire rotation, oil change and…read moresafety check. Ali from this service location did an awesome job setting g up a last minute appointment, getting us her best technician to service our diesel truck. The wait time was excellent, less than 90 minutes and costs very good. They used all Ford parts on our F250 truck. They were very attentive, friendly and prompt in providing the service we needed. Kudos to their staff and management.

I am currently sitting in Quicklane's waiting area and am super pleased with the awesome customer…read moreservice. Greeted with smiles and knowledge, I was in need of new tires and was given a buffet to choose from. They asked what I had in mind and what needs I wanted met, such as costs. I couldn't be happier. I chose my tires and I get to watch them being installed from their waiting area window. With donuts and drinks! Charging station available and free WiFi. This has always been my favorite place and with my favorite people!!! I will always come back!!

Sometimes the guys who work up these estimates at mechanic shops are gruff and monotone. Pam, The…read moreperson who took care of me, was kind and affable. She made me want to return because she was so nice. She also made sure she used every coupon she could! I will be back!

god where to begin with this? honestly some of this is on me for being dumb enough to come back…read more countless appointments where I've shown up at my scheduled time, only for them to wait until the last possible second to finish it. Have you ever waited in a Firestone for eight hours because I certainly have. countless times where I've come in for one problem, spent hundreds of dollars, only for the problem to not actually be fixed. I've even had no less than three appointments where I've been called and told they cant actually fufill my appointment. first time was reasonable enough at the day before, another was twenty minutes before, and one was FIVE. HOURS. after I had dropped off my car. not only that, I've had my struts, wheel bearing, sway bars, and exhaust system fixed here a little over a year ago. now, since I'm outside of the warranty coverage, suddenly every single one of those parts are broken and need replaced. it feels like every day I remember a new way this store absolutely screwed me over without ever once actually helping me. Do not bother with this store just go to Flynn's down the road or Jimyz if you can make the slightly further drive

I bought 4 tires Nov. 2025, while there they said I needed front brake pads and rotors I approved…read morethe work. Fast forward 10 weeks Jan 2026, 5,000 miles later I need a new battery, so I send my husband to take my car back to Goodyear to replace the battery while there they tell him the car needs front brake pads and rotors and he approves work not knowing I just had it done. Shady operation they either never did the brakes the first encounter or lied to us the second encounter. Once we called them out on this they became very nervous contacted the manager on the phone in back room and refunded our money for the brakes. I will never go back they are running a scam. I am 66 years old and this is the first complaint on any business I have ever posted that's how upset I am. I will be contacting the BBB and posting on all social media accounts how corrupt this place is. Please don't use them!

Theres a reason why they have a 1.9rating. Take your car in and find out for yourself. But dont get…read moretheir credit card. Its a debtors hell.

The gentlemen that work here are just that. I requested a price quote on tires a few months back…read morebut wasn't ready to get them at the time. When I called them to make an appointment, although the price increased, they still charged me the original quoted price. They didn't have to do it but they did and I'm truly grateful. I was in and out, back on the road in what seemed like minutes with new tires. To add, their prices bear out everyone else I called. It's the kindness of these guys that will bring me back.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.