I've been a patient at Invision for over 25 years. The eye…read moredoctors and their staff are great however, the optometrist office has become a disaster. The pair of glasses I got are useless. Got my glasses and I couldn't read with it. The measurement was off. They re-did it and now I cannot see far way. When I put the glasses on, it makes me dizzy, my vision is out focus. I explained that the frame I got does not work for me and they would have to make it right in finding a solution. Their response: crickets....

Absolutely absurd experience at Invision. I didn't know an optometrist office could be run poorly,…read morenormally it's a pretty straightforward once a year event but this has definitely opened my eyes (pun intended). I had to call 4 times across 2 days before I got ahold of someone here and never got a call back. On the 5th call, once I did finally get ahold of someone, 15 minutes into the call I still didn't have an appointment and had to go to a meeting and asked them to call me back in an hour which they agreed to do. 4 hours later after not receiving a call I had to call back in twice more over the next day to finally get ahold of someone and start all over once again. All I needed was a standard annual appointment and a corneal topography. They stated that this was no problem and part of their routine annual exam anyway. The next day I got another call from them in which they said (direct quote) "I'm just wondering why you want the corneal topography..." firstly, that's none of your concern, secondly, you already stated it was standard practice so why does it matter? 2 days before my appointment I get another call which I miss and they left a voicemail saying they moved my appointment a day earlier (without my permission) but I decide I'm already this deep so let's just finish it out. I show up to my appointment and the receptionist says that my appointment is tomorrow (the original time). At that point I cancelled my appointment because this is just insanity. You would think it would end there but 2 hours later I get a reminder for my appointment which I had canceled in person earlier that day. I have no idea how this place is still open, maybe the doctors are phenomenal. I truly can't speak to them and their expertise as I couldn't even get that far. You need a complete overhaul of your entire operating procedures. Good luck!

Super professional and pleasant staff. Nice open area with lots of natural light. There is a large…read moreselection of frames from many manufacturers and they are able to customize lens prescriptions as well as types. Everything you need is right here. Dr. Potter was very fun and helpful and super informative. I didn't feel I was run through a time process with data dump. Keep him around.

Finally have a day to get an eye exam and glasses for work and for night driving…read more Quiet and clean everyone was busy with customers so I took a look at the glass frames offered. I found two Ray Ban frames I like. I sat with a very personable Optician who looked up my insurance, let me know what's covered and answered all of my questions. I filled out some paperwork and my eye exam was in 20 minutes. When it was time for my exam my paperwork was ready, my frames selected and the I met the Optometrist Dave. This was the most through eye exam I'd ever had. My previous scripts weren't that clear. My confidence is restore by Dave. Thank Dave This was a very good experience by this first time visitor to Eyeglass World. I will be back!

I worked with Marco and my sister worked with Rich. Both of them were very friendly and helpful --…read moreMarco made me feel very comfortable during my first ever eye exam! Everyone on staff was friendly, the service was prompt, and the doctor was friendly and answered my questions.

I came in for my appointment. The place had 2 young ladies working the front and a gentleman…read moreworking directly behind on the eyeball testers! Issue: Its crazy when people speak out of there assholes and make assumptions about certain things covered in people's plans! 1 out of the 2 was doing a great job while the Side-Buster not even involved in checking me in was speaking like she saw my paperwork and knew what the hell was covered and what I needed! I get it!! nobody perfect! How about read the paperwork in front of you before talking out of your ass! Learn and research before opening the fly trap!

I recently switched to Dr. Bradley Rice and Hidden Valley Eyecare after years of going to another…read moreOptometrists. I was thoroughly impressed with both Dr Rice's knowledge, professionalism, state of the art equiptment, and overall appearance of the office. He educated me on all sorts of eye conditions, why my vision could be the way it is, the risks of not caring for my contacts and eyes the way I should be, etc and most importantly he was realistic. I was very impressed with the equipment and technology he uses in order to run the eye exam. He seems very up to date on all things eye care related. They have a great selection of glasses/sunglasses as well. Thanks Dr. Rice!

My family has been so happy with Kristine and the team at Hidden Valley. I have to admit that we…read morewere simply driving by and had "put off" getting my daughter an eye exam over a year ago. Well, we stopped and were so happy we did! Their selection of frames is almost as good as their caring and family oriented service! We found very quickly that we were and ARE much much more than simply a patient, and that Kristine treats us much more like family. And, similar to any family, everyone is different, has "good days" and "bad days" and Kristine has been SUPER accommodating and understanding. With everything going on in our society and the COVID protocols, she took the time to text my wife many times. Where we still had concerns, she personally called and spoke with my wife and to come to a mutually agreeable solution. WOW! This is unfortunately so I heard of in today's world and Hidden Valley deserves a chance to show you how different they are! Stop by for a visit and you'll never go anywhere else. 5-Stars way way up!

Sage always takes care of me when my glasses get too loose. He replaces some screws that have gone…read moremissing and doesn't charge me a dime. Greta customer service. Have purchased two frames from here in the last 6 months.

I've been going to Ion Vision and Lenscrafters at South Towne for a couple of decades now. It was…read moreprobably the best visit yet. The staff was friendly and was sensitive to my individual needs. I was impressed that they quoted the charges clearly and up front before services were performed. They were helpful in selecting the appropriate frames and lenses for my particular needs. I didn't feel rushed, and they answered all of my questions regarding the alternatives for correcting my vision. Thank You!

I had been going to the same optometrist since my first pair of glasses in 2008. I had brought up…read moreconcerns over the years that were brushed off as being too minor to do anything about them. When I brought these up to Dr. Abundo, he took them seriously and addressed all the ways these issues were affecting my vision and addressed how to correct them. He's obviously extremely proficient in his knowledge and not to mention very friendly. It's so nice to feel heard after all these years and to see so comfortably now. Thank you!

My experience with abundo eye care was not a good one. There was a part time high school girl in…read morethe office who marked my glasses with a Sharpie, where my comfort zone would be with my bifocals. When I got them back they didn't fit my face so I asked the woman behind the counter to adjust them for me. She laid them upside down on a table and said they're fine. I told her my face wasn't a table. I went back two more times for an adjustment But they never fit right and I couldn't see out of them correctly. If I could give them a minus review rating I would. I spent too much money on lenses that don't work. This was the worst experience I've ever had at a business, let alone an optometrist office.

dudes a magician…read more Nick is that person when your family or a friend needs help with something and you can confidently say "i know a guy" because nick is THAT guy. from the 45 minutes i spent with him, it was some of the best customer service i've ever experienced. he's super down to earth, funny, and genuinely cares about what he does. he's also willing to take on some crazy tasks. on top of that, he had my glasses finished within 36 hours and was calling and texting me photos as soon as they were done. his pricing was unbelievably fair too honestly way better than i expected. overall 10/10. i'd recommend him to anyone. i'll definitely be going back because nick is officially my guy for life.

Frames are so overpriced. At Wholesale Optical they every frame you could ever imagine. You…read morecan take in your own prescription too. It takes them about two weeks to make your glasses and for their prices you can afford two pair. I can't recommend them enough

Love Frameworks! I have gotten me glasses here for years. Quite a few years ago I was persuaded to…read morejust get glasses at my eye doctor and although I love my eye doctor, they don't usually have eyeglass experts in the office. Frameworks employees are EXCELLENT and knowledgeable! Only place I go now.

Wanted to replace old lenses that the coating was deteriorating, causing reduced vision. I didn't…read morewant to change the frames though, and most of the usual places won't do this. I walked in the store and was greeted by a lady sitting behind a desk. She asked what I wanted and assured me they could help with the lenses, but not with the prescription (You must have a prescription for eyeglasses, if needed, as Frameworks doesn't help with this.). I came back once I had a prescription and was helped by the same lady to determine what it was I wanted with the new lenses. We figured that out easily enough, and her suggestion of the mechanical blue light protection in the lenses was something I didn't even know existed. Now, a little less than a week later, I've got my glasses back and they are PERFECT! The lenses are clear as could be and are installed extremely well on my rimless frames. My frames were cleaned and tightened up like new. Wonderful! I would recommend Frameworks to anyone that needs glasses without reservation.

I am an old lady and have had many doctor visits over the years. I have fortunately not had too…read moremany who were eye doctors, but this time I had real problems. Dr. Leishman amazed me, because he took time to be very careful and he explained in detail all that he was doing. There was no "rush her in and out" attitude here. He is kind and caring and explained each test and their findings in detail to help me understand. I would put him at the top of the list over the many doctors in different treatments that I have experienced.

I was a standard Optical lifer before coming to this office. I have to say that the level of detail…read moreof the exam process is levels beyond anything I have ever experienced. The Dr. Leishman and the additional staff, Rebecca, Beth, and Whitney are all Amazing! I am definitely a fan

Dr. Lynn Stromness O.D. made for me the most perfect eyeglasses I have ever had. My vision with…read morethem is 20-15 which is like a hawk or falcon. I am hard to fit because my allergies here in Utah to sage pollen make my eyes vary from day to day. He discovered this and very patiently adjusted the prescription until we had the most perfect fit. Dr. Lynn is a very patient man who is motivated by perfection, and he wanted find the most perfect prescription that would solve all my specific vision problem with my allergies. Of all the optometrists I have ever seen in my life he is most certainly the very best one of them all.

I went to Dr. West after I had some complications with wearing contacts. I had worn contacts for…read moreabout 15 years and really did not want to go back to wearing my glasses. I got a LASIK consultation and Dr. West was so amazing. He explained all of the details of LASIK and answered all of my questions. I decided to go ahead and schedule the procedure, and I couldn't be more happy with my decision. I now have 20/20 vision and had absolutely no complications. I wish I had decided to get LASIK sooner, it is one of the best decisions. Dr. West and Dr. Charelton did an amazing job and were so professional and really care about their patients. I will definitely be going to Dr. West for the rest of my eye exams in the future.