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    DrBK

    5.0 (1 review)

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    Royal Berkshire NHS Foundation Trust

    Royal Berkshire NHS Foundation Trust

    2.8(6 reviews)
    0.4 mi

    Went here for my ante natal class. Car park can get very busy and there aren't many places. Grab…read morethe first space available. But inside it's quite big and there is an M&S sandwich shop and a Pumpkin cafe shop. Update: Oct 2011 went to Children's clinic here and I was impressed by the efficiency and knowledge of the staff.

    I have been in the Royal Berks a few times, latterly to have two popliteal aneurysms byepassed and…read morea left foot brought back to life after a clot went down into it. I cannot fault the surgery led by an excellent fellow Mr Magee who did my ops, one as an emergency, the second to prevent a similar problem as the first. I am very pleased with the results and back up. I have lost parts of two left toes but still have both feet ! The doctors and nurses were great but I have to record my concern at the weekend nursing staff who were not there when needed. In my ward we had eight men and some of us required urine receptacles...We buzzed our buzzers and no one came. This just didn't happen only the once over the weekends we were in. We were left for ages. None of them could take blood properly and looking behind our beds we found a considerable amount of fluff and dirt. As a test I dropped a white mint behind my bed...It stayed there for THREE weeks before being swept up. The cleaner only went round the front of the beds. Hospitals in general are struggling with problems they make themselves. Bring back Matrons !!!

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    Dr Lister & Partners

    Dr Lister & Partners

    2.5(2 reviews)
    0.8 mi

    This is a reasonable sized practise having at least 4 g.p's on site and 3 permanent nursesplus the…read morespecialist ones.a midwife, district nurses and health visitors. They do everything from minor surgery to acupuncture, counselling services to podiatry. The g.p's themselves are all friendly and take time to listen, rather than shoving you out the door as soon as your bum hits the chair. The reception staff are also very friendly and approachable and will go out of their way to accommodate your needs both on the phone and in person. you can either book an appointment in advance, call on the day and get a same day one or use the online service. The surgery is clean and airy with play areas for the little ones. There is a chemist attached to the practisethey are also very friendly and have a waiting area to sit in should you need to wait for your prescription. The only downside to this surgery is the parkinga tiny carpark mostly for staff and not a whole lot on the road but there is easy access by bus.

    No effort was ever made to ensure that I saw the same doctor when I visited so there was no…read moreconsistency of care, and the care I received was mixed at best. After a couple of poorly judged phone triages (where I ended up having to go to hospital twice for no good reason) and a bad experience at an appointment I've decided to leave and go elsewhere. My advice to the surgery would be to ensure staff understand the importance of listening to their patients and treating them as individuals, and ensuring that their own cultural beliefs don't get in the way.

    DrBK - health - Updated June 2026

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